Polycom KIRK 6020, User Manual

Page 1: ...Version 5 0 August 2011 14184667 HD Ed 5 Polycom KIRK 6020 6040 User Guide...

Page 2: ...been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice ii T...

Page 3: ...cons 13 Display Backlight 14 Navigating Handset 15 Shortcuts 16 Basic Handset Options 19 Turning Handset On Off 19 Adjusting Speaker Volume 19 Locking Keypad 19 Making Calls 21 Dial from Call List 22...

Page 4: ...Calls 35 Outgoing Calls 36 Missed Calls 37 Delete 38 Messages 40 Sending Messages Using Templates 42 Reading a Message 43 Reading a Long Message 43 Reading a Short Message 44 Reading a Call Back Mess...

Page 5: ...hanging Settings of Out of Range 56 Bluetooth only KIRK 6040 57 Last Number Redial 60 Advanced 60 Long Key 60 Login 61 Time Date 62 General Information 65 Troubleshooting 65 Information 65 Error infor...

Page 6: ...Polycom Kirk 6020 6040 User Guide vi Polycom Inc...

Page 7: ...s or fax machines areas where the handset can be covered its ventilation impaired liquid spilled on the unit or objects inserted into the handset through any openings areas with temperature extremes C...

Page 8: ...charger For correct charging be sure the room temperature is between 0 C and 40 C Do not place the handset in direct sunlight The battery has a built in heat sensor which will stop charging if the ba...

Page 9: ...by mode 6020 118 hours when display backlight is turned off 6040 90 hours when display backlight is turned off Battery capacity with Bluetooth turned on and headset connected in active mode 6040 up to...

Page 10: ...0 User Guide Battery Disposal 10 Polycom Inc About Your 6020 6040 Handset J J C C D D E G H J K L M I C B C A C F Table 1 1 Handset Elements LED Alarm Button Headset Connector Volume Control Adjusts s...

Page 11: ...the term used when handset is in standby mode Enters main menu OR Confirms choices in menu OR Turns handset off with a long three second key press Off hook active Off hook is the term used when hands...

Page 12: ...d time If bluetooth activated only 6040 the bluetooth icon is visible If wireless headset connected only 6040 the headset icon is visible off hook display shows user ID Four Way Navigation Key On hook...

Page 13: ...ing the Menu on page 27 For information about how to navigate the menu refer to Navigating Handset on page 15 Shortcut Personal shortcuts consist of functions you have chosen to add to a list of short...

Page 14: ...The fully charged icon will appear when the battery is fully charged The key lock icon indicates that the entire keypad is locked The silent icon will appear when all sounds are disabled The loadspeak...

Page 15: ...key The figure below illustrates the connection between these keys and the text shown in display The handset also offers both personal and predefined shortcuts to selected functions in the menu In the...

Page 16: ...git To delete simply place cursor behind letter or digit and press right softkey to activate Delete Adjusting Volumes When in the relevant menu press left or right side of navigation key to adjust rin...

Page 17: ...2 Scroll to the desired shortcut and press Select To remove a shortcut 1 While on hook press Shortcut to enter the shortcut function 2 Scroll to Edit shortcuts and press Select 3 Scroll to the desired...

Page 18: ...e on hook press right side of navigation key to enter a list of missed call Redirect a call While on a call press R The feature is system dependent Save name and number While on hook enter number and...

Page 19: ...ormation to the handset Adjusting Speaker Volume Adjusting speaker volume can only be done when handset is off hook The handset will remember the speaker volume until you make a new adjustment During...

Page 20: ...c To lock unlock keypad Press Menu followed by to lock keypad Press Unlock followed by to unlock keypad To answer a call when keypad is locked press When you end the call the keypad automatically lock...

Page 21: ...inate the call On Hook Dialling Pre Dial 1 Dial number 2 Press to make a call 3 Press to terminate the call Dial from Phone Book The handset s phone book is familiar to an ordinary phone book However...

Page 22: ...Note When you turn off the handset all content of call list is deleted if the subscribed system does not resend the information to the handset Dial from Call Register The call register menu stores up...

Page 23: ...ess Select 4 Scroll to the desired name or number and press Speed Dial If you have assigned a number to one of the speed dialing keys 0 9 do the following While on hook press digit equivalent to numbe...

Page 24: ...Answer When auto answer is turned on the handset automatically goes off hook when an incoming call arrives If subscribed to a wireless solution the handset automatically goes on hook when calls are t...

Page 25: ...com Inc 25 Polycom Kirk 6020 6040 User Guide AnsweringCalls 2 Dial number of the person you want to redirect the call to and press Ok If you want to withdraw the call press R 3 Press to terminate the...

Page 26: ...he handset on a desk or table and leave your hands free To turn loadspeaker on off 1 While on a call press Loud on to turn loudspeaker on 2 To turn loudspeaker off press Loud off Turning Microphone Mu...

