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 PN: 1725-36036-001_E.doc 

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About this Guide 

This document explains how to set up the SpectraLink Configuration 
Cradle, create configuration plans for the SpectraLink 8002, 
e340/h340/i640 Wireless Telephones and how to download 
configuration plans to the handset. It also covers maintaining the 
software and troubleshooting error messages. 

Referenced Documents 

SpectraLink e340/h340/i640 Wireless Telephone: Configuration and 
Administration Guide (SRP) 

(72-1065-09) 

SpectraLink e340/h340/i640 Wireless Telephone: Configuration and 
Administration Guide with Cisco CallManager/CallManager Express

  

(72-1082-02) 

SpectraLink e340/h340/i640 Wireless Telephone: Configuration and 
Administration Guide with

 

Mitel Networks 3300 and SX-200 ICP  

(72-1084-02) 
Above documents are available at 

http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html

Customer Support 

Polycom wants you to have a successful installation. If you have 
questions please contact Polycom Customer Support Hotline at  
(800) 775-5330. The hotline is open Monday through Friday,  
6 a.m. to 6 p.m. Mountain Time. 
For Technical Support:

 

technicalsupport@polycom.com

 

For Knowledge Base:  

http://www.polycom.com/usa/en/support/voice/voice.html

 

Summary of Contents for NETLINK i640

Page 1: ...July 2008 Edition 1725 36036 001 Version E SpectraLink 8002 e340 h340 i640 Wireless Telephone Configuration Cradle Administration Guide...

Page 2: ...t is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom...

Page 3: ...eless Telephone Configuration and Administration Guide with Cisco CallManager CallManager Express 72 1082 02 SpectraLink e340 h340 i640 Wireless Telephone Configuration and Administration Guide with M...

Page 4: ...tion Guide PN 1725 36036 001_E doc 4 Icons and Conventions This manual uses the following icons and conventions Caution Follow these instructions carefully to avoid danger Note these instructions care...

Page 5: ...SpectraLink Configuration Cradle 9 3 Planning the Configuration Files 11 Typical Configuration Plans 11 4 Configuration Cradle Window 13 Configuration Cradle Toolbar 14 5 Creating Your Configuration...

Page 6: ......

Page 7: ...le can also aid in debugging system problems See Chapter 8 Assert Errors The Configuration Cradle is connected to a PC via a serial cable The Configuration Cradle program runs on the PC and enables th...

Page 8: ...SpectraLink 8002 e340 h340 i640 Wireless Telephone Configuration Cradle Administration Guide PN 1725 36036 001_E doc 8 SpectraLink Configuration Cradle with SpectraLink e340 Wireless Telephone...

Page 9: ...software from the Polycom website http www polycom com usa en support voice wi fi dual_charging_stand html into this folder Extract the individual files from the zip and run the PhoneConfig exe file...

Page 10: ......

Page 11: ...should be reserved for options that are normally set by the end user For Standby menu options such as Ring Type and Noise Mode default values may be entered with the expectation that the user may chan...

Page 12: ...Standby menus Typical User file settings If a setting can be changed by the user in the Standby menu then it would typically be stored in a User file These can be the default settings or whatever you...

Page 13: ...fault values Phone settings are unavailable until a handset is read or settings are copied to the Phone settings fields Initial window A window similar to the one shown below appears when the Config C...

Page 14: ...igned by entering it into the field and clicking the Save button By default the files will be saved in a new folder named ConfigData under the folder where the program is stored The new folder will be...

Page 15: ...alt the transfer The Serial and MAC windows display the serial number and MAC address of the handset in the Cradle This information is not stored The four labeled flags on the right indicate the statu...

Page 16: ......

Page 17: ...iguration information into the Editable settings fields Start with the System options and enter all system level field values such as IP addresses security and reg domain Click the Sys radio button on...

Page 18: ...ing the configuration process See Downloading a configuration plan to a handset below Alternately you can upload options from a correctly configured handset copy them to the Editable settings column c...

Page 19: ...Creating Your Configuration Plan PN 1725 36036 001_E doc 19...

Page 20: ...reless Telephone Configuration Cradle Administration Guide PN 1725 36036 001_E doc 20 Configuration Planning Worksheet Plan category____________________________ Filename______________________________...

Page 21: ...uring a quantity of handsets 4 Copy the settings to the Phone settings fields using the Copy settings right arrow 5 Click Write Phone to begin the download You may want to save the configuration load...

Page 22: ...adle Administration Guide PN 1725 36036 001_E doc 22 4 You may copy these settings over to the Editable settings fields using the Copy settings left arrow The settings may be used to create configurat...

Page 23: ...via the Help menu Download the latest SpectraLink Configuration Cradle software from http www polycom com usa en support voice wi fi dual_charging_stand html The software is delivered in a zip Install...

Page 24: ......

Page 25: ...srt file and sent to Customer Service for further debugging To record an assert error 1 Write down the error message on the display 2 Remove the Battery Pack and place handset in the Configuration Cra...

Page 26: ......

Page 27: ...ed for use in a Business environment This Class A digital apparatus complies with Canadian ICES 003 This is a Class A product In a domestic environment this product may cause radio interference in whi...

Page 28: ...lephone Configuration Cradle Administration Guide PN 1725 36036 001_E doc 28 Certification Registration Numbers North America cTUVus Symbol CU 72050463 01 Europe CE Mark US TUVR 2236 CB Certification...

Page 29: ...uipment Polycom products contain no user serviceable parts inside Refer servicing to qualified service personnel Notes The Configuration Cradle operates in a 50 to 85 degrees F 10 to 30 degrees C envi...

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