Polycom SoundPoint IP 300, User Manual

Page 1: ...User Guide SoundPoint IP 300 for SIP USER GUIDE SoundPoint IP 300 for SIP ...

Page 2: ...Point IP 300 SIP 6 Placing a Call 6 Answering a Call 7 Call Hold 7 Microphone Mute 7 General Key Use 8 Local Conferencing 8 Transferring a Call 8 Call Timer 9 Ending a Call 9 Redial 9 Call Forwarding 9 Volume Adjustment 9 Do Not Disturb 10 Time and Date 10 Headset Memory Mode 10 Display Contrast 11 Ring Type 11 Call Lists 11 Contact List 12 Speed Dial 13 Multiple Lines 13 Multiple Call Appearances...

Page 3: ...ompliance 20 Part 15 Rules 20 Class B Digital Device or Peripheral 20 Modifications 20 Installation Instructions 20 Plug Acts as Disconnect Device 20 Industry Canada IC 21 CE and VCCI Mark 21 Polycom Limited Warranty and Limitation Liability 21 Exclusions 22 Warranty Exclusive 22 Service Agreements 22 Limitations of Liability 22 Disclaimer 23 Governing Law 23 Copyright Notice 23 ...

Page 4: ...SIP for more information As well be sure to read the Parts List and the Safety Notices section in this guide before you set up and use the SoundPoint IP 300 SIP telephone Introduction Parts List The following items are included in your SoundPoint IP 300 SIP package Check this list before installation to ensure that you have received each item If you are missing any items please contact your SoundP...

Page 5: ...www polycom com Connecting Network and Power Source AC Power Option In Line Power Option Cisco Catalyst In Line Power Switch IEEE 802 3af compliant In Line Power switch Connect the supplied Network Cable between the LAN jack on the telephone and the LAN port on the wall or hub switch device port Connect the DC plug of the AC wall adapter into the supplied LAN cable as shown If the telephone is con...

Page 6: ...handset jack on the back of the telephone 2 Connect the headset optional accessory to the headset jack on the back of the telephone 1 Place all cords in the recessed area above the modular jacks as shown 2 Align the two protrusions on the bracket with their corresponding holes in the telephone and snap them together to lock the base to the telephone For a list of compatible headsets go to www poly...

Page 7: ...he 26 alphabetic characters and special characters available in context sensitive applications Hold Hookswitch Speaker For ringer and handsfree audio output Indicator This will alert you to incoming calls new messages and other events Character Display Shows information about calls messages soft keys time date and other relevant data Display Control Keys Use the arrow keys to scroll through the di...

Page 8: ...XYZ Hold Menu Redial DoNotDisturb Cancels ringing and directs incoming calls to your Voice Mail if supported Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services CallLists Conference Transfer Redial Dials last connected party from the telephone Hold Del Sel 3 D...

Page 9: ...es by pressing the Conference 1 3 DE 5 JKL 4 GHI 6 MN 8 TUV 7 PQRS 9 WX 0 OPER 2 ABC Directories Services CallLists BuddyStatus MyStatus Redial ABC 2 1 DE 3 5 4 MN JKL GHI 6 TUV 8 7 WXY 9 OPER PQRS 0 key In all cases the active call will appear on the display showing call duration and destination Users also have the option to dial directly from the dial pad without first getting dialtone Simply en...

Page 10: ...icrophone Mute During a call press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS The LED on the telephone lights up and a flashing micro phone on the display indicates that the other party parties cannot hear you I...

Page 11: ...or C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case A or lower case a characters and the 1 A a soft key can change this Local Conferencing A conference may be created with two other parties using the telephone s local conferencing feature 1 Place a call to the first party 2 Press the Conf soft key to obtain a new line the active call i...

Page 12: ... display 2 Optional If multiple lines are in use select which line to forward 3 Select Contact and press the Edit soft key to enter a number or URL to forward all future calls to 4 Press the Fwd soft key to confirm Call Forwarding Idle display returns with a moving arrow on the line label to confirm Call Forwarding enabled Call Timer Call progress on an active call is monitored through a local cal...