Page 27: ...re information about a specific menu see reference in the end of each description or List of Menu Functions on page 28 which will give you a quick overview of the functions of each menu Phone Book You...

Page 28: ...one book for all handsets subscribed to the actual system and all handsets subscribed to the system are listed in the phone book Additional numbers can be added to the phone book by the system adminis...

Page 29: ...s 1 New message 2 Inbox 3 Outbox 4 Erase messages 5 Templates MSF Function 1 Number Status 1 Silent 2 Headset 3 Auto answer 4 Battery 5 Ringing tone 6 Volume 7 Firmware version Settings 1 Ringing volu...

Page 30: ...lay Spaces are made by using the 0 key Key changes between uppercase and lowercase letters which is indicated on the top left hand corner of the display Pressing left or right side of navigation key w...

Page 31: ...ll to Find name and press Select 4 To find a name you can Scroll until you reach the desired name To scroll through the names quickly press the navigation key continuously Use quick search by pressing...

Page 32: ...n about making a call using speed dial refer to Speed Dial on page 23 1 Press Menu to enter main menu 2 Scroll to Phone Book and press Select 3 Scroll to Find name and press Select 4 To find a name yo...

Page 33: ...to enter main menu 2 Scroll to Phone Book and press Select 3 Scroll to Delete and press Select 4 Scroll to Speed dial number and press Select 5 Scroll to the desired speed dial number and press Delet...

Page 34: ...1 Press Menu to enter main menu 2 Scroll to Phone Book and press Select 3 Scroll to Add name number and press Select 4 Write the name of the contact using the digits 0 9 refer to Using the Alphanumeri...

Page 35: ...d number of incoming call already exist in your phone book the incoming call will be represented with the name of the contact If name and number do not exist in your phone book the handset cannot reco...

Page 36: ...number of the outgoing call already exist in your phone book the outgoing call will be represented with the name of the contact If name and number do not exist in your phone book the handset can not...

Page 37: ...e call starting with the latest call If the name and number of the missed call already exist in your phone book the missed call will be represented with the name of the contact If the name and number...

Page 38: ...ll to Delete from list 6 Press Select to confirm Delete The call register menu can store up to 40 of your incoming outgoing and missed calls If the memory of call register is full the handset will aut...

Page 39: ...s 1 Press Menu to enter main menu 2 Scroll to Call Register and press Select 3 Scroll to Delete and press Select 4 Scroll to Missed calls and press Select 5 Press Yes to empty list Note If you only wa...

Page 40: ...ext message Inbox and outbox can store up to 20 messages in total A maximum of 72 letters including spaces is allowed for each message If the memory of inbox and outbox is full the handset will automa...

Page 41: ...function when you are writing a new message and want to start all over 1 Press Options 2 Scroll to Clear text and press Select Saving a New Message in Outbox You can write a message and then save it...

Page 42: ...n to the kind of message you often need to send To create a new template refer to Saving a New Message as a Template on page 41 and Saving a Received Message as a Template on page 42 When using a temp...

Page 43: ...r Examples of messages sent from an external application are Long messages Long messages have a maximum length of 72 characters and are saved in inbox in the handset If supported by the subscribed sys...

Page 44: ...ppear in the display when you receive a call back message The display shows text message and contact information alternately To act on the call back message Press to call the call back number in the m...

Page 45: ...ext and press Select 8 Write a message in continuation of received message and press Options 9 Scroll to Send and press Select 10 Press Send Reply Using a Template 1 Press Menu to enter main menu 2 Sc...

Page 46: ...ber 11 Press Select and then press Send Resending a Message If you want to resend a message to a contact do the following 1 Press Menu to enter main menu 2 Scroll to Messages and press Select 3 Scroll...

Page 47: ...e all read messages from inbox This way you do not risk erasing messages that you have not had time to read yet 1 Press Menu to enter main menu 2 Scroll to Messages and press Select 3 Scroll to Erase...

Page 48: ...e a single message from the outbox see Erasing a Single Message on page 47 Erase All Messages Use this function to erase all messages from inbox and outbox If you want to be sure not to erase unread m...

Page 49: ...s However you will still be able to see the arriving call in the display For more information about changing settings for silent mode refer to Silent Mode on page 53 Headset Using headset allows you t...

Page 50: ...ed by a number indicating the chosen tone of the ringer You can distinguish between an internal and external call by the ring tone The ring tone of an internal call is followed by three short beeps sy...

Page 51: ...to customize the handset Ringing Volume To adjust the volume of the ring tone 1 Press Menu to enter main menu 2 Scroll to Settings and press Select 3 Scroll to Ringing volume and press Select 4 Press...

Page 52: ...e The battery capacity is low You create a login To adjust alerting volume 1 Press Menu to enter main menu 2 Scroll to Settings and press Select 3 Scroll to Alerting volume and press Select 4 Press th...

Page 53: ...select other ways of indicating incoming calls or messages Display flashing When turned on the display will flash when an incoming call or message arrives Vibrator When turned on the handset will vibr...

