Polycom 1725-31402-001, User Manual

Page 1: ...Copyright 2011 Polycom Inc All rights reserved Release Notes Polycom UC Software SoundPoint IP SoundStation IP and VVX Version 3 3 2 18 September 2011 Part Number 3804 11530 332 ...

Page 2: ... Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of...

Page 3: ...ions 19 2 3 VERSION 3 3 1 19 2 3 1 Added or Changed Features 19 2 3 2 Removed Features 20 2 3 3 Corrections 20 2 3 4 Configuration Parameter Changes 23 2 4 VERSION 3 3 0 25 2 4 1 Added or Changed Features 25 2 4 2 Removed Features 28 2 4 3 Corrections 28 2 4 4 Configuration File Parameter Changes 39 2 5 VERSION 3 2 5 40 2 5 1 Added or Changed Features 40 2 5 2 Removed Features 40 2 5 3 Corrections...

Page 4: ... Changes 69 2 13 VERSION 3 1 6 76 2 13 1 Added or Changed Features 76 2 13 2 Removed Features 76 2 13 3 Corrections 76 2 13 4 Configuration File Parameter Changes 76 2 14 VERSION 3 1 5 LIMITED DISTRIBUTION 76 2 14 1 Added or Changed Features 76 2 14 2 Removed Features 76 2 14 3 Corrections 76 2 14 4 Configuration File Parameter Changes 76 2 15 VERSION 3 1 4 77 2 15 1 Added or Changed Features 77 2...

Page 5: ...4 Configuration File Parameter Changes 92 2 23 VERSION 3 1 0 C 92 2 23 1 Added or Changed Features 92 2 23 2 Removed Features 92 2 23 3 Corrections 92 2 23 4 Configuration File Parameter Changes 93 2 24 VERSION 3 1 0 B 93 2 24 1 Added or Changed Features 93 2 24 2 Removed Features 93 2 24 3 Corrections 93 2 24 4 Configuration File Parameter Changes 93 2 25 VERSION 3 1 0 LIMITED DISTRIBUTION BUILD ...

Page 6: ...moved Features 114 2 32 3 Corrections 114 2 32 4 Configuration File Parameter Changes 114 2 33 VERSION 3 0 0 114 2 33 1 Added or Changed Features 114 2 33 2 Removed Features 116 2 33 3 Corrections 116 2 33 4 Configuration File Parameter Changes 119 2 34 VERSION 2 2 2 119 2 34 1 Added or Changed Features 119 2 34 2 Removed Features 120 2 34 3 Corrections 120 2 34 4 Configuration File Parameter Chan...

Page 7: ... 134 2 39 VERSION 2 1 1 134 2 39 1 Added or Changed Features 134 2 39 2 Removed Features 134 2 39 3 Corrections 134 2 39 4 Configuration File Parameter Changes 136 2 40 VERSION 2 1 0 137 2 40 1 Added or Changed Features 137 2 40 2 Removed Features 138 2 40 3 Corrections 138 2 40 4 Configuration File Parameter Changes 141 3 OUTSTANDING ISSUES 142 4 REFERENCE DOCUMENTS 146 ...

Page 8: ......

Page 9: ...R SIP SOFTWARE OR BOOTROM SOFTWARE 3 Upgrading VVX 1500 products to release SIP 3 2 2 or later require a more complex procedure than is typical This procedure is documented in technical bulletin TB53522 Please consult this document before starting the upgrade 4 This release does not include support for the SoundPoint IP 300 301 430 500 501 600 601 and SoundStation IP 4000 products These products a...

Page 10: ...icense Productivity License Productivity License Yes Call Recording No No No Productivity License Yes Audio only Conference Management No No Productivity License Productivity License Yes 4 way local conference No No Yes Yes No Electronic Hookswitch Yes Yes Yes Yes Yes Enhanced Feature Keys Yes Yes Yes Yes Yes Customizable UI Background No No Yes Yes Yes Local SRTP Conference Yes Yes Yes Yes Yes wi...

Page 11: ...roductivity License Yes Call Recording No No No Conference Management No No Yes 4 way local conference No No No Electronic Hookswitch No No No Enhanced Feature Keys No No No Customizable UI Background No No No Local SRTP Conference Yes Yes Yes Asian Language Yes Yes Yes Configurable Soft Keys Yes Yes Yes XML API Yes Yes Yes Enhanced BLF No No No Warning Field Display Yes Yes Yes H 323 Video No No ...

Page 12: ...dPoint IP 670 4 1 1 or later SoundStation IP 5000 4 2 2 or later SoundStation IP 6000 4 1 1 or later SoundStation IP 7000 4 1 1 or later SoundStation IP 7000 Used with Polycom HDX 4000 6000 7000 8000 9000 video systems running one of the following release 2 6 1 3 3 0 3 0 0 1 3 0 0 2 3 0 1 3 0 2 Release UCS 3 3 1 with BootROM 4 3 0 is recommended VVX 1500 4 2 2 or later NOTE As of 3 2 2 the SIP and...

Page 13: ... 005 sip ld SIP application executables for SoundPoint IP 320 2345 12360 001 sip ld SIP application executables for SoundPoint IP 321 2345 12200 001 sip ld 2345 12200 004 sip ld SIP application executables for SoundPoint IP 330 2345 12365 001 sip ld SIP application executable for SoundPoint IP 331 2345 12375 001 sip ld SIP application executable for SoundPoint IP 335 2345 12450 001 sip ld SIP appl...

Page 14: ...ish United States French France German Germany Italian Italy Japanese Japan for IP 450 550 560 650 670 and IP 5000 6000 7000 only Korean Korea for IP 450 550 560 650 670 and IP 5000 6000 7000 only Norwegian Norway Polish Poland Portuguese Portugal Russian Russia Slovenian Slovenia Spanish Spain Swedish Sweden SoundPointIPWelcome wav Start up welcome sound effect LoudRing wav Loud ringer sound effe...

Page 15: ... set on a per site basis video cfg Configuration parameters Video connectivity video integration cfg Configuration parameters For SoundStation IP7000 HDX Integration SoundPointIP dictionary xml Dictionary files for multilingual support include Chinese China for IP 450 550 560 650 and IP 5000 6000 7000 only Danish Denmark Dutch Netherlands English Canada English United Kingdom English United States...

Page 16: ...y to set NO Answer ringcount to 1 via menu options configuration files 68836 Added support for Sennheiser EHS headset to the phone menus and configuration 70475 Extended the dialplan digitmap String to support up to 100 from 30 segments 2 1 2 Removed Features None 2 1 3 Corrections 27777 SoundStation IP 4000 Phone does not play a local hold reminder tone 34454 If the microbrowser is enabled and it...

Page 17: ...nd transfer from a PSTN line to an internal extension at times there are 3 beeps heard after pressing the Send soft key Cancelling the operations enables the call transfer 60086 SoundPoint IP 650 The phone will not send an Off Hook or On Hook notification when it is set to Auto Answer 60131 SoundStation IP 5000 SoundStation IP 6000 SoundStation IP 7000 Reassignment of the speed dial keys does not ...

Page 18: ... phone s idle display shows a break in the border located at the bottom left corner 62664 VVX1500 Phones drops the domain information providing only the alias from a H 323 call when sending call setup to the gatekeeper 62675 VVX 1500 Calls placed via URL dialing does not show up in the missed calls list instead it shows the IP address of gatekeeper 62687 Disabling local call forward doesn t stop t...

