Polycom SoundStation 2W, User And Administrator Manual

Page 1: ...SoundStation2W User Guide and Administrator Guide USER GUIDE ADMINISTRATOR GUIDE ...

Page 2: ...rom lightning is impossible If you suspect a natural gas leak report it immediately but use a telephone away from the area in question The SoundStation2W s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Never push objects of any kind into the SoundStation2W through housing slots as they may touch hazardous volt...

Page 3: ...all Hold 13 Call Mute 13 Call Timer 13 Redial 14 Speed Dial a Number 14 Dialing Using the Phone Book 15 Ringer Volume Adjustment 15 Dial Tone Adjustment 15 Speaker Volume Adjustment 15 Display Contrast Adjustment 15 Ring Type Selection 16 Backlight Adjustment 16 Language 17 Conferencing using the button 17 Adding a call 17 Bridge Soft Key 18 Phone Book 19 View System Information 21 Standby Mode 22...

Page 4: ...rmance 27 Administrative Setup Overview 29 Passcode 30 Location Information 31 Phone System 33 Flash Timing 34 Diagnostics 35 Mic Microphone Test 35 Console SPKR Speaker Test 35 Restore Defaults 36 Software Upgrade 36 Specifications and Warranty Information 37 Limited Warranty and Limitation of Liability 38 FCC Compliance 40 Exhibit J Customer Information 42 CE Mark R and TTE Directive 40 Safety No...

Page 5: ...ou begin using the SoundStation2W Overview SoundStation2W is Polycom s next generation wireless conference phone that gives users the freedom to confer ence wherever team collaboration is important even in rooms where there are no phone lines With better voice quality than the original SoundStation standard 2 4 GHz WDCT or 1 9 GHz DECT technology with voice en cryption up to 24 hours of talk time ...

Page 6: ...o ensure that you have re ceived each item If you are missing any items please contact your SoundStation2W reseller SoundStation2W console Battery pack 2 Cell Pack for SoundStation2W Basic 4 Cell Pack for SoundStation2W EX Console Charging module SoundStation2W base Base power supply Telephone cord Mobile telephone connector Registration card ...

Page 7: ...s also shown after a call is completed and the phone is available for the next call Connect base station to power and analog phone line Install battery Wait for phone to register to base station For best performance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use REDIAL SPDIAL P HBOOK 312 555 1212 Ready Ready 1 2 BONG Analog telephone line 3 ...

Page 8: ...an also be locked in place using a standard laptop security cable This feature is designed for rooms where it is important to ensure that the phone does not get removed from its home location and where it is desirable to eliminate the analog phone cable to the wall There is a locking grommet on the side of the console designed to accept the lock end of the cable Mounting Options Wall Mount Holes B...

Page 9: ... Answers incoming calls dials a call ends a call and provides dial tone Conference Call join or delete additional call participants during a confer ence call Dial Pad These 12 keys provide the 10 digits the 26 alphabetic characters and special characters available in context sensitive applications Mute Toggle microphone on or off during a conversation Volume Use these to adjust the volume of the h...

Page 10: ...le the signal sent from its matching base station and vice versa Accordingly the console will operate within 150 feet of the paired base sta tion The one to one pairing of con sole and base station ensures secure voice signal transmission The SoundStation2W imple ments Digital Spread Spectrum using frequency hopping encoding Fre quency hopping transmits the audio signal fragments over rapidly swit...

Page 11: ...able at electronics stores and mobile phone outlets for universal hands free kits The LCD on the console will dis play Mobile Phone In when it detects a connected mobile phone The mobile phone interface is used for all dialing and call management functions during Mobile Phone Mode Do not press the on the console when using Mobile Phone Mode No calls can be made via SoundStation2W while a mobile ph...

Page 12: ...ll other tele phone activities The three LEDs will blink green when the phone rings OR SEND OR SEND For best performance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use SoundStation2W allows you to place a call over an analog line or through an analog terminal adapter ATA Several methods are available to initiate a call Answering a Second Call If you...

Page 13: ...W will blink red To resume a call press the RE SUME soft key Call Mute When a call is muted you can hear the remote party but they cannot hear you To mute a call press the mute button The LEDs on the top of your SoundStation2W will glow red when your call is muted To release mute press the mute button again Call Timer Call progress on an active call is moni tored through a local call timer This is...

Page 14: ... DIAL soft key is available 1 Press the SP DIAL soft key 2 Enter the 1 or 2 digit Speed Dial number if you enter one digit wait through the brief delay Redial SoundStation2W stores the number that was last dialed This number can be recalled using the REDIAL soft key Press the REDIAL soft key The last number called will be displayed and dialed OR Press the key and then the REDIAL soft key The last ...

Page 15: ...ial Tone Volume Adjustment When the SoundStation2W is off hook press the Volume buttons to adjust the dial tone volume Speaker Volume Adjustment During an active call press the Volume buttons to adjust the speaker volume Display Contrast Adjustment 1 Press the Menu button and choose Settings and press the Select but ton 2 Cycle through the options using the Scrolling buttons and choose Contrast an...

Page 16: ...l this change Backlight Adjustment The SoundStation2W s display lights up when any button on the keypad is pressed or on an incoming call To turn the back light on or off 1 Press the Menu button and choose Settings and press the Select button 2 Cycle through the options using the Scrolling buttons and choose Back Light and then press the Select button The current status of the back light will be d...

Page 17: ... telephone system supports multi party call conferencing then you can establish multi party calls with your SoundStation2W Check with your System Administrator to determine the number of parties that can be conferenced together Your System Administrator may need to activate multi party conferencing features or provide you with instructions specific to your telephone sys tem Adding a call 1 While on...

