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DOC2153A                       RSS 2000 Getting Started guide + Corrections- V1.0.1.002.doc.1.002                                     
Page 7

 

RSS2000 Policies and Limitations 

Subject 

Description 

H.323 Alias 
length 

The maximum length of the system H.323 alias name is 16 characters 

IVR message 

The format for IVR message files is: WAV files, PCM 16bits 

Console 
Service 

RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1, 
Flow control OFF. 
ONLY ONE connection to the Console service is allowed, either by RS232 or 
by Telnet, but not both. 

Endpoint menu 

1.  When schedule a dial out & record from the Web UI, RSS will loopback the 

video and NEVER show the menu unless a menu operation (FECC arrow 
keys or DTMF 2/4/6/8) is given from the endpoint. 

2.  When a pre-defined endpoint dials into the RSS and the endpoint has the 

"immediate recording" option, RSS will do the same as above. 

3.  When inviting an endpoint to a P2P recording room (using E.164 number 

of the P2P room followed by #/* and E.164 number of the invited endpoint 
), the inviting endpoint will have the menu and the invited endpoint won’t 
have the menu 

4.  When two endpoints meet at a P2P recording room, only one of them can 

have the menu at a time. 

H.264 
bandwidth 

The maximum bandwidth for H.264 is limited to 768K 

P2P recording 
maximum 
bandwidth 

Maximum bandwidth for a P2P recording room is 1024K. If video protocol for 
P2P recording room is H.264, then the maximum bandwidth is 768K 

Archive file size 

If the media file size exceeds 4GB, downloading it from Web UI may be 
incomplete.  

Media Player 
Support 

Windows Media Player 9/10 is required. WMP 10 is recommended. 
RealPlayer can also be used if WMP is properly installed. 
QuickTime player is not supported. 
Some third party media player such as Media Player Classic (MPC) and VLC 
can also be used, but they were not certify 

Archive 
playback 

Archive playback with WMP does not support playback controls: 
Pause/Resume/FF/Backward, etc 

H.323 playback 

During H.323 playback, if there is packet loss and endpoint requests I-Frame, 
RSS cannot apply the request. Since all audio/video data are from the media 
file.  

System Reset 

Hard reset (power off and on) is not recommended.

 

 

Reset should be done via the Web UI or Console service whenever possible. 

 

Summary of Contents for RSS 2000 V1.0

Page 1: ...interruptible power supply UPS to protect the RSS 2000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Hardware Specification Pentium 4 2 8Mhz 1 5G RAM 250G Hardisk Form Factor 1U 19 rack mount Height 1 73 44 mm Width 16 83 430 mm Depth 15 35 390 mm Gross Weight 22 4 lbs 10 2 kg Power Supply Thermal controlled 220W ATX AC power supply w PFC AC Voltage ...

Page 2: ...e the RSS 2000 unit on a stable flat surface in the selected location 2 To connect to the power source insert the power cable into the Power connector on the rear panel of the MGC unit and insert the Power cable into the power source socket 3 Connect the lan cable to LAN1 in the back of the system 4 Turn on the power switch ...

Page 3: ...4 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 There are two ways to change the initial IP address of the sytem 1 Via a cross over lan cable 2 Via a RS232 or Telnet Console 1 Changing the initial IP address via a cross over lan cable 1 Connect a cross over lan cable to LAN1 in the RSS 2000 2 Set your laptop to the same segment of the RSS a For example in your laptop IP config setting ...

Page 4: ... 1 002 doc 1 002 Page 4 3 Open internet explorer and browse to http 192 168 1 254 4 Login to the system User name Administrator Password polycom 5 Go to system configuration IP setting and modify the IP address Click the save button and than reset the system ...

Page 5: ...When login to the console you will see the current IP address of the system Help show all available commands Changing the IP Address set lan1 static 172 21 100 20 mask 255 255 224 0 gw 172 21 96 254 Reset Password back to polycom User may reset the password of the administrator to default to polycom reset password Note The same steps apply also for Telnet connection Only one console can be connect...

Page 6: ...int to point calls can be record if both are dialing into the POLYCOM RSS 2000 1 H323 Playback How many conferences can be playback in H323 10 Archive view How many streaming can be reviewed unicast based on the Web Server capacity 60 Network TCP UDP ports used by RSS2000 Usage Type Port Range Manager TCP 81 Web TCP 80 Trace UDP 30011 Gatekeeper UDP 1719 RAS UDP 1720 Q 931 Socket TCP 1720 H 245 So...

Page 7: ... have the menu and the invited endpoint won t have the menu 4 When two endpoints meet at a P2P recording room only one of them can have the menu at a time H 264 bandwidth The maximum bandwidth for H 264 is limited to 768K P2P recording maximum bandwidth Maximum bandwidth for a P2P recording room is 1024K If video protocol for P2P recording room is H 264 then the maximum bandwidth is 768K Archive f...

Page 8: ...es on the non HD endpoint Login screen appear corrupted when using non English IE version case 688767 CRM HDX playback issues There are some issues with the HDX Issues that are open under the HDX project which should be verify with the RSS RSS shows connected and it s not RSS 92 Gatekeeper setting lost RSS 94 RSS2000 Crashed upon multiple dial in parties coming and going RSS 96 RSS 102 RSS2000 cra...

Page 9: ...doc 1 002 Page 9 9 Creation of WMV archive for HD recording is done offline in background in a ratio of 1 to 6 for each minute recording the archive will be ready to view in 6 minutes process after recording is stopped 9 Live streaming is not available for HD calls ...

Page 10: ... Update for Windows XP KB896688 KB896727 Update for Windows XP KB896727 KB898461 Update for Windows XP KB898461 KB899587 Security Update for Windows XP KB899587 KB899588 Security Update for Windows XP KB899588 KB899591 Security Update for Windows XP KB899591 KB900725 Security Update for Windows XP KB900725 KB901214 Security Update for Windows XP KB901214 KB902400 Security Update for Windows XP KB9...

Page 11: ...917344 KB917422 Security Update for Windows XP KB917422 KB917734_W MP10 KB917953 Security Update for Windows XP KB917953 KB918899 Security Update for Windows XP KB918899 KB920670 Security Update for Windows XP KB920670 KB920683 Security Update for Windows XP KB920683 KB920685 Security Update for Windows XP KB920685 KB921398 Security Update for Windows XP KB921398 KB921883 Security Update for Windo...

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