Polaroid P100 Series, User Manual

Page 1: ...Part Number No 110439A Rev 1 1 User Manual P100 Polaroid ...

Page 2: ...make changes for the purpose of product improvement at any time FOREWORD This manual contains installation and operation information for the Polaroid P100 Series card printers manufactured by Polaroid Corporation Before returning any equipment to Polaroid Corporation for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the e...

Page 3: ...e of purchase by the end user Proof of purchase or Product registration is required If proof of purchase or product registration cannot be established shipment date to the original buyer dealer or distributor will be used to establish the warranty period Failure to exercise caution to protect the equipment from electrostatic discharge damage adverse temperature and humidity conditions or physical ...

Page 4: ... up and operation of your new Card Printer P100 PRINTER MODELS The Polaroid Product Number tells a story Here is a quick review of the Polaroid Card Printer Series numbering and lettering system to help you The P100 Plastic Card Printer employs Dye Sublimation and Resin Thermal Transfer technologies Model numbers include identifiers that specify options are shown using the following lettering conv...

Page 5: ...as an exposed voltage point capable of causing electrical shock and personal injury An area where electrostatic discharge ESD can cause component damage Use a grounding wrist band Throughout this manual different icons highlight important information as follows ICONS Elevated temperature hazard capable of producing a burn Keep Card Printer clean by minimizing cover open time ...

Page 6: ...r menu information 16 PRINTING A SAMPLE CARD 19 A Install Driver on windows 95 98 20 B Install Driver on windows NT4 0 21 C Set Printer Driver Options 21 D Printing a Sample Card 22 CLEANING 23 4 1 Cleaning system 24 4 2 Cleaning the print head 25 4 3 Card Cleaning Cartridge 26 GETTING STARTED 1 1 1 Unpacking your card printer 1 1 2 Indicators and controls 3 1 3 Printer installation 4 5 TROUBLESHO...

Page 7: ...edia Loading Orientation 40 B Magnetic Encoder Cleaning 41 APPENDIX B SMART CARD CONTACT STATION 42 Introduction 42 A Media Loading Orientation 43 B Smart Card Contact Station Interface 43 APPENDIX C ACCESSORIES SUPPLIES 44 Ribbons 44 Cards 45 Accessories 46 viii ...

Page 8: ...u need to move or re ship the printer While unpacking inspect the carton to ensure that no damage occured during shipping Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer 1 1 Unpacking your card printer 1 GETTING STARTED GETTING STARTED ...

Page 9: ...ition to user documentation make sure the following items are included with your P100 printer To reorder please refer to Appendix C of this manual POWER CABLE CARD OUTPUT HOPPER PRINTER DRIVER DISK floppy or and CD CLEANING KIT CLEANING CARTRIDGE GETTING STARTED ...

Page 10: ...essage The Menu Button left is a push button used for Bringing printer into Menu Mode when pressed with the printer showing READY on the LCD Display Using in Menu Mode to scroll through Menu Options The Clear Button right is a push button used for Clearing an error status when LCD Display shows an error report and Alert LED is on Invoking automatic retry of the operation which gave the error Selec...

Page 11: ...ainst electrical surges and grounding faults 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Place the printer s power switch in the OFF 0 position 3 Insert the power cable to the printer power socket and attach to grounded electrical socket of the proper voltage and type 4 Attach interface cable...

Page 12: ...operated by the user STANDARD FEATURES 1 Print Head 2 Print Head Unlock lever 3 Manual Holder 4 Card Output Hopper 5 Card Cleaning Cartridge 6 Rejected Card Box 7 LCD Display 2 Panel Buttons 8 Card Feeder cover 9 Card Thickness Control Lever OPTIONAL FEATURES A Magnetic Encoder Station B Smart Card Contact Station OPERATION 1 4 2 3 6 A 9 B 5 7 8 ...

Page 13: ... packaging 2 With printer power ON and READY status open cover and press down on the Print Head Unlock Lever to open the print head carriage The print head carriage will pop open DO NOT TOUCH the print head or the electronic components on the print head carriage Discharges of electrostatic charge from the human body or other surfaces can damage the print head or other electronic components used in...