Page 19: ...enu soft key as well as the Menu hard key 65758 An extra space is added on each side of an umlauted character in the microbrowser idle display E g G Ä rtner instead of GÄrtner 65979 The SoundPoint IP phone quick setup menu user name entry is not set to numeric characters as default 66027 When the phone lock feature is enabled trying to dial any number will make the emergency number to dial 66106 W...

Page 20: ...hone continues to play ringback even after the call is timed out 67867 The phone seizes a wrong line after transferring an incoming call to the line when going off hock 67966 VVX1500 When a call is made between two VVX1500 s the answering VVX1500 which comes up after first reboot plays noise pattern on the screen before playing video 68063 Phone reboots when DHCP failover occurs 68195 SoundPoint I...

Page 21: ...een Certain text is truncated 71071 SoundPoint IP 33x The inbound caller ID does not display for a new call during an active call on the phone Observed this in version 3 2 5 and 3 3 1 71328 Modifying the phone username via phone web user interface changes the password from numeric values to four question marks 71947 SoundPoint IP650 When the phone lock feature is enabled outbound calls can be dial...

Page 22: ...aultCbRe start cfgParamType param default 0 help templates device site new type Bool dialplan NUM_REPLACE_1 routing server NUM_RE PLACE_2 transport changed enum transport max 256 min 0 type String Enum dialplan routing server NUM_REPLACE_1 transport changed enum transport max 256 min 0 type String Enum dir H350 dev transport changed default TCP enum dirCorpTrans port max 256 min 0 type String Enum...

Page 23: ...cfgParamType param default 1 help Enable Disab le browser tool bar auto hide feature templates applications type Bool pnet joinOnAutoAnswer added accessType Admin callback DefaultCbNo ne cfgParamType param default 0 help templates video integration type Bool reg NUM_REPLACE_1 outboundProxy failOver only SignalWithRegistered added callback CbReg cfgParamType paramArray defaultAll 1 help numReplace1...

Page 24: ...rt changed enum transport max 128 min 0 type String Enum sec srtp newContextOnResume added callback DefaultCbRe start cfgParamType param default 1 help templates hidden type Bool up simplifiedSipCallInfo added accessType Admin callback DefaultCbNo ne cfgParamType param default 0 help templates new type Bool voIpProt SIP dialog strictVersionValidation added accessType Admin callback CbSipStack cfgP...

Page 25: ...eControl missedCalls added accessType Admin callback DefaultCbRe start cfgParamType param default 0 help templates sip interop type Bool voIpProt server NUM_REPLACE_1 failOver onlySign alWithRegistered added callback CbReg cfgParamType paramArray defaultAll 1 help numReplace1Max Const_NumS ervers templates sip interop type Bool voIpProt server NUM_REPLACE_1 transport changed enum transport max 256...

Page 26: ...Type param default 9 help max 1000 min 1000 templates techsupport type SInt voice gain vol ringer gain adjust added callback DefaultCbRe start cfgParamType param default 9 help max 1000 min 1000 templates new type SInt voice headset rxag adjust IP_335 added callback DefaultCbRe start cfgParamType param default 11 help max 11 min 1000 templates new type SInt ...

Page 27: ... g DND CFWD using a Feature Access Code FAC to set the Feature and a SIP NOTIFY message to inform the phone of the feature state 55061 Added support for the Team Function feature This feature extents the compatibility of statically configured Busy Lamp Field BLF to operate in a system requires the use of two URIs one for call operations and another one to subscribe for notification of dialog event...

Page 28: ...nd 335 Phones now display the full text strings of the Phone Lock feature 62259 Phones now display the Call Forward destination on Idle Display 62775 VVX 1500 The toolbar slide out option is now configurable The associated configuration parameter is mb main toolbar autohide feature 1 feature is enabled default 0 feature is disabled The Autohide enable disable buttons are no longer visible to the u...

Page 29: ...ack tone continues to play for 30 seconds after the phone sends a BYE message 60848 After invoking the Update Configuration menu option the phone does not return to idle screen 60897 The Custom Ringer Types menu uses the file name rather than configured name 61030 VVX 1500 The Buddy Watch presence fails on the phone after it boots initially with voIpProt H323 enable 1 61031 SoundPoint IP 450 550 5...

Page 30: ...mes is limited to 12 The number has been extended to 127 61367 When dialing a number with a sign e g 492101099210 user phone is not added to the To header 61677 VVX 1500 The phone escapes the character as 25 when it is present in the destination of a call 61723 VVX 1500 The phone is missing the first string xml version 1 0 encoding utf 8 in FAST UPDATE request which causes an integrated RMX to rej...

Page 31: ...oot if it receives more REFERs that reg x callsPerLineKey is configured for 2 3 4 Configuration Parameter Changes The following table only lists the changes in Configuration Parameters when compared to UCS 3 3 0 The configuration files their respective parameters and defaults as well as the provisioning methods have been simplified but extensively modified starting from UCS 3 3 0 Before installing...

Page 32: ...reControl activateCodeSequence dnd added reg x serverFeatureControl deActivateCodeSequence cf always added reg x serverFeatureControl deActivateCodeSequence cf busy added reg x serverFeatureControl deActivateCodeSequence cf noanswer added reg x serverFeatureControl deActivateCodeSequence dnd added reg x serverFeatureControl signalingMethod added reg x serverFeatureControl subscribeToUri added sec ...

Page 33: ...es See TB60519 for details THIS CHANGE IS NOT BACKWARD COMPATIBLE to configuration files used with previous software releases 48690 Phone Lock Feature Added the ability for users to lock the phone and restrict its access from unauthorized users Users must enter a PIN in order to access and use the phone Refer to Quick Tip QT 57215 Phone Lock Feature for additional information regarding this featur...

Page 34: ...320 321 330 331 335 Improved the user experience of confirming a Local Directory Search 53021 CMA Added support for NTLM version 2 authentication via XMPP LDAP and HTTP s for use with CMA 53023 VVX 1500 Edit fields have been expanded to display additional content 53231 Added a configuration parameter to control the behavior of terminating a 3 way conference by the conference initiator Options now ...

Page 35: ... used with TLS Authentication 55318 The Advanced LDAP Search screen now supports languages other than English 55334 VVX 1500 Added the ability for the tool bar to hide automatically 55490 The configuration Web interface has been expanded to include parameters associated with security 55508 When a precedence call is offered to the phone it now rings with a corresponding precedence ring tone 55509 W...

Page 36: ...e provisioning server 59307 Added a diagnostic menu option that enables the display of configuration file statistics 60316 Added an option in the user interface that allows the user to invoke the phone to force it to re configure itself based on newly administered configuration file parameter values 60353 Custom ring classes se rt can now be set to a maximum value of 17 60363 Custom ringer chords ...

Page 37: ...ouch screen becomes disabled during keypad diagnostics 48776 VVX 1500 Scrolling in the Ethernet menu may cause the selected highlighted item to be positioned at the bottom of the screen 48840 VVX 1500 Pressing the Slower and Faster soft keys cause the update cursor to advance immediately 49331 VVX 1500 Audio is lost when disabling the hands free mode while on a speakerphone call followed by placin...

Page 38: ... the Forwarding menu are appended with an ellipsis after returning from the selected option 52438 SoundPoint IP 320 321 330 331 335 Typing in a fully filled field does not prevent the cursor from advancing and overwriting existing content 52447 VVX 1500 After placing 21 encrypted calls on hold the phone locks up and reboots at the 22nd multiple encrypted call 52590 SoundStation IP 7000 and HDX Int...

Page 39: ...ls the list of available language options are not sorted correctly 53447 VVX 1500 Initiating a URL based hot dial by pressing the or key causes an invalid character to be inserted in the SIP URL 53679 VVX 1500 The Back soft key is always present in the APP menu screen 53953 VVX 1500 In the LDAP feature the Scroll icons for navigating up and down pages are not displayed when the last contact in the...

