Plustek PT2160, User Manual

Page 1: ...PT2160 Installation Usage Maintenance ...

Page 2: ...ning of certain documents for example checks bank notes I D cards government bonds or public documents may be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local dis...

Page 3: ...ecking Document Conditions 17 Loosening Documents 18 Placing Scanned Items at the Center of the ADF Paper Chute 19 Placing Originals 20 Placing Same Size Originals 20 Placing Business Cards 22 Placing Plastic Cards 22 Placing Different Size Originals 24 Placing the Document Folded in Half 25 Placing the Passport 27 Scanning Documents 28 Scanning from the Scanner s Front Panel 28 Scanning from the ...

Page 4: ...ing Paper Jams 50 Eliminating Streaks on Scanned Images 51 APPENDIX A SPECIFICATIONS 52 APPENDIX B CUSTOMER SERVICE AND WARRANTY 53 Service Support Information 53 Statement of Limited Warranty 54 FCC Radio Frequency Statement 55 ...

Page 5: ...ntroduction section of this manual describes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software an...

Page 6: ...ollowing important information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid...

Page 7: ...Be sure not to bump or knock the scanner glass as it is fragile and could break 8 Do not subject the scanner to excessive vibration It may damage the internal components MINIMUM SYSTEM REQUIREMENTS 1 CPU Intel Core i5 2 5 GHz or higher Memory 4 GB 32 bit Windows 8 GB 64 bit Windows USB Port USB 3 0 Port USB 2 0 1 1 supported Operating System Windows 7 8 10 1 Higher requirements may be needed when ...

Page 8: ...Scanner 2 USB Cable 3 AC Adapter 4 Paper Chute 5 Quick Guide 6 Setup Application DVD ROM 7 Calibration Sheet 8 Cleansing Cloth 2 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 9: ...eds of mixed different size originals Refer to Placing Different Size Originals for more information 3 COVER OPEN LEVER Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 NORMAL THIN PAPER SWITCH Slide the switch upward to scan normal paper Slide the switch downward to scan thin paper such as small tickets receipts lighter than 40 g m2 3 The scanner illustration ...

Page 10: ... bound documents such as passports passbooks and booklets Slide the switch downward for multi page ADF scanning to automatically feed a stack of documents each time Information Single page Sheetfed Slide the switch upward to scan the bound documents such as passports Multi page Auto Document Feeder ADF Slide the switch downward for multi page ADF batch scanning ...

Page 11: ...status 11 UP BUTTON Press to move forward the scanning task number indicated in the function number display 12 DOWN BUTTON Press to move backward the scanning task number indicated in the function number display 13 CANCEL BUTTON Press to stop scanning During the scanning process press this button when the power LED light is blinking blue the scanner will stop scanning and eject the document 14 SCA...

Page 12: ...e On The ADF cover is opened Power Save Orange Off The scanner is in standby mode Simply press any scanner button on the scanner panel and the scanner will return back to the normal status E1 ADF missing feed E2 The paper or objects exceeds the scanning position Open the scanner cover to remove paper or objects and then close the scanner cover to reload the paper E2L Paper jam after scanning Could...

Page 13: ...eds by checking paper overlap i e 2 or more pages stuck together when being fed through the ADF Clean the ultrasonic sensor lightly with a dry cloth if it is necessary Information This function may or may not be available depending on the scanner model you purchase Ultrasonic Sensor Ultrasonic Sensor ...

Page 14: ...mmended This USB scanner can only operate under the Microsoft Windows 7 8 10 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks like the picture below If you are having trouble in locati...

Page 15: ...canning task Tilted or uneven surface may cause paper feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit S St te ep p 1 1 I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e 1 Open the ADF cover by pulling the lever and get the paper chute ready 2 Install the paper chute by alignin...

Page 16: ... Close the ADF cover by pushing it back down until it snaps back into place S St te ep p 2 2 C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter ...

Page 17: ...a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive Click on the pop up notification then click Run install exe in the pop up window If you miss the pop up notification please eject and re insert the Setup Application DVD ROM b Click on the Yes button if the User Account Control dialog pops up 3 Follow the on screen instructions to install all software that yo...

Page 18: ...arts S St te ep p 4 4 T Te es st ti in ng g t th he e S Sc ca an nn ne er r The following describes how you can check if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To test the ADF scanning Information Make sure to slide the Sheetfed ADF scan switch downward for ADF...

Page 19: ...Windows system tray and then choose Execute in the pop up menu that opens Click the desired button function item in the pop up menu 5 The document in the ADF paper chute should be now loaded into the ADF and scanned The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window COMPATIBLE WITH STANDARD TWAIN SO...

Page 20: ...her peripherals provides a quick and convenient way to perform various scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button on the scanner s front panel or click any scanning menu item of DocAction on the screen The scanner starts to scan your paper documents and transfer them to your assigned destination The destination can be a printer y...

