14
Multiple Call Appearances
Each line configured on the telephone can
have two call appearances. This is useful if
there is an active call and an incoming call
arrives on the same line. In the example
shown, there is in an outbound call with
Bob Smith. The second diagram shows an
incoming call from James Green. Soft key
labels are updated on the display to enable
the user to:
1.
Answer
this incoming call, the first
call is automatically placed on Hold.
2.
Reject
the second incoming call.
3.
Forwrd
the incoming call to another
extension.
Answering the incoming call places the
original on Hold and refreshes the soft key
labels as indicated (last illustration).
A user can also place another outbound call
on the same first line. Press
Hold
during the
first call and press
NewCall
to obtain dial
tone for a second call.
Shared Lines
*
Shared lines are an optional feature configured on the
server and may not be supported on your particular sys-
tem. Contact your System Administrator to find out.
The telephone supports shared lines
*
. If
two telephones share a line, an incoming
call to that number will cause both tele-
phones to ring. The call can be answered
on either telephone but not both.
The shared line icon changes to a moving
icon when the line is in use remotely.
Calls on shared lines can be transferred,
put on hold, or added to a conference.