Page 40: ...to Active Conference pane 54756 VVX 1500 The phone does not display the dialing screen when an alpha character is configured and entered into the contact field followed by a call to the specified contact 54757 VVX 1500 The Call timer displays an incorrect duration value 54834 VVX 1500 Video Interoperability VVX 1500 connects with audio only when an MGC IVR Video Welcome Slide is used 54876 Inter d...

Page 41: ...nd Conference soft keys are absent upon an 8th active call 55139 SoundPoint IP 320 321 330 331 335 Cannot view the full date when the phone is configured for Norwegian language Norsk no no 55271 Volatile Local Contact Directory The Please Enter a Contact pop up is shown unexpectedly when adding editing contacts 55287 Phone drops the incorrect call if the user selects on the phone UI a held call an...

Page 42: ...an LDAP contact from the on hook state via termination uses the incorrect routing protocol 55907 VVX 1500 Typing a or causes the on screen keyboard to unexpectedly close and discard any edits 55911 SoundPoint IP 320 321 330 331 335 Changing the text entry mode causes the backspace soft key to disappear 55929 SoundPoint IP 320 321 330 331 335 Even though the Navigational Cluster Guide NCG indicates...

Page 43: ...oot menu and Menu Settings Advanced menu do not match 56678 Only 31 characters can be store in a local contact directory entry when it should store up to 32 characters 56708 The SIP URL dialing field only accepts up to 32 characters when it should accept up to a total of 256 56787 Phone plays a short tone while retrieving a parked call using an incorrect contact 56788 SoundPoint IP 320 321 330 331...

Page 44: ...an incoming call during the outgoing hot dialing state 58177 Blind transfer in certain scenarios when two phones receive a PSTN call and two people attempt to blind transfer to an internal extension they will hear a series of beeps after pressing the Send soft key indicating that the transfer was not successful If they cancel the transfer and try again the transfer will complete properly 58197 Aft...

Page 45: ... will not resend a 200 OK message after answering a call without receiving an ACK 58906 Phone does not clear its BLA state table when receiving a NOTIFY message with state full after a SUBSCRIBE message 58907 VVX 1500 The phone fails to send an INVITE SIP packet when the configuration parameter msg mwi 1 callBack voicemail and user presses the Messages key 58908 VVX 1500 With BootROM 4 2 1 0334 th...

Page 46: ...6 Gateways reject an INVITE message when reg 1 csta 1 The INVITE should include the header Accept application sdp application csta xml 60145 SoundPoint IP 650 The phone incorrectly presents 2 BLA call appearances when only 1 should be shown The 2nd call appearance incorrectly indicates a remotely held line when it is not 60264 SoundPoint IP 450 550 560 650 670 When a BLA line is showing the dialin...

Page 47: ...ods have been simplified but extensively modified compared to previous releases Before installing the software it is highly recommended that you first familiarize yourself with the changes outlined in the Administrator s Guide for the Polycom UC Software 3 3 0 and Technical Bulletin 60519 Simplified Configuration Improvements in Polycom UC Software 3 3 0 See Section 0 for details on how to access ...

Page 48: ...60973 Entering a username and password using the Quick Setup Qsetup soft key followed by a request to save does not automatically invoke the phone to reboot the phone in order to the changes to be applied 61248 After configuring a phone with 3 line registrations while the 2nd line is on hold if a user hot dials using the speaker headset termination key the phone inadvertently seizes line 3 to dial...

Page 49: ...int IP 3xx The Resume soft key is not presented when the line key is pressed continuously while the line is in a remote held call state This occurs when the line is configured as callsPerLineKey 1 63099 The phone s monitoring Bridged Line Appearance BLA line configured for one call per line cannot pickup the held call after the call on a BLA line has been put on hold using the Transfer Conference ...

Page 50: ...one performs the following sequence transfer split endcall resume hold 64356 SoundPoint IP 3xx The display showing a remote call appearance never times out when the user presses continuously a BLA line key followed by pressing a down arrow key while there are multiple calls on hold on the remote BLA 64360 The state of the indicator of a BLA line appearance is not properly reported after the phone ...

Page 51: ... SIP failoverOn503Response N A 1 sip added voIpProt SIP outboundProxy failOver onlySi gnalWithRegistered N A null sip added call localConferenceEnabled N A 1 2 6 Version 3 2 4B 2 6 1 Added or Changed Features N A 2 6 2 Removed Features N A 2 6 3 Corrections 66743 Phones may be vulnerable to Denial of Service attacks when used in certain configurations Sending HTTP GET requests with a broken author...

Page 52: ...e Default is chassis 45462 All SoundPoint and SoundStation phones now comply with retry after instructions embedded in SIP Response codes 500 and 503 as part of REGISTER and other requests 50739 SoundStation IP 7000 HDX Integration On a multi leg conference when the End Call soft key or the On Hook hard key is pressed the conference phone will ask the user if the entire call should terminated A ne...

Page 53: ...anges in the display color palette have created contrast problems 54751 SIP Invite Message is not sent when dialing a number containing the period character When a call is placed using a following number with a period e g 12 345 6789 the INVITE message is not sent to 12 345 6789 The phone misinterprets the number as an IP address and attempts a DNS lookup for 12 345 6789 without success 54832 VVX ...

Page 54: ...nt IP 650 2 Expansion Modules On occasion the phone will reboot while monitoring continuous BLF traffic 56488 SoundStation IP 6000 7000 DHCP client asks for duplicate options In packets sent from the client the Parameter Request List option contains two requests for the options Router 3 and Domain Name 15 56641 SoundStation IP 6000 7000 Intermittently ignores the LLDP broadcast from a switch It wi...

Page 55: ...Prot server 2 failOver failBack mode sip added voIpProt server 2 failOver failBack timeout sip added voipPort SIP useCompleteUriForRetrieve 1 sip added voIpProt SIP outboundProxy failOver reRegisterOn sip added voIpProt SIP outboundProxy failOver failRegistrationOn sip added voIpProt SIP outboundProxy failOver failBack mode sip added voIpProt SIP outboundProxy failOver failBack timeout sip added v...

Page 56: ...ce IP_5000 7 3 sip added voice aes hf duplexBalance IP_5000 8 2 sip added voice ns hf IP_5000 enable 1 sip added voice ns hf IP_5000 signalAttn 6 sip added voice ns hf IP_5000 silenceAttn 9 sip added voice rxEq hf IP_5000 preFilter enable 1 sip added voice rxEq hf IP_5000 postFilter enable 0 sip added voice txEq hf IP_5000 preFilter enable 0 sip added voice txEq hf IP_5000 postFilter enable 1 ...

Page 57: ...X 1500 Add support for LLDP protocol 49430 VVX 1500 Add ITU T G 719 vocoder 50125 VVX 1500 Outgoing calls support dual SIP H 323 protocols 51084 VVX 1500 Add support for video fast update request via RTCP RFC 5104 52944 VVX 1500 Add menu support applicable to H 323 usage 53849 Formalize support for DTMF via SIP INFO initially supported in SIP 3 2 0 54025 Increase maximum size of contact directory ...

Page 58: ...t move entry list after pressing page up key in quick search menu 50531 SoundStation IP 7000 Phone will not startup without network connection when using the PIC cable 50624 Inbound call is rejected due to timeout but no 603 is ever sent because TCP stream has already been reset 51141 Remove the small number on the left side of the scrolling status bar 51449 VVX 1500 Out of Dialog Refer based dial...

