Poly Plantronics Voyager 5200 Office User Manual Download

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Siri

Google Now

Alexa*

Charge port

Call button

Bluetooth button (use when pairing a device)

Siri, Google Now,

Alexa*

Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app

Mute button

Volume buttons

Indicator light

Power button

Near Field Communication

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.

Overview

Headset Overview

Summary of Contents for Plantronics Voyager 5200 Office

Page 1: ...Voyager 5200 Office for desk phone User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ...ice 8 Pair mode 8 Fit and charge 9 Fit 9 Charge 9 Low battery warnings 10 Load software 11 The Basics 12 Power on your headset 12 Adjust volume 12 Make answer end calls 12 Use sensors 13 More Features 14 Play or pause audio 14 Voice assistant smartphone feature 14 Enable and use Amazon Alexa smartphone feature 14 Enable Tile 14 Troubleshooting 15 Headset 15 Desk phone 16 Support 17 2 ...

Page 3: ...xa Virtual Personal Assistant VPA button Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication Be safe Please read the safety guide for important safety charging battery and regulatory information before using your new headset Overview Headset Overview 3 ...

Page 4: ...k phone speaking volume 5 Power jack 11 Desk phone configuration switch 6 Handset lifter jack 1 Electronic hookswitch cable EHS cable Electronically and automatically answers ends a desk phone call Enables remote call control with your headset 2 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Base overview Accessories 4 ...

Page 5: ...lephone interface cable into the dedicated headset port on the desk phone Adjust the configuration switch on the bottom of the base to default A which works for most phones Use configuration D for Cisco phones NOTE Use this setup if you are not using the HL10 lifter or EHS cable In this configuration press both the headset button on your desk phone and the call control button on the headset to ans...

Page 6: ...the bottom of the base to default A which works for most phones Use configuration D for Cisco phones NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does not have a dedicated headset port In this configuration manually remove the handset on your desk phone and press the call control button on the headset to answer or end calls C Desk phone EHS cable sold s...

Page 7: ...on D for Cisco phones The minimum recommended separation between your desk phone and the base is 6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems NOTE Headset cradle may vary but function is the same Position Your Base 7 ...

Page 8: ... this includes the base 1 To put your headset in pair mode press the Call button until you hear pairing and the headset LEDs flash blue and red 2 Activate Bluetooth on your phone and set it to search for new devices iPhone Settings Bluetooth On Android Settings Bluetooth On Scan for devices NOTE Menus may vary by device 3 Select PLT V5200 Series If necessary enter four zeros 0000 for the passcode ...

Page 9: ...tip into slot push rotate to the right and lock into place To wear the headset on your other ear rotate the boom upwards then twist it around so the eartip is on the other side before lowering the mic boom 3 2 1 Before first use charge your headset for a minimum of 20 minutes by placing it in the cradle The base display s battery icon turns solid blue when charging and turns off when charge is com...

Page 10: ...Battery Level Voice Prompt 30 minutes of talk time remaining Battery Low repeats every 15 minutes 10 minutes of talk time remaining Recharge Headset every 5 minutes Low battery warnings 10 ...

Page 11: ...ac by visiting plantronics com software Download Plantronics Hub for iOS Android by visiting plantronics com software the App Store or Google Play Plantronics Hub iOS and Android Windows and Mac Call control for softphones available for some softphones X Change headset language X X Update firmware X X Turn features on off X X View user guide X X Battery meter X X Find MyHeadset X Use Amazon Alexa ...

Page 12: ...or manually remove the handset if you don t have an HL10 lifter or EHS cable TIP If you do not hear a dial tone turn over the base and adjust the switch A G A works for the majority of desk phones D works for Cisco phones 2 Dial from your desk phone End take a call To answer or end a call tap the headset Call button NOTE If you don t have an HL10 lifter or EHS cable press your phone s Headset butt...

Page 13: ...t sensors A talk time voice alert means sensors are working A tone or lack of voice prompts means sensors need to be reset To reset the sensors power on the headset connect the headset to a USB cable and plug the cable into your computer s USB port or an AC wall adapter not included Then place the headset on a flat non metallic surface for more than 10 seconds If you don t have your charging cable...

Page 14: ...headset firmware is up to date D From Plantronics Hub main menu choose Apps Amazon Alexa Enable E Launch the Amazon Alexa app and follow the instructions to set up your headset 2 Use Alexa A To use Alexa tap the Mute button when not on a call and ask a question You hear a tone when Alexa is activated With the Tile app enabled on your mobile device you can ring your lost headset or locate it on a m...

Page 15: ... necessary Adjust the headset s listening volume See Adjust volume If the volume is still too low adjust the desk phone listening volume on the base See Adjust volume I hear static Make sure there is at least 12 inches between your base and your computer and 6 inches between your base and your telephone If adjusting the distance doesn t help your headset is going out of range move closer to the ba...

Page 16: ... the headset Adjust the configuration switch A F on the bottom of the base until a dial tone is heard The default A works for most phones ATTENTION Use configuration D for Cisco phones Cisco phones connected with EHS cable use configuration A Make sure your desk phone is connected correctly to your base See Desk phone setup details If your base is connected to your desk phone s dedicated headset p...

Page 17: ... 171 2132 LR Hoofddorp Netherlands 2019 Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners 215649 06 11 19 17 ...

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