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When you configure another softphone, the Call

button:

• doesn't interact with Teams

• doesn't go to Teams notifications

• will not launch Cortana

15

Summary of Contents for Voyager 6200 UC

Page 1: ...Voyager 6200 UC Bluetooth headset User Guide ...

Page 2: ...date your Poly device 8 Charge 9 Check headset battery status 9 Fit 10 Replace eartips 10 The Basics 11 Power on off 11 Adjust the volume 11 Play or pause audio 11 Track selection 11 Fast forward rewind 11 ANC 11 Voice assistant 11 Make Take End Calls 11 More Features 13 Interact with Microsoft softphone 13 Online indicator 13 Recalibrate headset sound 13 Troubleshooting 14 Support 16 2 ...

Page 3: ...Call button Press to interact with Microsoft Teams app required Siri Google Assistant Default voice assistant smartphone feature NOTE Functionality varies by application May not function with web based apps Please read the safety guide for important safety charging battery and regulatory information before using your new headset Headset overview Be safe 3 ...

Page 4: ...ey mean Flashing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE Requires Microso...

Page 5: ...th USB adapter Windows 1 To configure your Bluetooth USB adapter to play music go to Start menu Control Panel Sound Playback tab Select Poly BT700 or Plantronics BT600 set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To configure the Bluetooth USB adapter go to App...

Page 6: ...B A 1 Insert the high fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it 2 Put your Poly audio device in pair mode 3 Launch Poly Lens Desktop App and navigate to Poly BT700 4 Put your Bluetooth USB adapter into pair mode by selecting Pair new device on the adapter s main page or overflow menu Your adapter flashes red and blue Pairing is successfu...

Page 7: ...NOTE Adapter design varies by USB connection Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid 7 ...

Page 8: ...ub App Keep your firmware and software up to date to improve performance and add new features to your Poly device Update your device using your computer with Poly Lens Desktop App Download at poly com lens While updating Do not use your Poly device until the update is complete Disconnect your Poly device from paired devices such as phones tablets and computers Do not start a second update from a s...

Page 9: ...Check your headset battery status View status in Poly Lens Desktop App With headset inactive slide and release the Power switch away from the off position Listen to the voice alert or observe the headset LEDs Headset LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical TIP To reset the accuracy of the talk time alert deplete the headset battery...

Page 10: ...ize eartip in each ear R L Changing the eartips and locking them in place is easy Left and right are indicated on the earbud and on the eartip 1 To put the eartip on the earbud hold the eartip loop place it over the earbud and pull the eartip up and over the small tab on back of earbud to click it in place 2 Ensure that you can t see the tab and the eartip is locked in place Fit Replace eartips 10...

Page 11: ... Functionality varies by application May not function with web based apps Active Noise Canceling ANC reduces external noise and enhances your music and sound quality Slide the switch to activate ANC Siri Google Assistant Cortana Press and hold the Call button for 2 seconds to activate your phone s default voice assistant Wait for the phone prompt to activate voice dialing search and other smartpho...

Page 12: ...s not work between mobile and softphone calls Call back last call Double tap the Call button Answer calls from a second device It s easy to answer calls from two devices including softphone When on a call you hear a ringtone notification of the incoming call from the second paired device To answer a second call from the other device first tap the Call button to end the current call and tap the Cal...

Page 13: ...p application required Your headset LED illuminates red to inform others that you are on a call Manage settings in Poly Lens App Recalibrate your headset sound if your voice sounds muffled on a call or if callers hear your background noise 1 Power off your headset for 10 seconds 2 Power on headset in a quiet environment More Features Interact with Microsoft softphone Online indicator Recalibrate h...

Page 14: ...r headset is up to date See Update your Poly device While on a call or playing media I get interference and drops in sound Ensure that you connect to computer audio with your high fidelity Bluetooth USB adapter for optimal sound and functionality For best audio reception keep your paired mobile phone on the right side of your body While on a call others have trouble hearing me My voice sounds muffle...

Page 15: ...When you configure another softphone the Call button doesn t interact with Teams doesn t go to Teams notifications will not launch Cortana 15 ...

Page 16: ...antronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID Headset B6200 adapter BT600 BT600C BT700 BT700C 210803 06 07 21 16 ...

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