Page 14: ... the top of the take up spindle 4 Push down on the Print Head Lock Lever until an audible click signals the locked down position Please note that the ribbon automatically synchronizes whenever the print head lock down occurs 5 Close Cover SUPPLY SPINDLE TAKE UP SPINDLE CLICK OPERATION The card flipper will not operate and an error will be indicated if you try to flip a card when the cover is open ...

Page 15: ... 1 Open Card Feeder Cover by putting your fingers on both sides and rotating the cover in a clockwise direction to the open position 2 Install cards into Feeder as shown 3 Close Card Feeder Cover 2 3 Loading Cards OPERATION A CARD FEEDER This item is used for loading cards 8 ...

Page 16: ...ties DO NOT bend cards or touch print surfaces as this can reduce print quality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick together carefully shuffle them OPERATION ...

Page 17: ...f the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place 2 Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge This item is used to clean the cards entering the printer 10 OPERATION ...

Page 18: ...rd exit aperture Card thickness A 60mil 1 524mm to 50mil 1 27mm B 40mil 1 016mm C 30mil 0 762mm D 20mil 0 508mm E Less than 20mil 0 508mm Start at lowest position and move lever up to match card thickness For other card thickness start lever at lowest position and move up until cards feed Open Cover and adjust lever to the correct position for the card thickness you are using Repeat for different ...

Page 19: ...Rejected Card Box After 20 cards the printer stops the Amber LED Flashes and a LCD Message is displayed indicating the need to empty the reject box 2 4 Rejected Card Box REJECT BOX FULL WHEN TO MAINTAIN When LCD screen reports message HOW TO MAINTAIN 1 Press the top of the Rejected Card Box Door as shown Allow the door to swing down and open 2 Remove all cards from the Rejected Card Box 12 OPERATI...

Page 20: ...ejected Card Box Door and press the top An audible click signals the locked position 4 Press the Clear Button on the front panel to re start the current printer job and to clear the rejected cards counter 13 OPERATION ...

Page 21: ...ng single cards Cleaning Cards are fed manually through this slot The Feeder must be empty for manual card feeding to work properly For one at a time printing feed cards through slot on side of Feeder Do not feed more than one card at a time 2 5 Feeding one card at a time OPERATION ...

Page 22: ...est card 1 Press the Menu Button until the LCD screen shows SELF TEST 3 A test card will print after a few seconds LCD display will show printing status Test Card is printed on both sides of the card This is an example of the test card 2 Then press the Select Button once 2 6 Printing a Test Card OPERATION Front Side Back Side ...

Page 23: ...ine of display clarifies the function of the two NEXT and SELECT key buttons relative to the current menu item Menu Button NEXT Clear Button SELECT 2 7 Printer Menu Information OPERATION If the printer is equiped with a Magnetic Stripe Encoder The printer will return to READY Mode if either of the two key Buttons is not pressed within ten seconds of entering Menu mode P100 LCD Menu Tree See next p...

Page 24: ...ocation offset value in pixels aa To show the Y print location offset value in pixels bb Mag Option cccc To show the setting of the magnetic encoder as cccc which can be HICO high coercivity LOCO low coercivity NONE no encoder present Color Parameters To show the intensity values of Yellow Y Magenta M and Cyan C panels and contrast value of Black Resin K Panel Printer Model Number Printer Firmware...

Page 25: ...18 ...

Page 26: ... can be used with any Windows 95 98 or Windows NT 4 0 software application program using the drivers provided with the printer This section contains information on the printing of a dual sided card in color using the 6 Panel color ribbon YMCKOK and the Windows Printer Driver BEFORE installing updated printer driver versions always delete the existing printer driver version from your computer PRINT...

Page 27: ...he Add Printer icon and also Next Ensure Local Printer is selected and click on Next Click on Have Disk and then type in A win95 and click OK P100 CARD PRINTER should be displayed after which click on Next Choose LPT1 Standard Printer Port click on Next select Yes to set as Default Printer and click on Finish to install A To install the P100 Printer Driver in Windows 95 98 use the following steps ...

Page 28: ... and click OK Ensure that you have administrative privileges to perform this installation or contact your Information Technology Department The P100 Printer screen appears Change the options as follows On the Printer tab configure the magnetic encoder feature If your printer is equipped with a Magnetic Encoder option select With Magnetic Encoder option On the Card tab select card orientation Lands...

