21
TROUBLE SHOOTING/MAINTENANCE
MAINTENANCE
Preventive Maintenance
• Make sure all safety sensors are working properly
• Make sure reversing operation of the gate operator is
working properly
• Make sure the wheels on the gate track are working
properly
TROUBLE SHOOTING
The gate stops without reaching the fully
closed position.
1. Verify the gate frame is not experiencing an
obstruction, and the gate wheels are not binding.
2. The stall force may be too sensitive. Increase the
force by turning the potentiometer about five degrees
in a clockwise direction. Close the gate again and
determine if the problem still exists. Continue this
process until the trouble is corrected. CAUTION:
Increasing the stall force too much will decrease the
obstruction protection.
3. Reset the gate opener system by placing the ON/OFF
switch in the OFF position for five seconds. If battery
back up is used, then the red lead to the battery or
batteries must also be removed while ON/OFF switch
is in the OFF position.
4. Open the control box cover and:
a. Observe if the STATUS LED light is blinking once
per second.
b. Verify the wires connected to the terminal board
are not loose.
5. If steps 1 – 4 did not solve the problem, please call
customer service.
The gate will not open using the handheld
transmitter.
1. Press transmitter button and verify COMMAND LED
indicator light #7 illuminates. If not, replace battery in
the transmitter.
2. Verify receiver wires are connected to terminals
24VDC, RF REMOTE, and COM.
3. If problem is not resolved, please contact customer
service.
The gate will not open or close.
1. Make sure electrical breaker is in “on” position and
power is being supplied to operator
2. Observe if the STATUS LED light is blinking once per
second.
3. Verify the wires connected to the terminal board are
not loose.
4. Verify that both fuses on the board have not blown.
Replace if necessary.
5. If problem is not resolved, please contact customer
service.
Customer Service
8:00am to 5:00pm, MST, Monday – Friday
Polaris Automatic Gate Operators
608 Tierra Montana Lp.
Bernalillo, NM 87004
Phone: 877-313-8902 Fax: 800-830-3952
Email: techsupport@polarisgate.com
Summary of Contents for SL2000
Page 11: ......
