Poly Voyager 4300 UC Series User Manual Download

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Siri

Google Assistant

:02

LEDs/Online indicator

Volume up

Call button/Press to interact with Microsoft Teams (app required)

Siri

, Google

Assistant

™

Smartphone feature: Default voice assistant

Play/pause**

Next track**

Previous track**

Volume down

Charge port

Power

Bluetooth

pairing

Mute/unmute

NOTE

**Functionality varies by application. May not function with web-based apps.

Please read the safety guide for important safety, charging, battery and regulatory
information before using your new headset.

Your high-ﬁdelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it
into your computer to connect to computer audio.

Headset overview

Be safe

USB Bluetooth adapter

Summary of Contents for Voyager 4300 UC Series

Page 1: ...Voyager 4300 UC Series Bluetooth headset User guide ...

Page 2: ...e 7 Wear on the right or left 7 Charge 7 Check headset battery status 7 Load software 9 Update your Poly device 9 The basics 10 Power on off 10 Adjust the volume 10 Make Take End Calls 10 Launch Microsoft Teams Teams model only 11 Play or pause audio 11 Voice assistant 11 More Features 12 Select language 12 DeepSleep Mode 12 Online indicator 12 Corded mode audio over USB 12 Troubleshooting 13 What...

Page 3: ...e down Charge port Power Bluetooth pairing Mute unmute NOTE Functionality varies by application May not function with web based apps Please read the safety guide for important safety charging battery and regulatory information before using your new headset Your high ﬁdelity Bluetooth USB adapter comes pre paired to your Poly device Plug it into your computer to connect to computer audio Headset ov...

Page 4: ...ng media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notiﬁcation NOTE Requires Microsoft Teams desktop application NOTE The charge stand plugs into a computer or wall charger s USB port Charge stand select models only 4 ...

Page 5: ...oth USB adapter Windows 1 To conﬁgure your Bluetooth USB adapter to play music go to Start menu Control Panel Sound Playback tab Select Poly BT700 set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To conﬁgure the Bluetooth USB adapter go to Apple menu System Prefe...

Page 6: ... you will need to pair the adapter to your headset 1 Insert the high fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it 2 Put your headset in pair mode 3 Put your Bluetooth USB adapter into pair mode by selecting Pair in Poly Lens App Your adapter flashes red and blue Pairing is successful when you hear pairing successful and PC connected and the...

Page 7: ...urn off once charging is complete NOTE The USB cable and charge stand select models only plug into a computer or wall charger s USB port USB cable Charge stand select models only Headset LEDs What they mean Off Charging complete Battery high Battery medium Battery low Battery critical Check your headset battery status View status in Poly Lens Desktop App With headset inactive slide and release the...

Page 8: ...et LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical TIP To reset the accuracy of the talk time alert deplete the headset battery then charge fully 8 ...

Page 9: ...updates are also available in Plantronics Hub App Keep your firmware and software up to date to improve performance and add new features to your Poly device Update your device using your computer with Poly Lens Desktop App Download at poly com lens While updating Do not use your Poly device until the update is complete Do not start a second update from a second device Do not stream media Do not an...

Page 10: ...seconds Press the Call button to resume a held call Switch between calls flash To switch between calls press the headset Call button for 2 seconds Call back last call smartphone To dial your last number you dialed double tap the Call button Answer calls from a second device It s easy to answer calls from two devices including softphone When on a call you hear a ringtone notification of the incomin...

Page 11: ...pps Track selection Double tap the Call button to skip to the next track or triple tap the Call button to play the previous track NOTE Functionality varies by application May not function with web based apps Fast forward rewind Double tap and hold the Call button to fast forward Triple tap and hold the Call button to rewind NOTE Functionality varies by application May not function with web based a...

Page 12: ...uminates red to inform others that you are on a call Manage settings in Poly Lens App If your audio is cutting out during softphone calls you may be experiencing Bluetooth density problems Improve audio performance by using density friendly corded mode 1 Disconnect your Bluetooth USB adapter from your computer 2 Connect your headset directly to your computer with the provided 1 5 m USB cable 3 Pow...

Page 13: ... hear me During a call I can t hear anybody Music is not coming through my headset When I play music and a call comes in the music is too loud or doesn t pause Check the following To conﬁgure the headset sound on your computer see Conﬁgure USB adapter Ensure that only one softphone application is opened at a time For best performance ensure your headset ﬁrmware is up to date See Update your Poly d...

Page 14: ...se my headset as a USB corded headset with my computer Your headset can be used in corded mode See Corded mode audio over USB Can I use my headset while charging it Your headset charges while in corded mode See Corded mode audio over USB The headset talk time is not accurate Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts I don t have enough charge...

Page 15: ...ts may vary by model Stereo or mono headset Bluetooth USB adapter USB A or USB C design varies Charge stand select models only Headset carrying case USB A to USB C cable Quick start guide What s in the box 15 ...

Page 16: ... Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Model ID Headset V4310 V4310 M V4320 V4320 M Adapter BT700 BT700C Charge Stand CB4300 System Poly Voyager 4300 UC Series has a V4310 V4310 M V4320 V4320 M headset a BT700 BT700C adapter...

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