Page 21: ...or personal life such as Normal paper whose size and ream weight meet the requirements stated in Appendix A Specifications of this guide Notched paper Coated paper e g brochure Attention To prevent paper feeding errors and damages to the ADF unit strictly follow the instructions below Remove all small objects e g paper clips pins staples or any other fasteners attached before loading the paper int...

Page 22: ...g cloth metal foil Attention DO NOT use the ADF to scan photographic sheets or particularly valuable document originals wrinkles or other damages can happen in case of paper feeding errors DO NOT place paper with wet ink or correction fluid into the ADF Wait few minutes for it to get dry L Lo oo os se en ni in ng g D Do oc cu um me en nt ts s Before loading documents into the ADF loosen them as fo...

Page 23: ... prevent paper feeding errors PLACING SCANNED ITEMS AT THE CENTER OF THE ADF PAPER CHUTE Placing scanned items at the center of the ADF paper chute is the main way to scan items with the same size Make sure to slide the Sheetfed ADF scan switch downward for ADF scanning ...

Page 24: ...ide to be scanned faces towards the paper chute For double sided scans load the desired page order of documents face down so that the side to be scanned faces towards the paper chute 2 Pull out the paper chute extension and stacker to provide further support for the documents Pull down the paperweight to keep the correct order for the stack of output documents 3 Adjust the paper width slider for t...

Page 25: ...r scanned from the ADF must be a minimum of 5 08 x 5 08 cm 2 x 2 W x L Make sure there are no gaps between the document stack and the paper width slider otherwise the scanned images can be skewed Although the documents should be loaded firmly in place ensuring optimum scanning accuracy they should never be wedged in so tightly that the process of feeding them through the scanner is strained Do not...

Page 26: ...ouching both sides of the business cards Attention Make sure the business cards you wish to scan are horizontally loaded into the ADF Don t load more than 30 business cards in one batch P Pl la ac ci in ng g P Pl la as st ti ic c C Ca ar rd ds s The plastic card can be embossed credit card driver license ID card insurance card medic care card or any membership card Make sure to load the embossed f...

Page 27: ...er to the card width The paper width slider should be gently touching both sides of the card Attention Make sure the plastic cards you wish to scan are horizontally loaded into the ADF Maximum thickness of each plastic card is 1 2 mm ...

Page 28: ...s Align all documents on the right side Align all documents on the left side Adjust the paper width slider for the paper size you are using The paper width slider should be gently touching both sides of the widest document in the batch It s recommended that align all documents to the paper width slider that is closest to the ADF center line You can separate the left or right slider into symmetrica...

Page 29: ...se some documents may not feed into the scanner 3 Pull out the paper chute extension and stacker to provide further support for the documents Pull down the paperweight to keep the correct order for the stack of output documents when you scan mixed batch documents with different paper sizes and thicknesses PLACING THE DOCUMENT FOLDED IN HALF To scan the document folded in half make sure to slide th...

Page 30: ...he way into the ADF until touching the bottom For single sided scan load the document face down so that the side to be scanned faces towards the paper chute For double sided scan load the desired page order of document face down so that the side to be scanned faces towards the paper chute 3 Adjust the paper width slider for the paper size you are using The paper width slider should be gently touch...

Page 31: ...h fewer passport pages and the other part with more passport pages 2 Load the passport the part with more passport pages first and face up toward the center of the ADF paper chute and all the way into the ADF until touching the bottom Adjust the paper width slider for the passport you are using The part with fewer passport pages The part with more passport pages ...

Page 32: ...buttons is very easy and convenient The number of scanning task displayed on the scanner s front panel is configured through DocAction DocAction offers you quick access to the most frequently used scanning functions They are especially useful when you need to repeatedly scan with the same settings and send images to the same destination Before performing your first scan via scanner buttons you are...

Page 33: ...y however customize the settings of every nine tasks to best meet your needs and preferences Follow the steps described below 1 Do one of the following to open the Button Configuration window Double click the icon in the Windows system tray Right click the icon in the Windows system tray and then choose Button Configuration in the pop up menu that opens 2 Select a task number by clicking on the ic...

Page 34: ...ke sure to slide the Sheetfed ADF scan switch to meet your needs Place the document or images onto the scanner 2 Check current button settings by viewing the Button Configuration window If needed you may also modify settings to meet your current needs 3 Right click the icon in the Windows system tray and then choose Execute in the pop up menu that opens 4 Click the desired button function item in ...

Page 35: ...ion window The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window S Sc ca an nn ni in ng g v vi ia a T TW WA AI IN N I In nt te er rf fa ac ce e The TWAIN program is a very important piece of software that comes with your scanner This program acts as an interface between the scanner hardware and the ima...

