TROUBLESHOOTING | 21
For Technical and Warranty Support
1300 886 649
www.tempo.org
info@tempo.org
Distributed by Tempo (Aust) Pty Ltd,
PO Box 6056, Frenchs Forest DC 2086
Problem
Solution
The remote control
does not work.
• Check and replace the batteries, if necessary.
• Check and ensure that two AAA size batteries are inside the compartment and that they
are inserted and oriented properly.
• Remove the obstacle in the transmission path.
• Move closer to the display. Use the remote within 6 metres of the display.
• Make sure to aim the remote control at the sensor at the front of the player, near the
indicator light.
The disc cannot be
played.
• Make sure to place the disc label-side up into the disc compartment.
• Close the disc cover.
• Ensure the disc is not scratched or dirty. Clean and reinsert the disc if necessary.
• Ensure that the disc has a format which is compatible with the player.
Cannot play video
files from a USB drive
or SD card
• This DVD player supports limited playback formats. The video resolution must be below
720 x 480 with less than 30fps. Some files may not be supported.