24
5.2 I User alerts
• Alerts are displayed both on the control box and in the
iAquaLink™
app.
•
Follow the troubleshooti ng soluti ons suggested below; they can also be accessed in the iAquaLink™ app: press
when an error code appears.
Display on control box
Display in the
iAquaLink™
app
Soluti ons
Error code
(depending on
the model)
Flashing LED
(depending on the
model)
Er: 01
x 3
Pump motor
•
Check that debris or the cable is not preventi ng the brushes
from rotati ng freely.
•
Check that nothing is interfering with the cable connecti on
area.
•
Rotate each wheel by a quarter of a turn in the same
directi on unti l it rotates smoothly
•
If this fails to solve the problem, contact the retailer for a
full diagnosis.
Er: 02
Er: 03
x 2
Right tracti on
motor
Left tracti on
motor
Er: 04
x 3
Pump motor
consumpti on
• Check that no debris or hair is blocking the impeller.
•
Clean the fi lter thoroughly.
•
If this fails to solve the problem, contact the retailer for a
full diagnosis.
Er: 05
Er: 06
x 2
Right tracti on
motor
consumpti on
Left tracti on
motor
consumpti on
•
Check that debris or the cable is not preventi ng the brushes
from rotati ng freely.
•
Check that nothing is interfering with the cable connecti on
area.
•
Rotate each wheel by a quarter of a turn in the same
directi on unti l it rotates smoothly
•
If this fails to solve the problem, contact the retailer for a
full diagnosis.
Er: 07
Er: 08
x 3
Cleaner out of
the water
•
Turn the cleaner off .
•
Clean the fi lter thoroughly.
•
Put it back in the water, shaking to release the air bubbles.
• Restart the cycle.
•
If this fails to solve the problem, contact the retailer for a
full diagnosis.
Er: 10
x 1
Communicati on
•
Disconnect and reconnect the cleaner.
• Check that the cable is properly connected to the control
box.
•
Check that nothing is interfering with the cable connecti on
area.
•
If this fails to solve the problem, contact the retailer for a
full diagnosis.
Er: 11
x 4
Sensor unit
•
Contact the dealer to check the conditi on of the sensor unit.
Er: 12
x 5
Update failed or
incomplete
•
Disconnect and reconnect the control box to restart the
update.
•
If the error conti nues, contact the retailer.
PROG
conti nuously
Update in
progress
• Wait for the update to complete.
•
Do not disconnect the power cable from the cleaner during
an update.
N/A
N/A
Connecti on error
•
Check the status of the Bluetooth/Wi-Fi LEDs on the control
box and follow the steps described in the table "5.3 I
Troubleshooti ng the connecti on to the iAquaLink™ app".
N/A
N/A
A red dot appears
in the "My
appliances" list
• Appliance not plugged in or not connected to the home Wi-
Fi network. If the dot is red when the control box is plugged
in and if the Bluetooth/Wi-Fi icons are lit up, refresh the
screen (by swiping downwards).
•
If the dot turns green: the appliance is ready for use.
If the problem conti nues contact the retailer:
EN
Summary of Contents for W Series
Page 2: ......
Page 23: ...22 4 5 I Changing the tyres Remove the worn tyres Position the new tyres EN ...
Page 30: ......
Page 58: ......
Page 79: ...22 4 5 I Changement des pneus Retirer les pneus usagés Positionner les nouveaux pneus FR ...
Page 86: ......
Page 107: ...22 4 5 I Ersetzen der Reifen Abgenutzte Reifen entfernen Neue Reifen aufziehen DE ...
Page 114: ......
Page 142: ......
Page 163: ...22 4 5 I Substituição dos pneus Retirar os pneus usados Posicionar os pneus novos PT ...
Page 170: ......
Page 191: ...22 4 5 I Banden vervangen Verwijder de versleten banden Plaats de nieuwe banden NL ...