New Licensing Information
You must have administrative privileges to install and uninstall this program on the server. This includes
having administrative privileges the next time you restart the computer if prompted to during the
installation. Installation through terminal services is not supported.
Licensing
Since version 6.0, Polycom Conference Suite used Polycom corporate standard licensing activation
system. That is, the old PCS 5.0 authentication code that begins with “PCA” is no longer accepted. Also,
under the new licensing standard, PCS 7.0 will not accept PCS 6.0 key code. Purchase of new license is
required for upgrade.
Redundant Server Licensing
If PCS is installed as a redundant server, the key code and the serial number of the primary server is
entered on the license validation screen, as if installing as a standalone server. When the installation
completes, enter the redundant key code on the Admin > Redundancy Settings of the web interface to
activate the server as a redundant server.
When activating redundant server, PCS 7.0 redundant key code is expected and will not accept 6.0 key
code.
IMPORTANT NOTES: Upgrade from PCS 6.0 to 7.0
Some enhancements have been made to store H320 (ISDN) and H323 (IP) data in this new release. New
parameters have been created to accurately represent ISDN and IP services. In some cases, it is not
possible to match PCS 6.0 parameters one-to-one with the new 7.0 parameters during the data migration.
As a result, after an upgrade, some of these data are blank, requiring user to input new data. A few
known issues and limitations:
•
Direct Connect services for MCU and video codecs are not migrated during upgrade. Users will
have to create new Direct Connect services and enter new number for the new services.
•
ISDN number for a video codec isn’t migrated during an upgrade. Users will have to manually re-
enter it. In the case of ISDN off net resource, new H.320 (ISDN) service will have to be created.
•
After an upgrade, a default prefix value ‘88’ is set to the Prefix parameter under the H.323 (IP)
Service for Polycom MGC. This should not affect overall MCU operation. It is recommended that
user enter the prefix value that matches their MCU service.
•
IP only resources whose E.164 alias was not specified will not have a default service defined
after upgrade. Users will have to manually define the default H.323 service and leave the Alias
field blank.
•
Users who have used the web scheduling interface in PCS 6.0 will not be able to use the new
scheduling wizard unless previous controls are removed. To manually remove previous controls,
o
Close all browsers.
o
Using Windows Explorer, go to c:\windows\downloaded program files.
o
Delete all files in this folder.
o
Login into PCS and use the scheduling wizard. This will force re-download all new
controls.
o
Alternatively, users can install new controls on their own by downloading and running
from <PCS server address>/PCSControls.exe before using the scheduling wizard.
•
SNMP traps are not being upgraded correctly until you reboot the PCS server.
•
After an upgrade, emails aren’t being sent out after conferences are scheduled. Reboot the
server resolves this issue.
Note:
To ensure data are properly set and initialized, user should reboot the PCS server after an
upgrade.
Polycom Conference Suite
Page 4
9/15/2004