Page 29: ...w the steps to print your first card Go to the Microsoft Word Software If the printer was not selected as the default printer go to the File menu and Select Printer and choose Polaroid 100 Card Printer in the printer names list Then Close the print dialog box Come back to File menu and choose Page Setup Select Paper Size tab and in Paper Size choose Card Then select the orientation landscape Go to...

Page 30: ...actory warranty Other than the recommended cleaning procedures described in this manual allow only Polaroid authorised technicians to service the P100 Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a high pressure air compressor to remove particles in the printer CLEANING ...

Page 31: ...ugh slot on the side of the Card Feeder Cover 3 Press the right Panel Button for a few seconds The card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Allow 2 minutes to dry before re using the printer Although the CLEAN PRINTER message is displayed until the cleaning process has been performed the printer will continue to operate...

Page 32: ... swabs see Appendix C Never use a sharp object to scrape deposits from the print head Permanent damage will result A cleaning using the Cleaning System with cards usually suffices However a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs 4 2 Cleaning the Print Head CLEANING ...

Page 33: ...quires periodic replacements WHEN TO MAINTAIN When LCD screen reports message Run a printer cleaning first see4 1CleaningSystemformoreinstructions HOW TO MAINTAIN 1 Open Cover and locate Cleaning Cartridge 2 Gently remove Cleaning Cartridge by rotating up and away from printer 4 3 Card Cleaning Cartridge CLEANING CLEAN PRINTER Continued on next page ...

Page 34: ... Replace Cartridge into printer Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place DO NOT touch the roller surface that con tacts the cards 7 Close Cover 4 Install new Cleaning Roller into Cartridge To avoid contamination always hold the Cleaning Roller assembly by the ends 3 Remo...

Page 35: ...ting onto cards The printer is performing an internal test before use SCREEN MESSAGE MEANING ACTION INITIALISING READY WAIT TEMPERATURE SELF TEST DOWNLOADING DATA PRINTING YELLOW PRINTING MAGENTA PRINTING CYAN Wait for the ready message Wait for READY message Wait for test card Wait for card printing to start Print Head cool down mode Self test card printing The card data is being transmitted The ...

Page 36: ...rd internally The card feeder is empty The printer has an error moving the card in the flip The cover is open The print head is not locked into position The data being sent from the host is not recognised The features of the card are not recognised MEANING TROUBLESHOOTING 30 Carry out the cleaning procedure as detailed in section 4 of this manual Carry out the cleaning procedure as detailed in App...

Page 37: ...or further information Empty the reject box and press the right panel button Check the card orientation Contact your dealer for technical support Ribbon Errors Check that the print ribbon has not run out Lock and then unlock the print head assembly this resynchronises the ribbon automatically When using a color ribbon it should advance automatically so that the leading edge of the Yellow panel is ...

Page 38: ...Head carriage The Print Head will move up A2 Check that the ribbon is properly rolled onto the ribbon cores and there are no wrinkles in the ribbon A3 Push down on the Print Head Lock Lever until an audible click signals the locked down position A4 Ribbon will automatically synchronize A5 Print again B1 Perform a Cleaning of the Print Head see 4 2 Cleaning the Print Head C1 Call service for Print ...

Page 39: ...ications D Dust inside the printer and or dirty Cleaning Roller Solution A1 Open cover and press down the Print Head Unlock Lever to open the Print Head carriage The Print Head will move up A2 Check ribbon is properly rolled on ribbon cores A3 Push down on the Print Head Lock Lever until an audible click signals the locked down position A4 Ribbon will automatically synchronize A5 Print again B1 Op...

Page 40: ... the printer B1 Use a different supply of cards C1 Power off the printer and check the Print Head cable connections D1 Call Service for Print Head replacement information No printing on the card For optimum print quality always keep cover of the printer closed except during ribbon loading and card thickness control procedures The card flipper will not operate and an error will be indicated if you ...

Page 41: ...card 2 sides YMCKOK throughput 300 dpi 11 8 dots mm print resolution Edge to edge printing standard TECHNICAL SPECIFICATIONS Fonts Cards Types PVC Composite Card width length ISO CR 80 ISO 7810 2 125 54mm by 3 375 86mm Option Magnetic Stripe ISO 7811 Option Smart Card ISO 7816 2 Card thickness 0 25mm to 1 524mm Card Feeder capacity up to 300 cards 10mil up to 100 cards 30 mil Card Output Hopper ca...

