Plustek Smart Office SC8016U, User Manual

Page 1: ... Installation Usage Maintenance ...

Page 2: ...y be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achie...

Page 3: ... Preparing Documents 23 Checking Document Conditions 23 Loosening Documents 24 Placing Documents 25 Placing Business Cards 26 Placing Plastic Cards 27 Scanning Documents 28 Scanning via TWAIN Interface 29 Scanning from the Scanner s Front Panel 31 Scanning from the On screen DocAction s Execute Menu 33 CHAPTER III CARE AND MAINTENANCE 34 Cleaning the Scanner 34 Cleaning Materials 34 Cleaning the A...

Page 4: ... this manual describes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner ...

Page 5: ...ollowing important information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid...

Page 6: ...onents MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 3 2 GHz processor or compatible 1 GB RAM Available USB 2 0 port CD ROM Drive or DVD ROM Drive 800 MB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Windows 2000 Professional Windows XP Windows Vista Windows 7 Windows 8 Information For longer documents higher resolutions Systems with Pentium IV 3 2...

Page 7: ... 4 Power Cable 5 Quick Guide 6 Setup Application CD DVD ROM 7 Calibration Sheet 8 Memo Label 9 Cleansing Cloth 10 Pad Module x 2 11 Feed Roller 12 Paper Chute 2 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 8: ...er for the paper size you are using 3 COVER OPEN LEVER Opens the ADF cover Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 STACKER Keeps the paper in place Extend it in case of longer paper 5 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 6 PAPER CHUTE EXTENSION Extends to hold longer paper ...

Page 9: ...scanner from power saving 10 FUNCTION NUMBER DISPLAY Indicates the number of the predefined scanning task selected by the up or down button 11 UP BUTTON Press to move forward the scanning task number indicated in the function number display 12 DOWN BUTTON Press to move backward the scanning task number indicated in the function number display 13 SCAN BUTTON Press to perform a predefined scanning t...

Page 10: ...5 ETHERNET PORT3 Connects the scanner to a port on the Ethernet hub by the Ethernet cable 16 POWER RECEPTOR Connects the scanner to a standard AC power outlet by the included AC adapter 17 POWER SWITCH Use this to turn the scanner ON or OFF 3 Ethernet Port is not included in all scanner models ...

Page 11: ...linking Red Blue Paper jam Blinking Red Off An internal component of the scanner may have malfunctioned Off Off The scanner is off either because the power is not turned on or because the AC adapter is not properly plugged into an AC power outlet ULTRASONIC SENSOR When scanning a stack of documents by ADF the ultrasonic sensor detects multifeeds by checking paper overlap i e 2 or more pages stuck ...

Page 12: ... installation as well as for scanning and saving images a minimum of 1 GB of hard disk space is recommended This USB scanner can only operate under the Microsoft Windows 2000 Professional XP Vista 7 8 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable y...

Page 13: ...step procedures described below to install the Plustek scanner Attention Choose a Proper Site First Always place your scanner on a level smooth and strong surface before proceeding the scanner setup or any scanning task Tilted or uneven surface may cause paper feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects ma...

Page 14: ... Open the ADF cover by pulling the lever and get the paper chute ready 2 Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner 3 Close the ADF cover by pushing it back down until it snaps back into place Cover open lever ADF cover ...

Page 15: ... scanner s power receptor 2 Attach the power cable to the AC adapter 3 Plug the other end of the power cable into a standard AC power outlet 4 Plug the square end of the included USB cable to the USB port at the rear of the scanner 5 Plug the rectangular end of the USB cable to an available USB port on your computer 6 If you plan to connect your scanner to a USB hub5 make sure that the hub is conn...

Page 16: ...e time If you use both the USB cable and the Ethernet cable to connect the scanner and your computer only the scanner USB port is working properly but the function of the scanner Ethernet port will be disable Please make sure to unplug the USB cable from the scanner when you use the Ethernet cable to connect the scanner and your computer 1 Plug the AC adapter into the scanner s power receptor 2 At...

Page 17: ...message will not be displayed until the computer is on and Windows starts 3 For Windows 2000 a Click the Next button when the Add New Hardware Wizard window is displayed b Select Search for the Best Driver for Your Device Recommended and click the Next button c The next window will ask you where to search to find the drive Select CD ROM drive and deselect Floppy disk drives if it is checked d Inse...

Page 18: ...r scanner into your CD DVD ROM drive Click Run install exe in the AutoPlay window b Click on the Yes button if the User Account Control dialog pops up Follow the instructions in the pop up installation message c In the Device Manager window right click on this scanner under Other devices and select Update Driver Software from the pop up menu Click Browse my computer for driver software in the wind...