Page 59: ...piry date of 31 Dec 1969 for license with no expiry date 52770 Message summary SUBSCRIBE is not sent when reg x type shared 52836 Phone allows the user to enter more than maximum allowed 32 characters in hot dial and contact directory operations Introduced in SIP 3 2 0 52860 Split sk should not be available for a Transfer consultation call if the call per line limit is reached 52883 In a particula...

Page 60: ...nd a custom idle display 53975 Phones will not send a SUBSCRIBE message in a certain scenario when using SCA with barge in enabled 54034 VVX 1500 Phone generates loud static when CNG packets are received 54139 Consultative Transfer uses wrong URI on REFER Issue introduced in SIP 3 2 0 54262 SoundPoint IP 320 321 Ethernet status menu displays incorrect information 54631 SoundStation IP7000 HDX Inte...

Page 61: ...P phone1 added reg 3 server H323 1 address phone1 added reg 3 server H323 1 expires phone1 added reg 3 server H323 1 port phone1 added reg 4 protocol H323 phone1 added reg 4 protocol SIP phone1 added reg 4 server H323 1 address phone1 added reg 4 server H323 1 expires phone1 added reg 4 server H323 1 port phone1 added reg 5 protocol H323 phone1 added reg 5 protocol SIP phone1 added reg 5 server H3...

Page 62: ...cryption enabled 1 sip added sec H235 mediaEncryption offer 0 sip added sec H235 mediaEncryption require 0 sip added up callTypePromptPref 1 sip added up enableCallTypePrompt 1 sip changed up idleBrowser enabled 0 sip added up manualProtocolRouting 1 sip added up manualProtocolRouting softKeys 1 sip changed video autoStartVideoTx 1 sip added video callRate 448 sip added video codecPref H261 4 sip ...

Page 63: ...added voIpProt H323 enable 0 sip added voIpProt H323 local port 1720 sip removed voIpProt local port sip added voIpProt server H323 1 address sip added voIpProt server H323 1 expires sip added voIpProt server H323 1 port sip added voIpProt SIP dtmfViaSignaling rfc2976 sip added voIpProt SIP enable 1 sip added voIpProt SIP local port 5060 2 10 Version 3 2 1 B 2 10 1 Added or Changed Features 48947 ...

Page 64: ...r s Guide for SIP 3 2 2 for details sip added ind anim IP_335 44 frame 2 bitmap PlumHd See Administrator s Guide for SIP 3 2 2 for details sip added ind anim IP_335 44 frame 2 duration 1300 See Administrator s Guide for SIP 3 2 2 for details 2 11 Version 3 2 1 2 11 1 Added or Changed Features None 2 11 2 Removed Features None 2 11 3 Corrections 53322 Setting voIpProt local port to a non standard p...

Page 65: ...30855 SoundStation IP 7000 Create a SoundStation IP 7000 Setup Guide 41579 Meet requirements of ETSI TS 102 027 2 v4 1 1 RFC 3261 compliance test for Anatel Brazil 43141 Add support for Statically Configured BLF and Call park and retrieve enhancements 43142 Add support for single button Blind Transfer and Retrieve of a call designated as an automata in the Dialog used for Statically Configured BLF...

Page 66: ...der as per RFC 3911 48004 Add support for BLF call pick up using Dialog info within an INVITE with Replaces header 48055 Enhanced BLF Improve user experience when an incoming call occurs whilst the user is viewing BLF monitored line call details 48109 Include fmtp attribute specifying Mode 30 in the SDP when 13 33 kbps iLBC is used 48136 Remove platform specific TFTP code and instead use tftp supp...

Page 67: ...llow for SDP offer or answer in provisional reliable response and PRACK request and response 49839 RTP Rx must detect and correct for G 722 G 722 1 G 722 1C and G 719 RTP timestamp increments based on different sample rates 50769 SoundStation IP 7000 HDX Integration Add support for Hook Flash during POTS calls 50927 Add Equifax Secure eBusiness CA 1 to the trusted CA list 51419 RFC2543 hold not wo...

Page 68: ...ct when using keypad to navigate 40679 SoundStation IP 6000 Changing the status on MyStatus menu does not change the OC client status when roaming_buddies reg 1 40892 SoundStation IP 7000 There is no Time Date displayed as first phone call established 41939 Call Recording User is not able to play the wav file when it has a call on hold and also in remote busy state Junk characters appear in audio ...

Page 69: ... Call Forward on Busy 44892 SoundStation IP 6000 7000 SCA Barge In Phone barges in to the wrong call in a certain scenario 44962 Phone displays 3 way animation icon in held screen when conference legs on hold 45143 Centralized Conference When max conference size is reached phone displays local conference UI 45327 Establish a call between two phones configured as shared lines press down arrow key a...

Page 70: ...when an active call is kept on hold during an incoming call 47123 USB Call Recording Missed call notification is getting displayed on the audio player screen if an incoming call is not answered during playback 47207 SoundStation IP 7000 HDX Integration When the MUTE is active it covers up the dialing fields so I cannot see what I am dialing 47248 Hot dial doesn t work when lifting the handset for ...

Page 71: ...hook dialing widget uses multi tap behavior but is not in multi tap mode 47746 NewCall soft key should not be displayed when phone holds max conference calls 47798 SoundStation IP 7000 Improve location of Transfer and Conference soft keys during conference setup 47847 BLF Monitoring phone stops ringing if shared line is seized while monitored line has an incoming call 47853 Headset memory mode act...

Page 72: ...ced BLF Phone does not hold the 1st call when press Dial soft key to make the 2nd call to the same called party 48049 BLF Attendant phone does not display all remote calls on a BLF monitored line if the Monitored Phone has a call in the Ringing state 48061 Enhanced BLF Attendant phone does not update 1 x widget when BLF monitored line has 1 or multiple incoming calls being ended 48069 U I SCA Barg...

Page 73: ...t DTMF tone are being sent via the dtmf start stop Clink2 API 49417 Phone reports MOH dialog if SUBSCRIBE received while on hold 49459 Cancel doesn t work after entering hotdial digits 49461 DND symbol X does not disappears after DND feature is disabled in a certain configuration 49473 SoundPoint IP 320 321 330 331 Corporate Directory If I use the key to change text entry mode it should reset the ...

Page 74: ...necting from HDX with HDX Preference option 49757 SoundStation IP 7000 Phone does not display Network Link is Down after the cable is disconnected from a hub 49758 SoundStation IP 7000 Phone gets into a bad state and does not recover from temporarily unplugging network connection during an active call 49776 If dir corp user is mis configured the phone does not display Login Error 49813 Corporate D...

Page 75: ...forwarding and its 302 response is handled by proxy 50109 SoundStation IP 7000 HDX Integration Volume levels are not in Sync when Dialing a Video call 50110 SoundStation IP 7000 HDX Integration There is no Enter number message for Video and audio calls once the Ethernet is removed 50115 SoundStation IP 7000 HDX Integration The DTMF tone of the first digit is played at HDX volume instead of SoundSt...

Page 76: ... to the 3rd slot after pressing TRNSFER 50811 P Asserted ID display name should be sticky on UI call appearance and in placed call list 50869 Phone will only offer SRTP when SRTP crypto suite is selected 50891 SoundStation IP 6000 7000 Resume soft key is not displayed when the phone is put on hold on another shared line phone 50989 Receiving a 603 Decline by a BLF monitored user does not play a re...

Page 77: ...ter a transfer fails 2 12 4 Configuration File Parameter Changes This section lists the parameters that have been added changed or deleted from the template phone1 cfg and sip cfg files For further description of parameters please refer to the Administrator s Guide for the SIP 3 2 Release Note also that the template 000000000000 cfg file has been modified in order to facilitate support for the Leg...

