Polycom 335/331 Cheat Sheet
Page 1
PLACING A CALL
Using the Handset:
Pick up the handset, and then dial the number. Or, dial the number first, and
then pick up the handset.
Using Speakerphone:
Press the
Speaker
key, then dial the number. Or press the
Line
key and
dial the number. (there may be up to a 4 second delay before the phone starts the call)
ANSWERING A CALL
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press
Speaker
button or
Line
key, or the
Answer
soft key.
**
Incoming calls may be muted by pressing the
Ignore
soft key during ringing. ** The call can still
be answered or will go to voicemail after 3 rings
ENDING A CALL
Depending on the call mode Press:
Speaker
or hang up the handset. Or, Press the
EndCall
soft
key.
CALL HOLD AND RESUME
During a call press the
Hold
button. To resume the call, press the
Resume
soft key, the
Line
key,
or the
Hold
button.
CALL TRANSFER
During a call press the
Trnsfr
soft key (the active call is placed on hold).
** Two transfer types are available:
Normal
and
Blind
**
Normal:
Dial the extension of the party to which you want to transfer the call, press
Dial
or
#
.
After speaking with the second party press the
Trnsfr
soft key to complete the transfer.
Blind:
Place a call to the party to which you want to transfer the call, press
Dial
or
#
, then hang
up
VoiceMail
: press the
Trnsfr
key, press
Blind
, then dial *99 and the number you wish to transfer
the call to, followed by the # key.
LOCAL CONFERENCE CALLS
To create a three-way local conference call:
1. Connect to the first party.
2. Press the
Conf
soft key to create a new call (the active call is placed on hold).
3. Press
Dial
to place a call to the second party.
4. When the second party answers press the
Conf
soft key again to join all parties in the
conference.
Conference Behavior:
• Pla
cing the conference call on hold will place the other conference parties on hold.
By pressing the
End Call
soft key or hanging up, the other parties will still be connected.
