TECHNICAL ASSISTANCE OR SERVICE
If after following the hook-up directions, you experience difficulty, please double check all wire
connections. Should you isolate the problem to the speaker, contact the authorized Polk Audio
dealer where you made your purchase or call Polk Audio’s Customer Service Department at
1-800-377-7655 (calls from US or Canada only) from 9am to 6pm, Eastern Time, Monday through
Friday. You may also contact us via email polkcs@polkaudio.com.
LIMITED FIVE YEAR WARRANTY
Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate
automatically prior to its stated expiration if the original retail purchaser sells or transfers
the Product to any other party.
Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUDSPEAKER(S),
PASSIVE CROSSOVER COMPONENT(S) and ENCLOSURE on this Polk Audio Loudspeaker
Product will be free from defects in material and workmanship for a period of five (5)
years from the date of original retail purchase from a Polk Audio Authorized Dealer.
Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any
AMPLIFIER OR OTHER ELECTRONIC COMPONENT that may be included in this Polk Audio
Loudspeaker Product will be free from defects in material and workmanship for a period
of three (3) years years from the date of original retail purchase from a Polk Audio
Authorized Dealer.
To allow Polk Audio to offer the best possible warranty service, please register your new
product online at: www.polkaudio.com/registration or call Polk customer service 800-377-7655
in the USA and Canada (outside the USA: 410-358-3600) within ten (10) days of the date of
original purchase. Be sure to keep your original purchase receipt.
Defective Products must be shipped, together with proof of purchase, prepaid insured to
the Polk Audio Authorized Dealer from whom you purchased the Product, or to the Factory
at 2550 Britannia Boulevard, Suite A, San Diego, California 92154. Products must be shipped
in the original shipping container or its equivalent; in any case the risk of loss or damage in
transit is to be borne by you. If upon examination at the Factory or Polk Audio Authorized
Dealer it is determined that the unit was defective in materials or workmanship at any time
during this Warranty period, Polk Audio or the Polk Audio Authorized Dealer will, at its
option, repair or replace this Product at no additional charge, except as set forth below.
All replaced parts and Products become the property of Polk Audio. Products replaced
or repaired under this warranty will be returned to you, within a reasonable time,
freight prepaid.
This warranty does not include service or parts to repair damage caused by accident,
disaster, misuse, abuse, negligence, inadequate packing or shipping procedures,
commercial use, voltage inputs in excess of the rated maximum of the unit, cosmetic
appearance of cabinetry not directly attributable to defect in materials or workmanship,
or service, repair, or modification of the Product which has not been authorized or
approved by Polk Audio. This warranty shall terminate if the Serial number on the
Product has been removed, tampered with or defaced.
This warranty is in lieu of all other expressed Warranties. If this Product is defective
in materials or workmanship as warranted above, your sole remedy shall be repair or
replacement as provided above. In no event will Polk Audio, Inc. be liable to you for
any incidental or consequential damages arising out of the use or inability to use the
Product, even if Polk Audio, Inc. or a Polk Audio Authorized Dealer has been advised of
the possibility of such damages, or for any claim by any other party. Some states do not
allow the exclusion or limitation of consequential damages, so the above limitation and
exclusion may not apply to you.
All implied warranties on this Product are limited to the duration of this expressed
Warranty. Some states do not allow limitation on how long an implied Warranty lasts,
so the above limitations may not apply to you. This Warranty gives you specific legal
rights, and you also may have other rights which vary from state to state.
This Warranty applies only to Products purchased in Canada, the United States of
America, its possessions, and U.S. and NATO armed forces exchanges and audio clubs.
The Warranty terms and conditions applicable to Products purchased in other countries
are available from the Polk Audio Authorized Distributors in such countries.
Polk Audio, 5601 Metro Drive, Baltimore, Maryland 21215, USA 800-377-7655, Fax: 410-764-4817, www.polkaudio.com
“Polk Audio,” “The Speaker Specialists,” “ARC Port,” “Casket Basket,” and “Dynamic Balance” are trademarks of Britannia Investment Corporation used under license by Polk Audio Inc.