Page 78: ...i IP_600 4 physY 105 3 sip changed ind gi IP_600 6 physH 20 0 sip changed ind gi IP_600 6 physW 20 0 sip changed ind gi IP_600 6 physX 113 0 sip changed ind gi IP_600 6 physY 110 0 sip changed ind gi IP_7000 3 physH 20 0 sip changed ind gi IP_7000 3 physW 20 0 sip changed ind gi IP_7000 3 physX 20 0 sip added lcl ml lang menu 1 label 简体中文 zh cn Language selection displayed in the appropriate langu...

Page 79: ...names sip changed se pat ringer 14 name Sample d 2 sip changed se pat ringer 15 name Sample d 3 sip changed se pat ringer 16 name Sample d 4 sip changed se pat ringer 17 name Sample d 5 sip changed se pat ringer 18 name Sample d 6 sip changed se pat ringer 19 name Sample d 7 sip changed se pat ringer 20 name Sample d 8 sip changed se pat ringer 21 name Sample d 9 sip changed se pat ringer 22 name ...

Page 80: ...ee Administrator s Guide for SIP 3 2 0 for details sip added voice audioProfile iLBC payloadTyp e 110 See Administrator s Guide for SIP 3 2 0 for details sip removed voice audioProfile Lin16 44 1ksps p ayloadType 120 Parameter renamed sip added voice audioProfile Lin16 44_1ksps p ayloadType 120 See Administrator s Guide for SIP 3 2 0 for details sip added voice audioProfile Lin16 8ksps paylo adTyp...

Page 81: ...ip added voIpProt server 2 retryTimeOut 0 sip added voIpProt SIP compliance RFC3261 validate contentLength If set to 1 validation of the SIP header content language is enabled sip added voIpProt SIP compliance RFC3261 validate uriScheme If set to 1 or Null validation of the SIP header URI scheme is enabled sip added voIpProt SIP strictReplacesHeader This parameter applies only to directed call pic...

Page 82: ...lan 3 applyToTelUriDial 1 phone1 added dialplan 4 applyToTelUriDial 1 phone1 added dialplan 5 applyToTelUriDial 1 phone1 added dialplan 6 applyToTelUriDial 1 phone1 changed divert noanswer 1 timeout 60 55 Modified No Answer Timeout phone1 changed divert noanswer 2 timeout 60 55 phone1 changed divert noanswer 3 timeout 60 55 phone1 changed divert noanswer 4 timeout 60 55 phone1 changed divert noans...

Page 83: ...neSeize phone1 added reg 4 server 2 expires overlap phone1 added reg 4 server 2 lcs phone1 added reg 4 server 2 port phone1 added reg 4 server 2 register phone1 added reg 4 server 2 retryMaxCount phone1 added reg 4 server 2 retryTimeOut phone1 added reg 4 tcpFastFailover phone1 added reg 5 musicOnHold uri phone1 added reg 5 server 1 lcs phone1 added reg 5 server 2 address phone1 added reg 5 server...

Page 84: ... SIP traffic while using Buddy Watch as a BLF 54479 SoundPoint IP 601 32 member BLF After upgrading from 2 1 2 to 3 1 3RevB users experience a delay in transferring calls using the Transfer key 2 13 4 Configuration File Parameter Changes None 2 14 Version 3 1 5 Limited Distribution 2 14 1 Added or Changed Features None 2 14 2 Removed Features None 2 14 3 Corrections 54165 Phone cannot pick up call...

Page 85: ... When URL dialing disabled BLIND soft key appears in the 4th soft key slot as opposed to the 3rd slot after pressing TRANSFER 53827 51690 EFK feature is used for onetouch Voicemail dialing When using SIP 3 1 3 the phone appears not to honor the stickyAutoLineSeize 53828 52014 In SIP 3 x x when an IP phone picks up a transferred call in a certain scenario the call is immediately placed on Hold inst...

Page 86: ...uration File Parameter Changes None 2 18 Version 3 1 3 Limited Release Build ID 3 1 3 0336 2 18 1 Added or Changed Features 45869 Corporate Directory Add support for LDAP directory queries using VLV Indexing 47179 Extend fast fail over mechanism to transactions initiated over TCP transport 47493 Corporate Directory Improvements to User Interface See Technical Bulletin TB 41137 for details 47495 Co...

Page 87: ...o using G 729AB as the codec with VAD enabled 46613 SoundPoint IP 301 501 600 601 SoundStation IP 4000 Audio not transmitted or routed via default gateway when phone s subnet mask does not match phone s IP address network class 47303 URL BLF speed dial calls are using the incorrect domain in Signalling in certain scenarios 47492 SoundPoint IP 501 Message LED flashes continuously after receiving bl...

Page 88: ...s flashing even when the call is answered if an INVITE with sendonly SDP is received by the phone 48485 VVX 1500 Audio call recording during video calls may fail with certain USB drives 48577 SoundPoint IP 430 Default headset gains not correctly set which may result in poor audio quality with certain headsets 48591 VVX 1500 Click to Hold does not work correctly 48605 call stickyAutoLineSeize is no...

Page 89: ...og Notification being sent 49129 VVX 1500 U I not showing updates while soft keys physical buttons do work 49181 VVX 1500 When using the idle micro browser the phones display sometimes freezes 49201 Receiving Update with confirmed SDP before 200 ok caused the phone to drop the outgoing call 49233 Incoming call line key animation is shown even after ending the call at far end when the phone is init...

Page 90: ...Release Notes UC Software Changes Page 82 Copyright 2011 Polycom Inc 49810 VVX 1500 seizes line key 1 when call stickyAutoLineSeize 1 and the speed dial key is used to dial ...

Page 91: ...s precedence sip changed voice gain tx digital headset IP_430 Changed from 10 to 6 sip changed voice headset txag adjust IP_430 Changed from 39 to 21 sip changed dir corp pageSize Changed from 16 to 32 sip changed dir corp cacheSize Changed from 64 to 128 sip added dir corp leg pageSize pageSize applied to LDAP queries on SoundPoint IP 301 501 600 and 601 phones Range is 8 to 64 Default value is 8...

Page 92: ...localDialtone 0 no DialTone played when IP 7000 makes an outgoing POTS call on HDX 1 Play DialTone when IP 7000 makes an outgoing POTS call on HDX Default 0 sip aded pnet remoteCall callProgAtten Attenuation in dB applied to tones played by the IP 7000 for POTS calls on HDX when HDX is the active speaker Range 60 to 0 default 15 2 19 Version 3 1 2 B 2 19 1 Added or Changed Features Add Support for...

Page 93: ...ld seize a line not answer the remote call Quick Tip 37381 see Section 0 has been updated with to reflect this change 47309 BLF indicator for a monitored phone should flash when the monitoring phone calls the monitored phone 2 20 2 Removed Features None 2 20 3 Corrections 25666 1 A a not visible when editing some items on SoundPoint IP 301 42425 XML API Two browser links highlighted after scrollin...

Page 94: ...n account supports 2 line keys API notifications of call events are sent for only 1 of them 46293 Phones may lock up if a CHECK SYNC is received while a CHECK SYNC is in progress 46422 Five to six second delay in UI when using the SPLIT soft key to cancel a transfer 46488 Phone plays continuous Reorder tone if a BLA line is successfully seized with a new line ID after a previous GLARE response 465...

