Poly Voyager 5200 UC, User Manual

Page 1: ...Voyager 5200 UC Wireless Headset System User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ...air to mobile device 10 NFC pairing 11 Re Pair the USB adapter 11 The Basics 12 Make Take End Calls 12 Mute 12 Adjust the volume 12 Interact with Microsoft softphone 13 Voice assistant 13 Enable and use Amazon Alexa 13 Play or pause audio 13 Use sensors 13 Advanced features 16 Enable Tile 16 Voice alerts list 16 Adjust voice alert volume 16 Load software 17 Firmware Update 18 Headset recovery 18 T...

Page 3: ...ndicator light Power button Near Field Communication To pair your headset and USB adapter again if it loses connection put your headset and USB adapter into pair mode for the USB adapter press the Bluetooth pairing button for 4 seconds until the lights flash red and blue NOTE Adapter design may vary Standard LEDs USB LEDs What they mean Flashing red and blue Pairing Solid blue Headset connected Fl...

Page 4: ...edia from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE Requires Microsoft Teams application 4 ...

Page 5: ...up the charge case plug it into a power source for a minimum of 1 minute The LEDs flash when charging Charge the case for 90 minutes before docking your headset Once the case is fully charged it can recharge your headset twice while on the go before needing connection to a charge cable providing up to 14 hours of talk time Charge case overview Charge case to PC or USB wall charger 5 ...

Page 6: ...t be powered on to charge via USB 2 0 or higher Or you can use the charge case NOTE Always charge at near room temperatures never charge battery at temperatures below 0 C 32 F or above 40 C 104 F There are multiple ways to check the battery level of the headset Listen to voice prompts on the headset by pressing the Call button Check the LED indicators on the headset or charging case Use the Plantr...

Page 7: ...Battery high Battery medium Battery low Battery critical Battery Level Voice Prompt 30 minutes of talk time remaining Battery Low repeats every 15 minutes 10 minutes of talk time remaining Recharge Headset every 5 minutes Low battery warnings 7 ...

Page 8: ...ter manufacturing to save power and protect the battery To wake up the charge case plug it into a power source for a minimum of 1 minute The LEDs flash when charging Check the charge case battery status by pressing the button on the side Battery status LEDs for charge case Battery high Battery medium Battery low Battery critical Recharge case headset Use charge case 8 ...

Page 9: ...ard your mouth 3 Mic boom moves up and down for a better fit 2 3 1 Change the eartip for a better fit 1 Push in eartip and rotate to the left to unlock it 1 2 2 2 Align new eartip into slot push rotate to the right and lock into place To wear the headset on your other ear rotate the boom upwards then twist it around so the eartip is on the other side before lowering the mic boom 3 2 1 Fit 9 ...

Page 10: ...ault Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To configure the Bluetooth USB adapter go to Apple menu System Preferences Sound On both the Input and Output tabs select Plantronics BT600 1 To put your headset in pair mode press and hold the Call button until you hear pairing and...

Page 11: ...NFC tag on phone as shown until NFC pairing completes If necessary accept the connection 1 Insert the USB Bluetooth adapter into your laptop or computer and wait for your computer to recognize it 2 Put your USB Bluetooth adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until the USB Bluetooth adapter flashes red and blue Put your headset in pair mode 3 ...

Page 12: ...et you will hear the name of a contact calling so you can decide whether to answer or ignore the call without having to check the phone screen An incoming caller name is announced if your phone supports Phone Book Access Profile PBAP if you granted access to your contacts during pairing process for many mobile phones this is preset out of the box and may not be necessary if the caller is stored in...

Page 13: ...vate voice dialing search and other smartphone voice controls With Alexa enabled on your headset you can ask for directions call friends access Alexa Skills and more NOTE Amazon Alexa isn t available in all languages and countries 1 Enable Alexa A Connect the headset to your mobile device B Update your Plantronics Hub mobile app software if necessary C Launch Plantronics Hub app and ensure that yo...

Page 14: ...ting on your headset will Answer an incoming call Transfer an active call from your phone Resume streaming audio Taking off your headset will Transfer an active call to your phone Pause streaming audio 14 ...

Page 15: ... place the headset on a flat non metallic surface for more than 10 seconds If you don t have your charging cable available you can also reset your sensors by first turning off the headset then pressing and holding the Call and Mute buttons simultaneously until the LED turns off Then put on your headset and turn it on Disable sensors You can disable your headset smart sensors through Plantronics Hu...

Page 16: ...ronics Hub to customize some of these alerts Download Plantronics Hub at poly com software Answering call Battery low Redialing last outgoing call Incoming call Mute on off muted No phone is connected Pairing Pairing incomplete restart headset Pairing successful Power on off Phone X connected disconnected Recharge headset Smart sensors on off Talk time X hours Volume maximum minimum Toggle the vol...

Page 17: ...visiting poly com software Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for iOS and Android respectively poly com software Plantronics Hub iOS and Android Windows and Mac Call control for softphones X Change headset language X X Update firmware X X Turn features on off X X View user guide X X Battery meter X X Load sof...

Page 18: ...date Do not answer or place a call during the update NOTE If you receive a lot of calls emails or texts that interrupt your update try turning on the Do Not Disturb feature in your phone s setting while you update If you are performing an update using Plantronics Hub for Windows from your computer using your wireless USB Bluetooth adapter Remove your headset from your ear Do not use your headset o...

Page 19: ...dset will not report 7 hours of talk time after it is fully charged Ensure headset is paired and connected to your phone Disable HD Voice Wideband Audio which uses more power Completely discharge your headset s battery then give it a full charge Some phones have less efficient Bluetooth connections and thus will not allow for an optimal talk time of 7 hours The talk time remaining estimate is part...

Page 20: ... doesn t go to Teams notifications will not launch Cortana 20 ...

Page 21: ...Headset Charge case USB Bluetooth adapter Micro USB cable Eartips S M L What s in the box 21 ...

Page 22: ...Sold separately at poly com accessories Vehicle power charger Eartips with foam covers Wall charger Accessories 22 ...

Page 23: ...ng process Operating distance range 98 feet 30 meters Bluetooth profiles Advanced Audio Distribution Profile A2DP Phone Book Access Profile PBAP Audio Video Remote Control Profile AVRCP Wideband Hands free HFP Profile 1 6 and Headset HSP Profile 1 2 Mulltipoint technology Connect two Bluetooth devices and answer calls or stream media from either device Battery type Rechargeable non replaceable lit...

Page 24: ...stered in the US and other countries and OpenMic and PLT are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license Google Play and the Google Play logo are trademarks of Google Inc The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries All other trademarks are th...