5
Telephone Helpline
: 1300225960
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline.
Technical Specifications
Fault
Probable Cause
Action
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and switched on
Plug and lead are damaged
Call POLAR agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified Technician
The appliance turns
on, but the
temperature is too
high/low
Too much ice on the condenser
Defrost the appliance
Condenser blocked with dust
Call POLAR agent or qualified Technician
Doors are not shut properly
Check doors are shut and seals are not damaged
Appliance is located near a heat
source or air flow to the
condenser is being interrupted
Move the refrigerator to a more suitable location
Ambient temperature is too
high
Increase ventilation or move appliance to a cooler position
Unsuitable foodstuffs are being
stored in the appliance
Remove any excessive hot foodstuffs or blockages to the fan
Appliance is overloaded
Reduce the amount of food stored in the appliance
Factory default parameters
adjusted
Call POLAR agent or qualified Technician
The appliance is
leaking water
The appliance is not properly
levelled
Adjust the screw feet to level the appliance (if applicable)
The discharge outlet is blocked
Clear the discharge outlet
Movement of water to the drain
is obstructed
Clear the floor of the appliance (if applicable)
The water container is damaged Call POLAR agent or qualified Technician
The appliance is
unusually loud
Loose nut/screw
Check and tighten all nuts and screws
The appliance has not been
installed in a level or stable
position
Check installation position and change if necessary
The display lamp
does not illuminate
Lamp needs replacing
Call POLAR agent or qualified technician
Model
Voltage
Power
Current Temperature
Range
Capacity
(litres)
Refrigerant
Dimensions
H x W x D
(mm)
Weight
(Kg)
CD984-A
230V
50Hz
550W
4A
2°C to 8°C
944
R134a
2050 x 1200 x
710
204
DM076-A
230V
50Hz
340W
2A
2°C to 8°C
336
R134a
1900 x 620 x
570
134
DM075-A
230V
50Hz
240W
1.5A
2°C to 8°C
218
R134a
1610 x 530 x
575
124