Page 19: ...10 8 During the process of the installation a message Windows can t verify the publisher of this driver software might be prompted Please ignore it and click on Install this driver software anyway to continue the installation without any misgiving at your scanner functioning 9 When the system completes the installation click the Finish button 10 Follow the on screen instructions to install all sof...

Page 20: ...d your computer a Select the USB Port Connection option Follow the on screen installation instructions Afterwards please skip to procedure 12 Using the Ethernet cable to connect the scanner and your computer in a network environment with a DHCP server a Select the Ethernet Port Connection option Please make sure to unplug the USB cable from the scanner when you choose this option ...

Page 21: ...appears during the search tool execution please unblock the search tool from the firewall to make sure the connecting process is working properly Refer to the online help of Scanner Search Tool to explorer more about Scanner Search Tool c After you make sure the Scanner Search Tool is working properly and the scanner connection status indicates Locally Connected please click the OK button to confi...

Page 22: ...execution please unblock the search tool from the firewall to make sure the connecting process is working properly Refer to the online help of Scanner Search Tool to explorer more about Scanner Search Tool c Select the desired server icon in the scanner list Click Server Configurations from the Options menu Untick the Use DHCP option and modify the IP Address and Subnet to match your network envir...

Page 23: ...se you need to reinstall the driver and software in the future Save the Calibration Sheet in case you need to calibrate the scanner in the future S St te ep p 4 4 T Te es st ti in ng g t th he e S Sc ca an nn ne er r The following describes how you can check if the scanner is properly functioning with your computer and the scanning software by performing your first scan with our bundled applicatio...

Page 24: ...s scanner and then click the OK button to set this scanner as the default scanning source 4 Within Presto BizCard click File Scan with TWAIN user interface 5 Select ADF Front Side as the Scan Type within the TWAIN window Adjust the scanning settings Paper Size Automatic Size Resolution 300 6 Click the Scan button 7 The card in the ADF paper chute should be now loaded into the ADF and scanned After...

Page 25: ...tion CD DVD ROM and if you wish to use the scanner in this way you should install the OCR software that is included The DocAction program seamlessly integrating the operation of your scanner with your computer and other peripherals provides a quick and convenient way to perform various scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button o...

Page 26: ...l paper whose size and ream weight meet the requirements stated in Appendix A Specifications of this guide Notched paper Coated paper e g brochure Attention To prevent paper feeding errors and damages to the ADF unit strictly follow the instructions below Remove all small objects e g paper clips pins staples or any other fasteners attached before loading the paper into the ADF Make sure the paper ...

Page 27: ... the ADF to scan photographic sheets or particularly valuable document originals wrinkles or other damages can happen in case of paper feeding errors DO NOT place paper with wet ink or correction fluid into the ADF Wait few minutes for it to get dry L Lo oo os se en ni in ng g D Do oc cu um me en nt ts s Before loading documents into the ADF loosen them as follows 1 Fan the documents so that no tw...

Page 28: ...ces towards the paper chute For double sided scans load the desired page order of documents face down so that the side to be scanned faces towards the paper chute 2 If you need to scan longer documents pull out the paper chute extension and stacker to provide further support for the documents 3 Adjust the paper width slider for the paper size you are using The paper width slider should be gently t...

Page 29: ... is strained Do not load additional paper into the ADF while the unit is feeding and scanning PLACING BUSINESS CARDS 1 Vertically load the business cards headfirst and face down toward the center of the ADF and all the way into the ADF until touching the bottom For single sided scans load the business cards face down For double sided scans load the business cards in desired order 2 Adjust the pape...

Page 30: ...d the embossed face of the embossed card face up into the scanner Please remove the pad module before you load the plastic card 1 Open the ADF cover by pulling the cover open lever 2 Remove the pad module by pinching both sides of the pad module and pull it out 3 Close the ADF cover by pushing it back down until it snaps back into place Cover open lever ADF cover ...

Page 31: ...stic card is 1 mm SCANNING DOCUMENTS There are different ways to operate the scanner 1 By acquiring images from the scanner through our TWAIN interface within any TWAIN compliant application programs 2 By scanning from the buttons on the scanner front panel 3 By scanning from DocAction s Execute menu on the screen The TWAIN interface and DocAction software is automatically installed to your system...

Page 32: ...d on your computer you need to set this scanner as the default scanning source before you acquire TWAIN program 1 For Presto PageManager From the File menu click Select Source For Presto BizCard From the File menu click Select Scanner 2 In the window that opens choose this scanner and then click the OK button to set this scanner as the default scanning source Scan within NewSoft Presto PageManager...

