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on page 17
on page 17
Poly Trio Audio Meter Not Displaying in System Web
Interface
You can't see the audio meter for paired Poly Trio microphones in the system web interface. However,
you can still see the audio meter in the local interface.
Procedure
»
Reset the system and pair the Poly Trio.
A Portion of the EagleEye Cube USB Camera Name Is
Cut Off
Names created using the Polycom Companion app can be up to 60 characters long, but your system cuts
off the name after 32 characters.
Procedure
»
Use a camera name that isn't longer than 32 characters.
Monitor Loses Signal After Monitor Swap
Swapping a 4K monitor for a 1080p monitor while your system is asleep results in losing the monitor
signal.
Procedure
»
Do one of the following:
▪ Swap the monitor while your system isn’t sleeping.
▪ Restart the system after you lose signal.
Troubleshooting
118