5
UK
• Take care when cleaning the rear of the appliance. Sharp edges can cut.
• A POLAR agent or qualified technician must carry out repairs if required.
Cleaning the Condenser
Periodically cleaning the condenser can extend the life of the appliance.
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline or your POLAR dealer.
Fault
Probable Cause
Solution
The appliance is
not working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug or lead is damaged
Call POLAR agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
The appliance
turns on, but the
temperature is
too high/low
Too much ice on the evaporator
Defrost the appliance
Condenser blocked with dust
Clean the Condenser
Lid not shut properly
Check lid is shut and seals are not damaged
Appliance is located near a heat source
or air flow to the condenser is being
interrupted
Move the freezer to a more suitable location
Ambient temperature is too high
Increase ventilation or move appliance to a
cooler position
Appliance is overloaded
Reduce the amount of food stored in the
appliance
The appliance is
leaking water
The appliance is not properly levelled
Adjust the screw feet to level the appliance
(if applicable)
The appliance is
unusually loud
Loose nut/screw
Check and tighten all nuts and screws
The appliance has not been installed in
a level or stable position
Check installation position and change if
necessary
No display on
control panel
Flat battery
Replace with LR44 1.5V battery
Technical Specifications
Model
Voltage
Power
Current
Temperature
Range
Refrigerant
Dimensions
H x W x D mm
Weight
(kg)
GM498
230V 50Hz
200W
1.1A
-24 ~ -18°C
R600a 75g
905 x 953 x 553
42
GM499
230V 50Hz
250W
1.7A
-24 ~ -18°C
R290 80g
887 x 1195 x 654
60
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