Polycom SoundPoint IP 500 SIP 3.0, User Manual

Page 1: ...nce Transfer CallLists SpeedDial Time Date Redial 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC User Guide SoundPoint IP 501 SIP 2 2 USER GUIDE SoundPoint IP 501 SIP July 2007 All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...ld and Resume 7 Multiple Calls on Hold 7 Microphone Mute 7 General Key Use 8 Local Conferencing 8 Splitting a Conference 8 Transferring a Call 9 Call Timer 9 Ending a Call 9 Redial 10 Call Forwarding 10 Volume Adjustment 10 Do Not Disturb 11 Time and Date 11 Headset Memory Mode 11 Display Contrast 11 Ring Type 12 Call Lists 12 Contact Directory 12 Speed Dial 13 Multiple Lines 14 Multiple Keys Per ...

Page 3: ...pliance 21 Part 15 Rules 21 Class B Digital Device or Peripheral 21 Modifications 22 Installation Instructions 22 Plug Acts as Disconnect Device 22 Industry Canada IC 22 CE and VCCI Mark 22 Polycom Limited Warranty and Limitation Liability 22 Exclusions 23 Warranty Exclusive 23 Service Agreements 23 Limitations of Liability 24 Disclaimer 24 Governing Law 24 Copyright Notice 24 All manuals and user...

Page 4: ...ction Parts List The following items are included in your SoundPoint IP 501 SIP package Check this list before installation to ensure that you have received each item If you are missing any items please contact your system administrator Polycom SoundPoint IP 501 SIP Handset Handset Cord Network Power Cable Power Adapter specification varies according to country Phone Base Quick Start Guide Hold De...

Page 5: ... In Line Power switch Connect the keyed end of the sup plied Network Cable to the LAN jack on the phone and connect the shorter end to the Network LAN port Connect the DC plug of the AC wall adapter into the supplied LAN cable as shown Using an Inline Power Cable optional acces sory from Polycom the phone can be alter nately powered from a Power over Ethernet PoE compliant switch or hub Inline Pow...

Page 6: ...hone 2 Connect the headset optional accessory to the headset jack on the back of the phone 1 Place all cords in the recessed area above the modular jacks as shown 2 Align the two protrusions on the bracket with their corresponding holes in the phone and snap them to gether to lock the base to the phone For information on headsets please visit www polycom com and choose the Support link All manuals...

Page 7: ...ce Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Applications CallLists Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER ...

Page 8: ...ference Transfer Redial Allows setup of a 3 way local conference Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Applications CallLists Conference Transfer Redial Transfer of current call to third party Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 O...

Page 9: ...YZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or NewCall to obtain dial tone 2 Dial the desired number Using the Headset 1 With the optional headset connected press any assigned line key Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Directories Ser...

Page 10: ...el Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 during ringing Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off Using Hands Free Speakerphone Mode Call Hold and R...

Page 11: ...s and the 1 A a soft key can change this Local Conferencing You can create a conference with two other parties using the phone s local conferencing feature 1 Place a call to the first party 2 Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfe...

Page 12: ...nce 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Directories Services CallLists BuddyStatus MyStatus Redial M Me DoN ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 if in Hands free Mode or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC...

Page 13: ...L GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial 3 Using Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 O...

Page 14: ...WXYZ 9 OPER 0 to return to the main menu Subsequent calls to or from this phone using the headset will activate a flashing headset icon on the display Pressing the line keys or Answer soft key to receive a call will now connect to the user s headset automatically Repeat steps 1 3 and select Disable to turn Headset Memory Mode off Display Contrast To adjust the contrast on the display to a comforta...

Page 15: ... JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial for Missed Calls Contact Directory In addition to a directory of missed placed or received calls the phone can store a local directory of 200 or more contacts You can add delete edit dial or search for any contact in this list through just a few key strokes To add or edit a contact 1 Press Conference 1 3 2 Direct...

Page 16: ...posite the number on the display To quickly view a complete list of assigned speed dial entries press Del Sel Menu Messages ABC DEF Directories Services from the idle display Dial directly from a selected number Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Servi...

Page 17: ...ys Similarly outgoing calls will be distributed Multiple Lines Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services CallLists Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDist...

Page 18: ...o that number will cause both phones to ring The call can be answered on either phone but not both If a shared line is in use on one of the phones it may be unavailable on the other one The shared line icon changes to a mov ing icon when the line is in use remotely Calls on shared lines can be transferred put on hold or added to a conference Shared lines are an optional feature configured on the s...

Page 19: ...ir local directory This al lows identification of a contact by a specific ring tone To set a distinctive ring for a local contact 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 and select Contact Di...

Page 20: ... Reasons for this include accepting a new configuration or new software There are two ways to reboot the phone Simultaneously press and hold the Messages Hold and Volume keys see figure for more than 3 seconds or until a beep is heard Press Hold Del Sel 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 and select Setting...

Page 21: ...L Press the 1 A a soft key to alternate between numeric and upper lower case alphanumeric modes 6 Press the Select soft key to choose from various pre scripted short messages OR Press Edit to compose a custom message Use dialpad keys to cycle through the character set Use keys 1 0 and to select special characters 7 Press Send when finished Presence Status Buddy Lists The phone combines interactive...

Page 22: ...Disturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 and select Features and Presence 2 Choose My Status to change your own status 3 Choose Buddy Status to monitor the status of the contacts within your buddy list 4 Choose Privacy List to see which phones are allowed to watch your phone abd which phones are blocked from watching your phone 1 Press the Buddies soft key on the idle display to get to ...

Page 23: ...ast to a darker level Reboot the phone to obtain a default level of contrast follow the instructions in this User Guide Verify successful outbound or inbound calling Place a call to the phone under in vestigation Check that the display indicates incoming call informa tion Lift the handset Ensure dial tone is present and place a call to anoth er extension or number Check that the display changes in...

Page 24: ...tration to the server Part 15 Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any inter ferences received including inter ference that may cause undesired operation Safety and Compliance Class B Digital Device or Peripheral Note This equipment is tested a...

Page 25: ...ada CE and VCCI Mark This SoundPoint IP 501 SIP is marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC A full copy of the Declaration of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY Polycom war rants to the end user Customer that this product...

Page 26: ...n carrier communication services accessed through the product Abuse misuse negligent acts or omis sions of Customer and persons under Customer s control or Acts of third parties acts of God ac cident fire lightening power surges or outages or other hazards Exclusions Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL...

Page 27: ...implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Limitations of Liability This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States e...

Page 28: ...he above copyright notice and this per mission notice shall be included in all cop ies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED IN CLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABIL ITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI ABLE FOR ANY CLAIM ...

Page 29: ...l Rights Reserved Polycom SoundPoint and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries All other trademarks are the property of their respective companies 1725 11529 001 Rev C T Re All manuals and user guides at all guides com ...