Poly Voyager Focus UC, User Manual

Page 1: ...Voyager Focus UC Bluetooth stereo headset User Guide ...

Page 2: ...eft 9 Charge your headset 9 Check headset battery status 9 Load software 10 Update your Poly device 10 The basics 11 Make Take End Calls 12 Mute unmute 12 OpenMic 12 Volume 12 Play or pause music 12 Track selection 12 Use sensors 12 ANC 13 Interact with Microsoft softphone 13 More Features 14 DeepSleep Mode 14 Answer calls from a second device 14 Change language 14 What s in the box 15 Accessories...

Page 3: ...ive call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button Press to interact with Microsoft Teams app required Power button Bluetooth pair button NOTE Functionality varies by application Does not function with web based apps Overview Headset 3 ...

Page 4: ...g button when the headset is idle Headset LEDs What they mean 4 5 blue flashes Battery high 2 3 blue flashes Battery medium 1 red flash Battery low 3 red flashes Battery critical Recharge headset NOTE Contents may vary by product NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger It is only necessary to plug the charge stand into a computer to upda...

Page 5: ...ey mean Flashing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE Requires Microso...

Page 6: ...es ready to take calls If you want to listen to music you will need to configure your Bluetooth USB adapter Windows 1 To configure your Bluetooth USB adapter to play music go to Start menu Control Panel Sound Playback tab Select Poly BT700 or Plantronics BT600 set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communication...

Page 7: ...t for your computer to recognize it 2 Put your Poly audio device in pair mode 3 Launch Poly Lens Desktop App and navigate to Poly BT700 4 Put your Bluetooth USB adapter into pair mode by selecting Pair new device on the adapter s main page or overflow menu Your adapter flashes red and blue Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is ...

Page 8: ...NOTE Adapter design varies by USB connection Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid 8 ...

Page 9: ... is complete NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger It is only necessary to plug into a computer to update firmware Charge stand Micro USB cable Headset LEDs Battery status 4 5 blue blinks Battery high 2 3 blue blinks Battery medium 1 red blink Battery low flashing red Battery critical Recharge headset There are several ways to check yo...

Page 10: ... to your Poly device 1 Download Poly Lens Desktop App at poly com software 2 To update your headset dock your headset in the charge stand and plug it directly into your computer 3 Open Poly Lens Desktop App on your computer and select your device name and then select the update button if available While updating Do not use your Poly device until the update is complete Disconnect your Poly device f...

Page 11: ...e cancelling Charge port Active call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button Power button Bluetooth pair button NOTE Functionality varies by application Does not function with web based apps The basics 11 ...

Page 12: ...tton or Back button to control the track selection NOTE Functionality varies by application Does not function with web based apps Smart sensors respond when you put on or take off your headphones With active sensors putting on the headset will taking off the headset will Call answer the call mute the headset Music media resume music media if playing previous to taking off pause music media if play...

Page 13: ...tive Noise Canceling ANC reduces external noise and enhances your music and sound quality Your headset ships with ANC on To turn ANC off slide the switch away from ANC For Microsoft Teams tap the headset s Call button to interact Teams desktop application required For Skype for Business press and hold the headset s Call button for 2 seconds to interact Skype for Business desktop application requir...

Page 14: ...er a second call from the other device first tap the Call button to end the current call and tap the Call button again to answer the new call If you choose to not answer the second call it will go to voicemail You can change the voice prompts language of your headset for example mute on 1 Load Poly Lens App on your computer Download poly com lens 2 Dock your headset in the charge stand and plug it...

Page 15: ...roduct Bluetooth headset Optional charge stand Bluetooth USB Adapter USB A or USB C available design varies Carrying case Micro USB cable Sold separately at poly com accessories Wall charger What s in the box Accessories 15 ...

Page 16: ...App Software Settings Softphone Target Softphone When you configure another softphone the Call button doesn t interact with Teams doesn t go to Teams notifications will not launch Cortana The headset sensors are not working as expected A call is not automatically answered when I put on my headset Mute unmute is not working when I take on off my headset during a cal During a call mute unexpectedly tu...

Page 17: ...adapter to play music see Configure USB adapter On my Mac if I m listening to streaming audio and take off the headset iTunes starts playing when I put the headset back on This is a known issue Turn off play pause setting in the sensors tab of Plantronics Hub for Windows Mac or Poly Lens App When I play music and a call comes in the music is too loud or doesn t pause To configure your USB adapter to...

Page 18: ...herlands 2021 Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID B825 B825 USB C 205084 06 07 21 18 ...