Poly Voyager 4200 UC Series User Manual Download

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Plantronics Hub is an invaluable headset tool.

NOTE

Some softphones require the installation of Plantronics Hub for Windows and Mac to

enable headset control (answer/end and mute) functionality.

• Download Plantronics Hub for Windows/Mac by visiting

poly.com/software

• Download Plantronics Hub for iOS/Android by visiting

poly.com/software

, the App

Store or Google Play.

Plantronics Hub

iOS and Android

Windows and Mac

Call control for softphones

available for some

softphones

Change headset language

Update firmware

Turn features on/off

View user guide

Battery meter

Find MyHeadset

Use Amazon Alexa (requires

app)

Enable Tile (requires app)

Load software

Summary of Contents for Voyager 4200 UC Series

Page 1: ...Voyager 4200 UC Series User Guide ...

Page 2: ...adset battery status 7 Load software 9 The Basics 10 Power on off 10 Adjust the volume 10 Make Take End Calls 10 Interact with Microsoft softphone 11 Play or pause audio 11 Track selection 11 Fast forward rewind 11 Voice assistant 11 Enable and use Amazon Alexa smartphone feature 11 More Features 12 Select language 12 Enable Tile 12 DeepSleep Mode 12 Online indicator 12 Corded mode audio over USB ...

Page 3: ...d Siri Google Assistant Smartphone feature Default voice assistant Play pause Next track Previous track NOTE Functionality varies by application May not function with web based apps Be safe Please read the safety guide for important safety charging battery and regulatory information before using your new headset NOTE The charge stand plugs into a computer or wall charger s USB port Overview Headse...

Page 4: ...ed and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notiﬁcation NOTE Requires Microsoft Teams desktop a...

Page 5: ...ayback tab Select Plantronics BT600 set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To conﬁgure the Bluetooth USB adapter go to Apple menu System Preferences Sound On both the Input and Output tabs select Plantronics BT600 1 To put your headset in pair mode slid...

Page 6: ...top or computer and wait for your computer to recognize it 2 Put your headset in pair mode 3 Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue NOTE Adapter design may vary Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED ...

Page 7: ...e LEDs turn off once charging is complete NOTE The micro USB cable and charge stand sold separately plug into a computer or wall charger s USB port R Micro USB cable Charge stand sold separately There are 3 ways to check the headset battery status Choose Plantronics Hub for iOS Android check the home screen Plantronics Hub for Windows Mac click on the Plantronics Hub headset icon in the system tra...

Page 8: ...et LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical TIP To reset the accuracy of the talk time alert deplete the headset battery then charge fully 8 ...

Page 9: ...visiting poly com software Download Plantronics Hub for iOS Android by visiting poly com software the App Store or Google Play Plantronics Hub iOS and Android Windows and Mac Call control for softphones available for some softphones X Change headset language X X Update firmware X X Turn features on off X X View user guide X X Battery meter X X Find MyHeadset X Use Amazon Alexa requires app X Enabl...

Page 10: ...ton for 2 seconds Press the Call button to resume a held call Switch between calls flash To switch between calls press the headset Call button for 2 seconds Call back last call smartphone To dial your last number you dialed double tap the Call button Answer calls from a second device It s easy to answer calls from two devices including softphone When on a call you hear a ringtone notification of t...

Page 11: ...for 2 seconds to activate your phone s default voice assistant Wait for the phone prompt to activate voice dialing search and other smartphone voice controls With Alexa enabled on your headset you can ask for directions call friends access Alexa Skills and more NOTE Amazon Alexa isn t available in all languages and countries 1 Enable Alexa A Pair the headset to your mobile device B Update your Pla...

Page 12: ...ile app and follow the instructions to connect your headset If you leave your headphones powered on but out of range of your paired phone or USB adapter for more than 7 days your headset conserves its battery power by entering into DeepSleep mode Once back in range with your phone or USB adapter press the Call control button to exit DeepSleep mode Your headset LEDs flash red to inform others that ...

Page 13: ...om other devices such as phones tablets and computers Do not start a second update from a second device Do not stream media on your smartphone Do not answer or place a call NOTE Smartphone If you receive a lot of calls emails or texts try turning on the Do Not Disturb feature in your smartphone s settings while you update If you have several failed attempts at an over the air firmware update or if...

Page 14: ...on in Plantronics Hub for Windows Mac Softphones Software Settings Target Softphone Ensure the softphone you are using is supported by viewing poly com compatibility guide How do I interact with Microsoft Teams or Skype for Business For Microsoft Teams tap the Call button to interact For Skype for Business press and hold the Call button for 2 seconds to interact Set your target phone by going to P...

Page 15: ...xa requires one time setup in Plantronics Hub for iOS Android for iOS Android See Enable and use Amazon Alexa The headset talk time is not accurate Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts 15 ...

Page 16: ...dorp Netherlands 2021 Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc 212340 06 07 21 ...

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