Page 33: ...aced at the right side next to the front image or make the selection of Vertically to generate both front and rear image data vertically in a joined image the rear image will be placed below the front image 5 Load one page of the document and click the Preview button The scanned image should appear in the Preview Window To define the margins and crop out sections of the image you don t want scanne...

Page 34: ...t Side button to adjust the scanning settings of front side and then click Rear Side button to adjust the scanning settings of rear side 5 Load one business card and click the Preview button The scanned image should appear in the Preview Window 6 Load all business cards and click the Scan button 7 The scanned images are displayed in the Presto BizCard main window and you may proceed OCR to convert...

Page 35: ... icons running through the left side of the window Each icon represents a scanning task and the number underneath corresponds to the function number displayed on the scanner front panel Nine frequently used scanning tasks are pre configured for your convenience to start scanning immediately You may however customize the settings of every nine tasks to best meet your needs and preferences Follow th...

Page 36: ...reen Execute menu to perform the same scanning tasks The DocAction program provides a quick and convenient way to perform various scanning functions Follow the steps described below 1 Place the document or images onto the scanner 2 Check current button settings by viewing the memo label or the Button Configuration window If needed you may also modify settings to meet your current needs 3 Right cli...

Page 37: ...b too hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner C Cl le ea an ni in ng g M Ma at te er ri ia al ls s Have the following cleaning materials ready to clean the scanner so...

Page 38: ...eas with the cloth dampened with the cleaner Be careful NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned Clean Pad Module Wipe the Pad Module in the direction of arrow shown in below picture Cover open lever ADF cover ...

Page 39: ...e number of sheets scanned by your scanner and how many times the consumables are used From the Windows START menu point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Search charm The Apps screen will be shown Click on an empty space in the Apps ...

Page 40: ... the cover open lever 2 Remove the pad module by pinching both sides of the pad module and pull it out 3 Install the new pad module by inserting the tabs on the module onto their slots on the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place Cover open lever ADF cover ...

Page 41: ... le er r 1 Open the ADF cover by pulling the cover open lever 2 Remove the paper chute by pinching both sides of the handles on the paper chute to remove it 3 Remove the feed roller by pinching both sides of the feed roller and pull it out Cover open lever ADF cover ...

Page 42: ...nserting the feed roller onto the roller pitman on the scanner 5 Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner 6 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 43: ...n white sheet of paper sized in A4 216 by 297 mm instead however the calibration effect may be less good than the special calibration sheet 3 Click Start All Programs Your scanner model name Calibration Wizard For Windows 8 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Search charm The Apps screen will be shown Click on an empty ...

Page 44: ...o wake up the scanner Select the desired scanner to be used and then click Connect Device button to make connection If your scanner does not have the Ethernet port please skip this Step From the Windows START menu point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 users Point your mouse cursor to the upper or lower right corner of your screen to open the Cha...

Page 45: ...he Apps screen move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on FAQ SCANNER CONNECTION The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows system tray indicates if the scanner software is properly launched and the scanner and co...

Page 46: ...e cover open lever 3 Gently but firmly pull the jammed documents out of the ADF Try to avoid creasing or wrinkling the documents Attention Do not try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place Cover open lever ADF cover ...

Page 47: ...olor mode 300 dpi A4 Landscape Note Results may vary depending upon your scanning application computer processor and system memory Scanning Area W x L Max 297 x 5080 mm 11 69 x 200 Min 13 2 x 13 2 mm 0 52 x 0 52 Acceptable Paper Sizes W x L Max 305 x 5080 mm 12 x 200 Min 50 8 x 63 5 mm 2 x 2 5 Acceptable Paper Weight Thickness 40 to 220 g 10 to 58 Lbs Daily Duty Scan Sheets 8 000 Roller Lifetime S...

Page 48: ...A4 Landscape 30 ppm 60 ipm Color mode 300 dpi A4 Landscape Note Results may vary depending upon your scanning application computer processor and system memory Scanning Area W x L Max 297 x 5080 mm 11 69 x 200 Min 13 2 x 13 2 mm 0 52 x 0 52 Acceptable Paper Sizes W x L Max 305 x 5080 mm 12 x 200 Min 50 8 x 63 5 mm 2 x 2 5 Acceptable Paper Weight Thickness 40 to 220 g 10 to 58 Lbs Daily Duty Scan Sh...

Page 49: ...iate the period of availability of spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of pro...

Page 50: ...are This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have an...

Page 51: ...d on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power cord which are supplied with this equipment mu...