Page 95: ...uth int digest authentication mode does not work 46978 EFK Configurable soft keys cannot call functions unless at least one valid efklist entry is present 47083 SoundStation IP 4000 Phone does not send a register request when parameters qos ip rtp dscp and qos ip callControl dscp are set to a different value between 0 and 60 47110 SoundStation IP 7000 Enter user password in Advanced menu phone goe...

Page 96: ... from Call List or Contact Directory 47728 SoundPoint IP 601 Attendant does not display incoming call appearance and does not hear attendant ringing tone when a monitored line is on the 2nd or 3rd Expansion Module 47741 When using 1 3 7 5 key combo to reset flash settings the UI has some errors 47866 SoundPoint IP 320 330 430 450 550 560 650 670 The phone may reboot when hold reminder tone is enab...

Page 97: ... 60 to 76 sip added log level change cmr Control the logging detail level for individual components call media recording call media playback USB I O respectively sip added log level change cmp sip added log level change usbio sip added prov quickSetup enabled See Technical Bulletin 45460 for details sip added pnet hdx ext HDX Extension Number For HDX IP 7000 integration 2 21 Version 3 1 1 B 2 21 1...

Page 98: ...setting 30380 In some situations the MWI state is not cleared when all voice msgs on the phone are deleted 34586 Phone redials incorrect number after cancelling transfer or conference 41615 Idle display animation will not appear unless phone is used in some way if the bmp image only completes downloading after the phone has booted to the idle screen 42233 Phone does not attempt Digest Authenticati...

Page 99: ...Y if the far end does not support 100rel or send PRACK 45713 dialog info document is empty in NOTIFY to subscription 2 3 n when dialog state is terminated 45827 Entered number cannot be edited by pressing left arrow key to move cursor to the left in some scenarios 45870 When bitmap is loaded as background for idle display and either the plus or minus volume key is pressed the volume indicator grap...

Page 100: ... resumed 2 22 4 Configuration File Parameter Changes cfg File Action Parameter Description sip changed voice gain rx digital chassis IP_330 voice gain rx digital chassis IP_430 voice gain rx digital chassis IP_650 voice gain rx digital chassis IP_7000 voice gain rx digital chassis IP_6000 voice gain rx digital chassis IP_450 Changed from 6 to 5 2 23 Version 3 1 0 C 2 23 1 Added or Changed Features...

Page 101: ...ble voice rxEq hf IP_450 postFilter enable voice txEq hs IP_450 preFilter enable voice txEq hs IP_450 postFilter enable voice txEq hd IP_450 preFilter enable voice txEq hd IP_450 postFilter enable voice txEq hf IP_450 preFilter enable voice txEq hf IP_450 postFilter enable voice handset rxag adjust IP_450 voice handset txag adjust IP_450 voice handset sidetone adjust IP_450 voice headset rxag adju...

Page 102: ...mber and saving phone should display error message saying invalid Speed Dial number 33481 Phone should warn if user tries to enter duplicate Speed Dial 34248 Location of Transfer and Conference soft key should not change during Transfer and Conference process 34364 Add GeoTrust to the built in trusted CA list 37592 Add configuration to give dead air when phone goes off hook 37644 Limit the number ...

Page 103: ...eys 41016 Add Slovenian to the list of languages supported by certain SoundPoint SoundStation IP Phones 41017 Add Polish to the list of languages supported by certain SoundPoint SoundStation IP Phones 41050 Enhanced BLF Add indication of remote phone ringing to Dialog Package BLF implementation 41161 Add decode support for JPEG image format on SoundStation IP 6000 and 7000 phones 41177 Add configu...

Page 104: ...ertain scenario 35315 URL dialing fails when shared line is in unregistered state 35766 Phone locks up after receiving MWI due to extra space in config 36060 nonVolatile maxSize does not set the contact limit 36728 MWI Caching across re boots does not work as expected 36770 In ring type menu ring gets played twice if the wav file is of more than 300kb 36782 Pressing any digit key should close the ...

Page 105: ...Conference is on hold 38798 Operation of menus using the Back soft key are confusing 39022 Transfer and Conference soft keys are still available on IP650 IP550 IP301 IP4000 after maximum number of outgoing calls are made from these phones 39208 Content Type Header field not handled properly in microbrowser 39317 Call cannot be resumed when reINVITE is given a 404 error 39533 Malicious connection t...

Page 106: ...n 40126 CMR P File name is partially truncated at the beginning in audio player screen in a certain scenario 40197 CMR P The menu title for Browse Files option is USB Device which is a duplicate of parent menu screen 40328 Phone hanging on HTTP PUT with authentication 40399 Phones generates multiple SOA queries and eventually locks up if the DNS domain is incorrectly configured 40400 Phone issuing...

Page 107: ...ows behind customer bitmap display 40945 Pressing DND feature during hot dial creates problem with new call establishment 41002 When entering contact directory entry there is no soft key 1 A a to change number lower case upper case 41034 CMR P No audio in Jabra 9350 headset when wav file is played through headset mode though the visual indicators show it in Playing state 41173 Japanese XML diction...

Page 108: ...44029 When ANALOG HEADSET MODE is set to JABRA mode there is no audio call waiting tone 44066 Ringer including call waiting tone volume diminishes on some phones over time and stops being audible 44413 Speed dial labels on line keys are switched from first last to last first 44423 Speed dial entries on 650s are coming up URL Call Disabled 44509 SoundPoint IP 600 601 Transferring and originating ca...

Page 109: ... set to Null all codes are accepted Only codes between 300 and 399 are supported sip added voIpProt SIP header warning enable If set to 1 the warning header is displayed if received If set to 0 or Null the warning header is not displayed sip added voIpProt SIP musicOnHold uri A URI that provides the media stream to play for the remote party on hold If reg x musicOnHold is set to Null this attribut...

Page 110: ...s enabled sip added apps telNotification outgoingEvent If set to 0 outgoing call notification is disabled If set to 1 outgoing call notification is enabled sip added apps telNotification offhookEvent If set to 0 offhook notification is disabled If set to 1 offhook notification is enabled sip added apps telNotification onhookEvent If set to 0 onhook notification is disabled If set to 1 onhook notif...

Page 111: ...ed softkey x precede If set to 0 or Null the soft key replaces any empty space from the leftmost position If set to 1 the soft key is displayed before the first standard soft key sip added softkey x use idle If set to 0 or Null the soft key is not displayed in the idle state If set to 1 the soft key is displayed in the idle state sip added softkey x use active If set to 0 or Null the soft key is n...

Page 112: ... to 1 or Null the Forward soft key is displayed sip added softkey feature directories If set to Null the Dir soft key is displayed on the SoundPoint IP 320 330 phone but not on any other phone If set to 0 the Dir soft key is not displayed on any phone If set to 1 the Dir soft key is displayed on all phones as follows In the idle state it is displayed after the New Call and Callers soft keys In the...

Page 113: ... voIpProt SIP strictLineSeize is checked If both parameters are set this parameter takes precedence phone1 added reg x musicOnHold uri A URI that provides the media stream to play for the remote party on hold When present and if reg x musicOnHold is not Null this attribute overrides the global Music on Hold defined in the sip cfg configuration file phone1 added attendant ringType The ring tone to ...

Page 114: ...e from Session Border Controller in certain scenario 44818 Danish dictionary is Chinese 45073 Phones do not renew their DHCP Lease when they have been operational for longer than 99 days 45118 Digest Authentication for SIP transactions fail when Digest token is all lower case 45221 Oneway voice in handset headset mode during call waiting when call callWaiting ring ring is set 45719 Corporate Direc...

