During a call, I get interference and
drops in sound.
Your headset is configured for optimal performance during
conference calls. Stereo telephony is on by default. To increase
Bluetooth density, change the setting from stereo telephony to
mono telephony by holding the Mute button for four seconds while
not on a call, until you hear "Wideband stereo off." You can also
change the setting in Plantronics Hub for Windows/Mac by going
to
Settings
>
Wireless
>
Extended Range Mode
.
Music is not coming through my
headset.
To configure your USB adapter to play music, see
Configure USB
adapter
.
On my Mac, if I'm listening to
streaming audio and take off the
headset, iTunes starts playing when
I put the headset back on.
This is a known issue. Turn off play/pause setting in the sensors
tab of Plantronics Hub for Windows/Mac.
When I play music and a call comes
in, the music is too loud or doesn't
pause.
To configure your USB adapter to play music, see
Configure USB
adapter
.
The headset talk time is not
accurate.
Charge the headset fully to reset the accuracy of the talk time
prompts.
I hear an echo when not on a call.
Check and see if OpenMic is on by pressing the red mute button on
the boom when you are not on a call. Our exclusive OpenMic
feature lets you control the level of ambient noise you hear.
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