18
EN
❹ Troubleshooti ng
• Before you contact the retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues contact your retailer.
•
: Acti ons to be performed by a qualifi ed technician only
4.1 I Appliance behaviour
While operati ng, the cleaner
does not stay fi rmly on the pool
fl oor
This may have any of 3 causes:
•
There is sti ll air in the appliance's casing. Repeat the cleaner immersion
operati ons (see § “2.1 I Immersing the cleaner”).
• The fi lter is full or dirty: simply clean it.
• The impeller is damaged,
contact the retailer:
The cleaner does not or no
longer climbs the pool walls
This may have any of 2 causes:
• The fi lter is full or dirty: simply clean it.
• Even though the water seems clear, microscopic algae are present in your pool,
they are not visible to the naked eye, and they make the walls slippery and prevent
the cleaner from climbing. Carry out shock chlorinati on and slightly reduce the pH.
Do not leave the cleaner in the water during shock treatment.
•
The brushes are worn: check the wear indicators “3.5 I Replacing the brushes”,
then turn the brushes to check the rotati ons. Replace the brushes where
necessary.
If the problem conti nues contact the retailer:
The cleaner does not move on
start-up.
• Check that the outlet to which the control box is connected is receiving a power
supply.
Check that a cleaning cycle has been launched and that the lights are on.
If the problem conti nues contact the retailer:
The cable gets tangled
• Do not unroll the enti re length of the cable into the pool.
• Place the required length of cable in the pool and place the rest along the side of
the pool.
The cleaner's discharge nozzles
or bott om plug holes become
blocked
•
Stop the fi lter pump and begin a new cleaning cycle.
•
Place the control box halfway along the length of the pool, in accordance with
the safety conditi ons, see “2.3 I Electricity supply connecti on”. If cleaning is not
opti mal, vary the locati on of the control box and the place at which the cleaner
enters the pool.
The cleaner climbs the walls
slowly and stops under the
waterline
The cleaner climbs the walls
quickly and goes past the
waterline, aspirati ng air
•
The cleaner may behave diff erently depending on the lining of the pool. A
parameter may require changing to opti mise the cleaner's behaviour when
climbing the wall, see “2.5.4 Surface control”.
If the problem conti nues contact the retailer:
The control box does not
respond to any butt on presses.
•
Unplug the power cord from the mains socket, wait 10 seconds and plug it back
in again.