Page 42: ...36 ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD CARD DIMENSIONS TECHNICAL SPECIFICATIONS ...

Page 43: ...3 mm Height 10 76 269 mm Weight 27 5 Ibs 12 5 kg 110 230 Volts AC 60 50 Hz FCC Class A CE UL and CUL approved Electrical Operating Temperature 60 to 86 F 15 to 30 C Operating Humidity 20 to 65 non condensing Storage Temperature 23 to 158 F 5 to 70 C Storage Humidity 20 to 70 non condensing Ventilation Free air Environmental Thermal transfer Resin ribbons offer more durability than dye sublimation ...

Page 44: ...netic Encoder 0 76mm cards only Cleaning supplies Service Manual Use only Polaroid approved card and ribbon media Using non approved card or ribbon media can void your warranty Refer to the Accessories section for more information about Card and Ribbon Media available from Polaroid TECHNICAL SPECIFICATIONS ...

Page 45: ... stripe encoder See Chapter 2 for location The magnetic encoder can be set for either high or low coercivity Magnetic Card Stripe Encoder APPENDIX A INTRODUCTION This section contains information on the additional operations of the P100 Printers with Magnetic Card Stripe Encoder See Chapter 2 for location ...

Page 46: ...CO encoding When loading cards into the Card Cartridge please ensure that the magnetic stripe is facing down and closest to the rear Also available are Printer models with the Magnetic Read Write head positioned above the card path with HICO encoding or LOCO encoding When loading cards please ensure that the magnetic stripe is facing up and closest to the rear Approved HICO LOCO PVC cards are avai...

Page 47: ...Norms NOTE Refer to the Card Printer Programmer s Manual for complete programming information Track Field Separator Track density Valid Characters of characters 1 210BPI Alphanumeric ASCII 20 95 79 2 75BPI Numeric ASCII 48 62 40 3 210BPI Numeric ASCII 48 62 107 B MAGNETIC ENCODER CLEANING 41 APPENDIX A There exists two different processes to clean the Magnetic Stripe Encoder The first process cons...

Page 48: ...fingerprints voice recognition patterns medical records and other such data The P100 may be equipped with an optional contact station for programming Smart Cards ISO 7816 This printer model responds to commands that position the cards at the contact station where the printer connects to the contacts on the Smart Cards All other printer operations remain the same as the standard P100 model INTRODUC...

Page 49: ...f the printer An attached external Smart Card Programmer can be used to program Smart Card chips 7 8 DB 9 PINS 6 9 C7 I O C8 RFU SMART CARD CONTACT POINTS C6 Vpp GND when chip is at station C2 Reset C3 Clock SMART CARD CONTACT POINTS CI Vcc C4 RFU C5 GND 2 3 DB 9 PINS 1 4 5 Refer to the Card Printer Programmer s Manual for complete programming information APPENDIX B DO NOT position printing over t...

Page 50: ...order for accessories and supplies The following ribbons may be used in the P100 Printer RIBBONS Accessories supplies APPENDIX C Note Y Yellow M Magenta C Cyan K Black O Overlay Monochrome Resin Ribbons Sold by the Roll 6 Panel Color Ribbon YMCKOK 170 images 5 Panel Color Ribbon YMCKO 200 images 2 Panel Black Ribbon K Dye O 500 images 2 Panel Resin Ribbon K Resin O 600 images 6 Panel Color Ribbon ...

Page 51: ...inting and monochrome only Premier Grade PVC Card 10 mil 5 packs of 200 Card 10 mil adhesive back 5 packs of 200 Card 30 mil 5 packs of 100 Card 30 mil low coercivity Mag Stripe 5 packs of 100 Card 30 mil High coercivity Mag Stripe 5 packs of 100 Premier Plus Grade PVC composite 60 40 Card 30 mil 5 packs of 100 Card 30 mil low coercivity Mag Stripe 5 packs of 100 Card 30 mil low coercivity Mag Str...

Page 52: ...ACCESSORIES APPENDIX C Additional Card Output Hopper Replacement Print Head Kit Printer Supplies Description Premier Cleaning Kit 25 swabs 50 cards Adhesive Cleaning Roller Kit set of 5 Cleaning Cartridge complete Cleaning Card Kit box of 100 cards Cleaning Swab Kit box of 25 swabs Cleaning Supplies Description ...