82
Polaroid izone550™ Digital Camera User Guide
www.polaroid.com
83
Polaroid izone550™ Digital Camera User Guide
www.polaroid.com
Symptom
Problem
Solution
My memory card is not
recognized by the camera
when it is inserted into the
card slot.
Some brands of memory cards may
not have their physical dimensions
meeting the international standard.
As a consequence, these cards will
not be recognized by your camera.
Try another brand of memory card
with your camera. If problem still
exist, please visit
http://www.polaroid.com for
customer service.
I cannot erase pictures.
All the pictures in memory are
protected.
Unprotect the pictures you want to
delete.
AVI file cannot be played.
DirectX version is lower than 9.0.
Or
Windows Media player not installed
in the computer
Install directx 9.0 or above.
Visit http://www.microsoft.com/
directx for more detail.
Or
Please go to
http://www.microsoft.com/windows/
windowsmedia/players.aspx to
download the Windows Media Player
to play the video clips.
The camera is detected by the
Windows and works properly.
But a drive letter of the
Removable disk is not created.
The removable disk crashes with
the network drives.
Disconnect the crashed network drive
and reserve this drive letter for the
camera.
There is no response from the
camera while pressing any
buttons.
The LCD screen is frozen or the
camera is hanged.
Depress the Reset button gently by
using a paper clip or ball pen.
An error message appears
on the LCD screen before or
during printing.
Printer may not support some
advanced print features.
Or
Some fault occurs with the printer.
Or
Print settings can be configured for
images only.
Select “DEFAULT” for a particular
print setting or visit
http://www.polaroid.com for the
solutions.
Or
Please refer to the printer’s user guide
for the solutions.
Or
Make it sure that there is no video
clips or other file format in the current
memory before printing.