Page 115: ... the phone 2 28 2 Removed Features None 2 28 3 Corrections 39635 Phones configured for a bridged line appearance reboot when they receive an improperly forked duplicate packet 39792 The phone is requesting a SIP URI on transfer instead of a number with some call servers 40175 Digitmap problem with IP330 and IP320s not processing single digit map entry correctly 40287 Phone is not returning fast bu...

Page 116: ...ts answered in speaker mode when off hook if an incoming call happens while in audio player screen 41657 CMR P Headset memory persistence status goes wrong if an incoming call happens while in audio player screen 41666 CMR P While in audio player screen ringing for an incoming call happens in wrong termination mode It should always happen on speaker 41789 AsFeature doesn t reSUBSCRIBE after losing...

Page 117: ...alues are 3 to 10 Note that in this release a value of 3 results in 10 A value of 2 can be used to get 3 retries phone1 added reg n strictLineSeize If set to 1 forces phone to wait for 200 OK on registration n when receiving a TRYING notify If this parameter is Null voIpProt SIP strictLineSeize is checked This parameter takes precedence 2 29 Version 3 0 2 C 2 29 1 Added or Changed Features None 2 ...

Page 118: ...DAP Corporate Directory background re sync period to 24 hours 41045 Make initial background LDAP Contact Directory synchronization optional 41363 Add additional graphic backgrounds to the IP 550 560 650 phones 41517 Add JPEG support to the micro browser 2 30 2 Removed Features None 2 30 3 Corrections 38539 Micro Browser does not display Asian fonts on IP 550 560 and 650 phones 39603 Rapid hold res...

Page 119: ...far end has performed hold resume or cancelled transfer conf 40598 Original call does not get resumed when transfer attempt is cancelled by pressing the active termination key in certain call scenarios 40669 Caller ID using up useDirectoryNames 1 stops working when sip and so logs set at 0 40686 DTMF tones are transmitted in band when RFC 2833 is negotiated on a SoundStation IP 4000 40694 When cal...

Page 120: ...round Second is the index into the table of that type Index Type 1 Predefined backgrounds 2 Solid patterns 3 User defined bitmaps sip added bg hiRes color pat solid name red green blue Defines the name and colour of solid backgrounds sip added bg hiRes color bm em name Defines colour backgrounds for the phone s display and the expansion modules displays em sip added button color selection modify D...

Page 121: ...in the user interface of the IP 7000 phone This is the same format as used with other SPIP phones sip added ind anim IP_7000 frame bitmap duration Defines the animations used by the IP 7000 phone This is the same format as used with other SPIP phones sip added ind gi IP_7000 index class physX physY physW physH Defines the graphical indications used by the IP 7000 phone This is the same format as u...

Page 122: ...P 650 to match performance of IP 601 in large packet loss situations 39330 DHCPINFORM should apply if boot server address is Null or 0 0 0 0 0 0 0 0 checking was not working correctly 39430 Port component in refer to target URI is needed in a certain situation 40121 VLAN tag not added to frame that is an IP fragment with between 1 and 3 octets of payload 2 32 4 Configuration File Parameter Changes...

Page 123: ...g and playback on USB flash drive Refer to Technical Bulletin 38084 for details on supported USB devices 33230 Add SCA Bridging for BroadWorks Refer to Technical Bulletin 33230 for more details 34949 Add support for min expires header 35150 Add electronic hook switch capability using Jabra DHSG protocol on SoundPoint IP 320 330 430 550 560 650 phones This feature requires BootROM 4 1 0 to operate ...

Page 124: ...all rejectBusyOnDnd 0 32668 When a call on shared line is put on hold pressing and holding line key of a remote shared line causes incorrect soft keys to appear 34445 Do Not Disturb feature fails on cancellation of second incoming call when call rejectBusyOnDnd 0 35459 On configuring Identification Auth Password in web interface for configuration the parameter value is entered in override mac phon...

Page 125: ...iting 37428 Selecting another language forces exit from language menu 37603 Key remapping does not show correct values in diagnostics menu on IP 320 IP 330 and IP 4000 37679 File TX Tries setting in flash could be set to invalid value 0 37690 Phone does not retry ACK when receiving duplicate 200 OK 37709 SoundPoint IP 320 and IP 330 phones may re boot after several days when the idle micro browser...

Page 126: ...imeout 39184 Read only directory can be edited on IP 320 and IP 330 if phone is in digit collection state when contact directory is opened 39338 Some of the SRTP session parameters are incorrectly spelled in the SDP e g UNENCRYPTED_SRTCP is represented as UNENCRYPTED_RTCP 39362 Phone does not play incoming RTP when offered send only stream 39419 Maximum Backlight Intensity setting has very little ...

Page 127: ...ng feature sip added tcpIpApp keepalive tcp idleTransmitInterval tcpIpApp keepalive tcp noResponseTrasmitInterval tcpIpApp keepalive tcp sip tls enable Controls TCP keep alive on SIP TLS connections sip added call singleKeyPressConference call localConferenceCallHold Enables new conference behaviors sip added call disableAutoResumeCentralConference For use with uaCSTA feature for centralized confr...

Page 128: ...ter transfer try is rejected Phone reboots 36566 microbrowser Left arrow when on first field in a form makes cursor turn invisible 36786 Changing audio modes e g handsfree to handset during call set up mode may not work correctly in some circumstances 37284 37661 During a Blind Transfer the phone should terminate the call on receipt of a 180 Ringing Response 37313 RTP packet size incorrect when SR...

Page 129: ...e interval of the TCP keep alive packets sip added tcpIpApp keepalive tcp noResponseTrasmitInterval Set the retransmission interval when the server fails to acknowledge the TCP keep alive sip added tcpIpApp keepalive tcp sip tls enable Enables sending a TCP keep alive packet from the phone to the server The server is expected to respond with a TCP keep alive ack This is only used with TLS sessions...

Page 130: ...g then resuming may result in one way audio or noise with some SIP servers 2 35 4 Configuration File Parameter Changes cfg File Action Parameter Description sip added sec srtp offer HMAC_SHA1_80 If set to 1 or Null a crypto line with the AES_CM_128_HMAC_SHA1_80 crypto suite will be included in offered SDP If set to 0 the crypto line is not included sip added sec srtp offer HMAC_SHA1_32 If set to 1...

Page 131: ... service attacks aimed at phone s web server 34131 Changed URL dialing terminology from Name to URL 34434 Implemented 300Hz high pass transmit filter to reduce low frequency noise noise creates problems in some network line echo cancellers This can be enabled or disabled 34573 Added support for re establishing a TLS connection if the connection closes 34625 Added ability to discover provisioning s...

Page 132: ...rver 35372 Pressing the Exit function key on the SoundStation IP 4000 phone when using the microbrowser should return user to telephony application 35373 Changed appearance of soft keys when running microbrowser so that they look the same as when running the telephony application 35419 Added user interface for configuring no answer and busy forwarding behavior 35481 Added support for Backlit Expan...

Page 133: ...from menu when function disabled 29014 Cannot edit the local directory on the phone if the file is corrupt on the server 29358 Phone may malfunction reboot if the specified DNS server is down and an invalid SNTP address is configured 29470 Cursor is in wrong position when performing a factory reset on the SoundPoint IP 301 phone 29573 Phone may freeze if a DNS server address is all zeroes 29966 Ph...

Page 134: ...SRV entries for the SIP server 34237 Default directory file 000000000000 directory xml is not downloaded by the phone when the Ethernet address directory xml file does not exist on the boot server 34258 Log file is deleted when it reaches the configured size limit even though log render file upload append limitMode is set to stop 34271 SoundPoint IP 430 550 650 phones may reboot when microbrowser ...