Page 13: ... follows 1 Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu VoiceMail DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 2 Select Settings followed by Clock Headset Memory Mode As an option the headset can be permanent ly enabled to place and receive calls from any audio keys on the telephone This is especially useful for regular ...

Page 14: ...If multiple lines are used first select which line to change Call Lists A local list of calls missed received and placed is maintained by the telephone up to 100 for each Press Hold Del Sel 3 DEF 6 MNO 9 WXYZ Hold Del Sel Menu Messages DoNotDisturb DEF 3 MNO 6 WXYZ 9 Select Directories fol lowed by Missed Received or Placed Calls as desired Call information will be displayed 3 Using the arrow keys...

Page 15: ...een numeric and upper lower case alphanumeric modes 4 Enter the Contact number This is a required field and it must be unique not already in the directory 5 Speed Dial Index Ring Type and Divert Contact may be left blank 6 Use and or the Change soft key to switch between Enabled and Disabled settings for the last four fields 7 Press Save to confirm or Cancel to abandon the changes then press Exit ...

Page 16: ... 1 Press Hold Del Sel 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 select Directories and Contact List 2 Press the Add soft key to enter John s contact details see Contact Direc tory or highlight John s existing directory entry and press Edit 3 Enter Speed Dial Index as 1 This assigns John to the first speed dial en...

Page 17: ...s the original on Hold and refreshes the soft key labels as indicated last illustration A user can also place another outbound call on the same first line Press Hold during the first call and press NewCall to obtain dial tone for a second call Shared Lines Shared lines are an optional feature configured on the server and may not be supported on your particular sys tem Contact your System Administr...

Page 18: ...re to be retrieved 3 Messages appear first to last in sent order 4 Press the Next or Prev soft keys to cycle through messages in order To send a text message 1 Press Hold Del Sel 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 and select Instant Messages 2 Optional If multiple lines are in use first select from which l...

Page 19: ...ing Type in this guide for further details The telephone combines interactive message services and status monitoring to complement a traditional messaging application such as email Live interaction within a pool of tele phones is possible by monitoring the presence of the parties involved Each telephone can watch the status of up to eight other telephones These other telephones form the Buddy List...

Page 20: ... soft key to block a watcher 5 Choose Blocked List to see which telephones you have blocked from monitoring your status Press the Unblock soft key to unblock a contact The software running on the tele phone is compatible with Windows and MSN Messenger for peer to peer presence and instant messaging Instant Messaging See Voicemail and Voice and Text Messaging Phone Reboot Periodically the telephone...

Page 21: ...rast Verify power is correctly applied to the SoundPoint IP 300 SIP telephone As No Dial Tone above Verify contrast adjustment Follow the instructions in this User Guide to adjust the contrast to a darker level Reboot the telephone to obtain a default level of contrast follow the instructions in this User Guide Verify successful outbound or inbound calling Place a call to the telephone under inves...

Page 22: ... Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 followed by System Status and Server Status to con firm line is actively registered to the server Reboot the telephone to attempt re registration to the server Display shows Network Link is Down Verify LAN cable is properly connected Check termination at...

Page 23: ...h can be determined by turning the equipment off 2 This device must accept any interferences received including interference that may cause unde sired operation by Polycom Inc could void the user s authority to operate the equipment Installation Instructions Installation must be performed in accor dance with all relevant national wiring rules L Installation doit être exécutée confor mément à tous ...

Page 24: ...fective item or if neither of the two foregoing options are reasonably available Polycom may on its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom is expected to warrant any replaced or repaired product or part for ninety 90 days...

Page 25: ...S OR IMPLIED EI THER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANT ABILITY FITNESS FOR A PARTICU LAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGE MENT ALL OF WHICH ARE EX PRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO AS SUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH TH...

Page 26: ... Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identi...

Page 27: ...ENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI ABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE ...

Page 28: ...com Inc All Rights Reserved Polycom SoundPoint and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries All other trademarks are the property of their respective compainies 1725 11319 001 Rev A Ca Spe Time Redial ...