Page 36: ...ents 4 Adjust the scanning settings For ADF Duplex scan you can tailor settings individually for front and rear sides of the documents Click Front Side button to adjust the scanning settings of document front side and then click Rear Side button to adjust the scanning settings of document rear side You can enable the function of Merge Pages only when you select ADF Duplex as Scan type and Automati...

Page 37: ...ouse to click and drag the corners or sides of the scan area borders Adjust the scan settings again if the preview image doesn t satisfy your needs 6 Load all pages of the document and click the Scan button 7 When the scan finishes click the Exit button to close the TWAIN window The scanned images are displayed in your TWAIN compatible program and you may perform the image editing tasks Click the ...

Page 38: ...eaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner C Cl le ea an ni in ng g M Ma at te er ri ia al ls s Have the following cleaning materials ready to clean the scanner soft dry lint free cloth or a ...

Page 39: ...mpened with the cleaner Be careful NOT to scratch their surfaces Clean Pick Rollers and Separation Rollers Wipe the pick rollers and separation rollers from top to bottom in the direction of arrow shown in the picture Clean Feed Rollers Wipe the Feed Rollers from side to side and then rotate it Repeat this until its entire surface is cleaned ...

Page 40: ...rs Wipe the friction rollers from top to bottom in the direction of arrow shown in the picture Clean ADF Glass Attention Do not spray cleaner directly onto the scanner glass Excess liquid residue may fog or damage the scanner ...

Page 41: ... from the double feed detectors and other sensors with a cotton swab Attention DO NOT use alcohol water detergent and liquid 3 Wait for cleaned areas to dry completely 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 42: ...indows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Scanner Utility The Scanner Ut...

Page 43: ...39 3 Remove the friction roller with the shaft in the direction of arrow shown in the picture ...

Page 44: ...in the direction of arrow shown in the picture 5 Roll the roller to make sure the roller is positioned at the right place Close the roller cover 6 Close the ADF cover by pushing it back down until it snaps back into place R Re ep pl la ac ci in ng g t th he e P Pi ic ck k R Ro ol ll le er r 1 Open the ADF cover by pulling the cover open lever ...

Page 45: ...41 2 Slide the paper width sliders fully outward before you open the roller cover Open the roller cover in the direction of arrow shown in the picture ...

Page 46: ...e shaft in the direction of arrow shown in the picture 4 Install the new pick roller with the shaft by aligning and inserting the roller with the shaft onto the roller pitman on the scanner in the direction of arrow shown in the picture ...

Page 47: ... at the right place Close the roller cover 6 Close the ADF cover by pushing it back down until it snaps back into place R Re ep pl la ac ci in ng g t th he e S Se ep pa ar ra at ti io on n R Ro ol ll le er r 1 Open the ADF cover by pulling the cover open lever ...

Page 48: ...width sliders fully outward before you open the roller cover Open the roller cover in the direction of arrow shown in the picture 3 Remove the separation roller with the shaft in the direction of arrow shown in the picture ...

Page 49: ... the shaft by aligning and inserting the roller with the shaft onto the roller pitman on the scanner in the direction of arrow shown in the picture 5 Roll the roller to make sure the roller is positioned at the right place Close the roller cover ...

Page 50: ... original vary a lot This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature Information Make sure to slide the Sheetfed ADF scan switch downward for ADF scanning calibration The following describes how to calibrate the scanner 1 The Calibration Sheet marked with an arrow on either edge at both sides is used specially for ADF Scanning...

Page 51: ...r screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Calibration Wizard 4 Click Next from the Calibration Wizard that pops up and then click Calibrate Now 5 Click on...

Page 52: ...ck Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Scanne...

Page 53: ...left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on FAQ SCANNER CONNECTION The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows system tray indicates if the scanner software is...

Page 54: ... by pulling the cover open lever 3 Gently but firmly pull the jammed documents out of the ADF Try to avoid creasing or wrinkling the documents Attention Do not try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 55: ...51 ELIMINATING STREAKS ON SCANNED IMAGES If streaks appear on scanned images please clean the ADF glass and all rollers and then calibrate the scanner again ...

Page 56: ...16 x 5080 mm 8 5 x 200 Min 13 2 x 13 2 mm 0 52 x 0 52 Acceptable Paper Sizes W x L Max 244 x 5080 mm 9 65 x 200 Min 50 8 x 50 8 mm 2 x 2 Acceptable Paper Weight Thickness 27 to 413 g 7 2 to 110 Lbs Multi feed Detection With ultrasonic technology Daily Duty Scan Sheets 8 000 Roller Lifetime Scans 300 000 Pad Lifetime Scans 100 000 Action Button 5 Buttons Power Up Down Cancel Scan 9 function keys ar...

Page 57: ...priate the period of availability of spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of p...

Page 58: ...are This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have an...

Page 59: ... be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power ...