Page 135: ...L dialing mode 36905 CDP packet always advertises LAN duplex mode as Duplex Full 36948 On SoundPoint IP 320 and 330 phones if the Dial and Menu keys are pressed at the same time after entering digits from the idle display incorrect soft keys are displayed 36967 If the phone receives an INVITE with SDP which contains video information it returns a malformed response 37086 Phone ignores expiration d...

Page 136: ... Several gain and other voice parameters have been added The entire gain section in sip cfg must be updated Failure to do this will affect the audio performance of the phone sip added voice rxEq hf IP_7000 xxx voice txEq hf IP_7000 Not currently used will be used in a future release sip added call dialtoneTimeOut See Administrator s Guide for SIP 2 2 0 for details sip added call disableAutoResumeC...

Page 137: ...sessionParams leg noEncry pRTCP offer sec srtp sessionParams leg noEncry pRTCP require sec srtp sessionParams IP_4000 no Auth offer sec srtp sessionParams IP_4000 no Auth require sec srtp sessionParams IP_4000 no EncrypRTP offer sec srtp sessionParams IP_4000 no EncrypRTP require sec srtp sessionParams IP_4000 no EncrypRTCP offer sec srtp sessionParams IP_4000 no EncrypRTCP require sec srtp leg al...

Page 138: ...have been changed The entire gain section in sip cfg must be updated Failure to do this will affect the audio performance of the phone sip changed voice rxEq hd IP_650 preFilter enabl e 1 to 0 voice txEq hs IP_650 preFilter enabl e 1 to 0 voice txEq hd IP_650 preFilter enabl e 1 to 0 voice txEq hf IP_650 preFilter enabl e 1 to 0 Audio performance tuning sip changed voice handset txag adjust IP_430...

Page 139: ... and configuration files for specific hardware platforms in this case the SoundPoint IP 500 See Administrator s Guide for SIP 2 2 0 for details 2 37 Version 2 1 2 2 37 1 Added or Changed Features 35361 Added ability for parameters in Ethernet address cfg to be overridden by model or platform specific versions 35969 Changed behavior of the select button or right arrow button in call lists and conta...

Page 140: ... digit map is not applied to numbers selected from a call list when in the dial tone state 36074 On SoundPoint IP 320 and 330 phones the digit map is not correctly applied when using hot dialing from the second line key 36225 Phone may reboot if several voicemail NOTIFY messages are received from the server in a short interval 36233 Specially crafted Via header in an INVITE can lock up the phone 3...

Page 141: ...n index See the description for voIpProt SIP authOptimizedInFailover phone1 changed Changed file header from Revision Date to RCSfile phone1 cfg v Revision This is required to support the new feature 36681 described above 000000000000 changed Changed file header from Revision Date to RCSfile 000000000000 cfg v Revision This is required to support the new feature 36681 described above 000000000000 ...

Page 142: ...llowing issues have been resolved with this release 32273 Failure of call park action results in a dropped call 32609 Heavy call volume may cause phone to reject calls due to resource depletion 33390 35392 35482 Voice activity detection VAD comfort noise generation CNG packets can be discarded by the jitter buffer or interpreted as out of order packets which may result in delayed receive audio whe...

Page 143: ...an empty NOTIFY request such as you would get with a subscription renewal when the line is idle does not extinguish LED s lit as a result of previous active dialogs 35049 DSP load graph on SoundPoint IP 550 shows slightly incorrect value 35228 Phone may have one way audio when SDP is received with c line below m line 35293 Soft keys have some missing pixels on the SoundPoint IP 430 when the microb...

Page 144: ...ostFilter enable voice rxEq hf IP_330 preFilter enable voice rxEq hf IP_330 postFilter enable voice txEq hs IP_330 preFilter enable voice txEq hs IP_330 postFilter enable voice txEq hd IP_330 preFilter enable voice txEq hd IP_330 postFilter enable voice txEq hf IP_330 preFilter enable voice txEq hf IP_330 postFilter enable New parameters to support SoundPoint IP 320 and 330 platforms which will be...

Page 145: ...hysH to ind gi IP_330 10 physH New parameters to support SoundPoint IP 320 and 330 platforms which will be supported in a future software release Do not change these values 2 40 Version 2 1 0 2 40 1 Added or Changed Features 5844 Enhanced support for server fall back configurations 7275 microbrowser should auto navigate to first selectable item 7444 Added table support to microbrowser 8452 Added m...

Page 146: ...g phone serial number Ethernet address to user agent string in HTTP GET s used by microbrowser and modified format of user agent string used during provisioning process and used by microbrowser Example showing format of user agent in HTTP GET s previously User Agent Polycom microbrowser 1 0 SIP 2 0 2 0060 SoundPoint IP PolycomSoundPointIP SPIP_650 libcurl 7 12 1 r n Example showing format of user ...

Page 147: ...stration DND does not work on SoundPoint IP 430 17918 call enableOnNotRegistered parameter is not working correctly 17920 Incorrect icon displayed for offline status when using peer to peer presence 18078 When using an LCS server contacts cannot be added on the phone when the contact list is empty 18147 Expansion modules may display solid background if SoundPoint IP 601 or 650 has maximum number o...

Page 148: ...error message when submitting forms from the microbrowser 19524 Problems resuming a call which is on hold on a remote bridged line for a specific SIP server 19605 Phone may continue to send INVITE s in specific scenario if a call is initiated then ended but the SIP servers are not reachable 19664 Phone may reboot in some scenarios with log file showing a Null pointer in a specific task 19702 Recei...

Page 149: ... mode attribute of inactive when a call is put on hold Note The phone will ignore the value of this parameter if set to 1 when the parameter voIpProt SIP useRFC2543hold is also set to 1 default is 0 sip added dialplan applyToUserSend 1 dialplan applyToUserDial 1 dialplan applyToCallListDial 0 dialplan applyToDirectoryDial 0 Refer to Technical Bulletin 11572 sip changed dialplan digitmap timeOut 3 ...

Page 150: ...ilence then the desired initial chord Loop back to the desired initial chord instead of the initial silence 33445 LCS Presence and dialing from Buddy Lists does not work across Federations Workaround To dial contacts across federations program a speed dial with the SIP URI of the contact There is no workaround for watching Federated Buddy status from the phone 33593 Shared line does not show remot...

Page 151: ...hone does not detect the USB if re attached quickly after removal before the popup USB device removed disappears Workaround Wait until the USB device removed message has disappeared before re inserting the USB device 41993 Scrolling through the Corporate Directory may not return complete results if results contain Unicode character values 127 server does not support sorting Workaround Start the se...

Page 152: ... single crypto suite on the phone 54321 VVX 1500 Video Interoperability VVX 1500 does not receive video does receive audio when calls are initiated from a Tandberg C20 running 2 0 0 191232 device using SIP Workaround None 54799 VVX 1500 Video Interoperability VVX 1500 transmits H 264 QCIF video to Tandberg MXPs in H 323 calls Workaround Set the video bit rate on the VVX 1500 to 512kbps to avoid th...

Page 153: ...nfiguration User ID and Password are truncated to 128 characters Workaround None 72298 When maximum calls are established on the phone and resuming a call on any key results in missing of the Join soft key Workaround None 72299 SoundPoint IP 450 560 650 When phone is registered with BLA lines phone continues to display remote hold appearance even after remote BLA resumes the call Workaround None 7...

Page 154: ...d from the Polycom Support web site at http support polycom com PolycomService support us support voice soundpoint_ip VoIP_Technical_Bulletins_pub html 5 User Guides can be downloaded from the following support web pages SSIP http support polycom com PolycomService support us support voice soundstation_i p_series index html VVX http support polycom com PolycomService support us support voice busin...