DD-75-181 R(2)
Y.T.13.07.17
22
9.3 Warranty Terms and Cond
i
t
i
ons
9.4 Cases Excluded from the Coverage of Warranty
1.
Warranty per
i
od starts after the date of purchase of the goods and cont
i
nues for twentyfour (24) months
aga
i
nst manufactur
i
ng defects. Warranty coverage
i
s
i
n form of supply
i
ng replacement parts free of charge.
2.
Ava
i
lab
i
l
i
ty of the spare parts by the manufactur
i
ng company
i
s guaranteed for ten (10) years follow
i
ng the
manufactur
i
ng date of the product.
3.
Any tamper
i
ng, fa
i
lures result
i
ng from unauthor
i
zed mod
i
f
i
cat
i
on or repa
i
r attempt and shall vo
i
d the
warranty.
4.
Exp
i
rat
i
on t
i
me for the warranty of the parts replaced w
i
th
i
n the warranty per
i
od
i
s the same as that of the
turnst
i
le.
5.
When the turnst
i
le fa
i
ls w
i
th
i
n the warranty per
i
od, durat
i
on of repa
i
r
i
s added to the warranty per
i
od.
6.
Manufactur
i
ng company suppl
i
es requ
i
red replacement parts to repa
i
r defects and fa
i
lures dur
i
ng the
warranty per
i
od
i
n accordance w
i
th the terms stated here
i
n. The parts are suppl
i
ed to the author
i
zed dealer/
serv
i
ce center wh
i
ch has sold the product to end user.
7.
It
i
s the user’s respons
i
b
i
l
i
ty to check that techn
i
cal serv
i
ces are carr
i
ed out
i
n accordance w
i
th the terms
stated here
i
n.
8.
The user must reta
i
n the warranty cert
i
f
i
cates and present to the author
i
zed serv
i
ce personnel when
requ
i
red.
9.
Users are expected to s
i
gn the fa
i
lure report/ serv
i
ce forms that are f
i
lled after serv
i
ce/ma
i
ntenance work
performed under the warranty coverage.
10.
In case any d
i
spute or problem related to the warranty
i
s not resolved by the manufacturer, users can apply
to the Republ
i
c of Turkey M
i
n
i
stry of Industry and Trade, D
i
rectorate General of Protect
i
ng Consumer R
i
ghts
and Compet
i
t
i
on.
11.
All replacement parts sold by Ozak are warranted for a per
i
od of one year follow
i
ng the date of purchase,
exclud
i
ng fa
i
lures result
i
ng from phys
i
cal damage,
i
ncorrect
i
nstallat
i
on, m
i
suse, tamper
i
ng and s
i
m
i
lar
reasons beyond manufacturers control.
1.
Any tamper
i
ng or damage on warranty cert
i
f
i
cate or ser
i
al numbers and labels that prevent the
i
dent
i
f
i
cat
i
on of the product shall vo
i
d the warranty.
2.
Any mod
i
f
i
cat
i
ons, add
i
t
i
on of accessor
i
es and parts, or replacement of parts w
i
thout approval of
manufacturer fall w
i
th
i
n the scope of tamper
i
ng w
i
th the system, therefore term
i
nates l
i
ab
i
l
i
ty of the
manufactur
i
ng company.
3.
Any damage and fa
i
lure result
i
ng from any of the cond
i
t
i
ons l
i
sted below are not covered by warranty:
a)
M
i
suse, abuse, del
i
berate act or negl
i
gence,
b)
Glass breakage,
c)
Fa
i
lures caused by short c
i
rcu
i
t, power surge,
i
ncorrect w
i
r
i
ng and voltage appl
i
cat
i
ons,
i
mproper
ground
i
ng, change of phase group,
i
nduct
i
on current effects,
d)
Ma
i
ntenance, repa
i
r, add
i
t
i
ons, or replacement of parts and accessor
i
es or mov
i
ng the turnst
i
les from
or
i
g
i
nal locat
i
on by unauthor
i
zed personnel,
e)
Sh
i
pp
i
ng and handl
i
ng damages
f)
Fa
i
lures caused by exposure to unsu
i
table env
i
ronmental cond
i
t
i
ons for the stated techn
i
cal spec
i
f
i
cat
i
ons
of the product (temperature range, IP grade etc) such as excess
i
vely dusty, hum
i
d, d
i
rty and other
env
i
ronments.
g)
Fa
i
lures caused by leakage of water
i
nto the
i
nternal parts of the turnst
i
le due to appl
i
cat
i
on of
pressur
i
zed water on the product,
h)
Damage and fa
i
lure caused by l
i
ghtn
i
ng, flood, f
i
re, storm, hurr
i
canes, earthquake and s
i
m
i
lar natural
d
i
sasters,
i
)
Acc
i
dents that occur at the locat
i
on where the products are
i
nstalled,
j)
Damages that occur as a result of c
i
rcumstances beyond reasonable control of the manufacturer or the
user (armed confl
i
cts, c
i
v
i
l unrest, blockade, revolut
i
on,
i
nsurrect
i
on, mob
i
l
i
zat
i
on, loot
i
ng etc. )
k)
THE DAMAGE OR FAILURES OCCURRING DUE TO FEEDING OF EXTERNAL DEVICES (CARD READERS,
TERMINALS, INDICATIONS, COMMUNICATION DEVICES, ETC.) FROM THE CONTROL BOARD OR POWER
SUPPLY UNIT INSIDE THE TURNSTILE.