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If you have questions, missing parts or comments, please contact PNI Corporation’s customer
service department between 8:00 a.m. and 5:00 p.m. (PST), Monday through Friday:
• (888) 422-6672 (toll-free within the U.S.)
• (707) 566-2260 (local number)
• Fax: (707) 566-2261
• Email: CustomerService@pnicorp.com
If you wish to replace or repair a defective product, please use the following procedures:
1. Obtain a Return Merchandise Authorization (RMA) number by contacting our Customer
Service department at one of the numbers above, or by emailing us at:
• E-mail: returns@pnicorp.com
Please note that RMA numbers are valid for 30 days only.
2. Pack the product securely to prevent damage in transit. Please send the entire product,
including all accessories. Alterations to the product or its accessories will void your warranty.
3. Include a proof of purchase, such as a mechanical reproduction of your sales receipt
(original receipts cannot be returned). Proof of purchase must show printed date of
purchase, model number, and place of purchase. If you cannot provide a proof of purchase,
or if the warranty period has ended, the product may be returned to you without being
tested and/or there will be a charge for replacement of your product.
4. Include a description of the problem.
5. Address your package to:
PNI Corporation
Attn: RMA# [insert the RMA # provided]
5464 Skylane Boulevard, Suite A
Santa Rosa, CA 95403-1084
SERVICE AND REPLACEMENT
Summary of Contents for SENSORO SILVER BULLET RX7600
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