Page 54: ...light at Dimmed When setting display backlight at dimmed display information can still be seen vaguely when handset is in standby mode 1 Press Menu to enter main menu 2 Scroll to Settings and press Se...

Page 55: ...Select 5 Scroll to On or Off and press Change Note When charging auto answer is inactive Changing Settings of Auto Answer When auto answer is turned on you can select different situations where to us...

Page 56: ...to Settings and press Select 3 Scroll to Out of range and press Select 4 Scroll to On or Off and press Change Changing Settings of Out of Range The handset offers two types of out of range alerts Ico...

Page 57: ...ct 4 Scroll to Active and press Select 5 Scroll to On and press Select The Bluetooth function is now activated Pair Wireless Headset with the Handset When setting up a bluetooth connection you will ne...

Page 58: ...nect 7 Press Select to connect to the headset again Disconnect Wirelees Headset 1 Press Menu to enter main menu 2 Scroll to Settings and press Select 3 Scroll to Bluetooth and press Select 4 Scroll to...

Page 59: ...the handset when the headset is turned on Wireless Headset Volume When the handset is on hook it is possible to adjust the start speaking volume of the wireless headset 1 Press Menu to enter main menu...

Page 60: ...and press Select 5 Scroll to the desired language and press Select Any Key Answer When turned on you can answer a call by pressing any key 1 Press Menu to enter main menu 2 Scroll to Settings and pres...

Page 61: ...Select 4 Scroll to Login and press Select 5 Scroll to Select Login and press Select 6 Scroll to the desired login and press Select Removing a Login Logins can be removed from the system in use and fr...

Page 62: ...em 6 Scroll to the found system and press Select 7 If required enter an AC Code and press Ok to connect to the system 8 Press Ok Note If the handset is already subscribed to 15 systems you will have t...

Page 63: ...2 Scroll to Settings and press Select 3 Scroll to Advanced and press Select 4 Scroll to Time date and press Select 5 Scroll to Change time and press Select 6 Place cursor on the digit you want to cha...

Page 64: ...64 Polycom Inc 5 Scroll to Change date and press Select 6 Scroll to desired date format and press Change 7 Place cursor on the digit you want to change 8 Press a digit The cursor will then automatica...

Page 65: ...has been found Check if Authentication Code is necessary Not possible to turn on the handset Check if battery is connected If yes charge the battery The handset turns off when receiving a call and go...

Page 66: ...g incl battery 10 g Capacity 6020 Active talking time up to 23 hours Standby time up to 118 hours Capacity 6040 Active talking time up to 22 hours Standby time up to 90 hours Capacity 6040 with bluet...

Page 67: ...er t KIRK 6020 6040 Handset in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab Polyco...

Page 68: ...vante bepalingen van richtlijn 1999 5 EG Malti Maltese Hawnhekk Polycom UK Ltd jiddikjara li dan il mudel tal prodott jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm f...

Page 69: ...at alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen Varoitus l k yt joh...

Page 70: ...instructions If you are not sure of the type of power supply consult your dealer or local power company 7 Do not overload wall outlets and extension cords as this can result in fire or electrical sho...

Page 71: ...l interference to the base or handset 14 The charger must be placed on a hard flat surface and connected to a functional 120 volt AC power source depending on the country of use 15 This telephone will...

Page 72: ...repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure fo...

Page 73: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation SAR Device has been tested for SAR compliance for head and...

Page 74: ...POLYCOM S LIMITED WARRANTY ARE AS SET FORTH BELOW AND ARE ALSO INCLUDED IN THE DOCUMENTATION PACKAGED WITH NEW POLYCOM PRODUCTS LIMITED WARRANTY Polycom warrants to the end user Customer that the pro...

Page 75: ...A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME...

Page 76: ...censed by Polycom B V in Europe the Middle East Africa and Asia Pacific or the POLYCOM SOFTWARE PRODUCT licensed by Polycom Inc in the rest of the world collectively referred to herein as POLYCOM The...

Page 77: ...media and printed materials any upgrades this Agreement and if applicable the Certificate of Authenticity and the recipient agrees to the terms of this Agreement If the SOFTWARE PRODUCT is an upgrade...

Page 78: ...ified by POLYCOM as being eligible for the upgrade in order to use the SOFTWARE PRODUCT A SOFTWARE PRODUCT labeled as an upgrade replaces and or supplements the software that formed the basis for your...

Page 79: ...NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER...

Page 80: ...vention on Contracts for the International Sale of Goods 1980 is hereby excluded in its entirety from application to this Agreement 10 2 General This Agreement represents the complete agreement concer...

Page 81: ...served Specifications subject to change without notice Polycom Headquarters 4750 Willow Road Pleasanton CA 94588 T Polycom Denmark Langmarksvej 34 DK 8700 Horsens Tel 45 7560 2850 Fax 45 7560 2851 eme...

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