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T r o u b l e s h o o t i n g ibid a n d N e t M e e t i n g
Tips and Help
10-5
Troubleshooting ibid and NetMeeting
For details on using
ibid
with Microsoft NetMeeting, see
Chapter 9.
Jagged images
Low resolution display or
slow computer
Increase your monitor’s
resolution or view the
image on another
computer.
Communication error
message
Communication problem
Check all cables and
restart
ibid
.
Check
ibid
’s COM port
setting (see Configuring
Your Whiteboard on
page 1-6).
Change
ibid
’s COM port.
N et M e et i n g T r o u b l e s h o o t i n g
N et M e et i n g T r o u b l e s h o o t i n g
N et M e et i n g T r o u b l e s h o o t i n g
N et M e et i n g T r o u b l e s h o o t i n g
Problem
Cause
Solution
Participants cannot see
the Polaroid whiteboard
Two-way communication
is disabled
Enable communication
with NetMeeting (see
Using ibid in a NetMeet-
ing on page 9-3).
Share Application menu
is grayed out
No NetMeeting call set up Host or join a NetMeeting
call.
ibid
appears gray or pat-
terned to other users
ibid
window is over-
lapped on your desktop
Minimize all windows
except
ibid
or exit all pro-
grams except
ibid
and
NetMeeting.
Cannot save or print in
ibid
ibid
is being hosted by
another PC
File menu commands
are functional only on
the PC hosting the
ibid
application.
ibid
ibid
ibid
ibid T r o u b l e s ho o t i n g
T r o u b l e s ho o t i n g
T r o u b l e s ho o t i n g
T r o u b l e s ho o t i n g
( c o n t i n u e d )
( c o n t i n u e d )
( c o n t i n u e d )
( c o n t i n u e d )
Problem
Cause
Solution
Polaroid Whtbd UG.book Page 5 Wednesday, May 24, 2000 2:30 PM
Summary of Contents for 310723
Page 33: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 2 14 ibid Basics...
Page 77: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 7 6 Using Overlays...
Page 109: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 10 12 Tips and Help...
Page 113: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide iv...