Page 18: ...you make a mistake entering the number use the DEL soft key to correct the error 3 Press the SAVE soft key or CANCEL soft key if you wish to cancel the procedure Editing the Bridge soft key 1 Press the Menu button choose Bridge Setup using the Scrolling buttons and press the Select but ton 2 Choose EDIT soft key press the Select button and enter the new soft key label using the dial pad The first s...

Page 19: ...through just a few key strokes Selecting the PH BOOK soft key displays the Phone Book list sorted by names This list may be sorted by Name Company or Speed Dial Quick selection in a list Name or Company list Press a numeric key that corresponds with the letter that the name or company name begins with For example pressing 3 repeat edly will provide you with names that begin with D E F and 3 Speed ...

Page 20: ...wn speed dial number by using the Scrolling buttons or the dial pad 4 Press the OK soft key to save or the BACK soft key to edit the phone book entry Editing an entry 1 Choose the entry you wish to edit and press the Select button 2 Press the CHANGE soft key Using the Scrolling buttons select the field you wish to edit 3 Using the alphanumeric keys on the dial pad make changes 4 Press the SAVE soft...

Page 21: ...t removing Location and Number 1 Press the Menu button and choose This Phone and press the Select button 2 Cycle through the options us ing the Scrolling buttons and choose Location and Number and then press the Select but ton System Information 1 Press the Menu button and choose This Phone and press the Select button 2 Cycle through the options us ing the Scrolling buttons and choose System Infor...

Page 22: ... while the phone is in Standby and will switch the phone to active use mode Standby mode saves power but is not an Off function If you want to fully turn the unit off unplug the battery While in Standby mode the LCD display will still show estimated remaining talk time Talk time is shown numerically in hours to the right of the battery icon The console will switch into Stand by even if it is not r...

Page 23: ...tu ral conversation at optimum volume levels 2 cell battery 4 cell battery Charge Time 4 hours 8 hours Talk Time 12 hours 24 hours Standby Time 80 hours 160 hours Typical talk time and standby time are shown here Charging State The SoundStation2W s display will indicate when the battery is charging by animating the battery icon Low Power The SoundStation2W s display will indicate when battery char...

Page 24: ...ch as a cassette tape recorder via the auxiliary jack on the base station 2 Press the Menu button on the phone console choose Settings and press the Select buttons 3 Choose Aux Audio Out and press the Select button Press ON or OFF or cycle through the options using the Scrolling button Press the SAVE soft key or Select button to save the setting Aux Audio Out will return to the Off setting when th...

Page 25: ...phone jack OR a mobile phone call has been initiated Mobile Phone In Searching for Signal Attempting to contact the base station to establish a connection Searching for Signal Enter Number Enter the number you wish to dial Digits of the number you are dialing Charging A charger is plugged in and battery is recharging Charging Base Paging Page button on base was pressed to locate the console Base p...

Page 26: ...owing Check that the base is powered on Check that the console is opera tional Check that the base is con nected to an analog telephone POTS line Does Not Ring Check that the ringer is not turned off See Ringer Type Selection page 15 Try increasing the ringer vol ume Flickering LCD If your screen appears to flicker it may be because you are using a certain type of florescent light ing in your buildi...

Page 27: ...l parts become visible disconnect the SoundStation2W immediately Do not reconnect to the tele phone network until the SoundStation2W has been repaired For Best Performance Your SoundStation2W performs optimally when you follow these guidelines Position the SoundStation2W in the center of the conference table or desk The SoundStation2W works best in rooms that are 10 x20 or smaller Do not move the ...

Page 28: ...Administrator Guide ...

Page 29: ...icrophone 2 Console Speaker Test Select acoustic test signals to drive through the SoundStation2W s speakers 3 Restore Defaults Reset all custom settings and data entries Restores original default settings Software 1 Upgrade Soft ware Allows upgrade of SoundStation2W operational software to new releases The Administrative Setup menu consists of the following options If desired you can set a passco...

Page 30: ... Setup menu the screen will display whether or not a passcode is cur rently assigned Passcode Record the passcode If the passcode is forgotten contact Polycom Support at http esupport polycom com Remove a passcode Removing the passcode removes the requirement for an access passcode for the Admin Setup menu 1 From the Admin Setup menu choose Passcode using the Scroll ing buttons and press the Selec...

Page 31: ...press the SAVE soft key You may press the CANCEL soft key or the Exit button if you choose not to save the passcode You can assign a location name such as Conference Room B and the telephone number associated with your SoundStation2W By assigning a location name you will easily be able to return the phone to its home room location or determine the location of the matching base station Assigning a ...

Page 32: ... your entry You may press the Exit button to cancel your entry Assigning a telephone number 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Location using the Scroll ing buttons and press the Select button 2 Choose This Phone using the Scrolling buttons and press the Select button Enter the SoundStation2W s telep...

Page 33: ...Select button to save your entry You may press the Exit button to cancel your entry Audible Alerts You can turn the Low Battery and Signal Strength audible alerts on or off By default the Low Battery audible alert will be on but the Signal Strength audible alert will be off 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft ke...

Page 34: ...t keys to step through the available Flash Timing options 4 Press the SAVE soft key to save changes You may press the Exit button to cancel your selection 5 After about 15 seconds you should hear the tone and you should see READY appear on the console s LCD screen This indicates that the console and base station have recon nected The new settings will now be active LOCATION PHONE SYSTEM PASSCODE A...

Page 35: ...one s LED will glow red The testing microphone will begin sampling at a 1 Hertz rate 50 duty cycle The display will show a meter that modulates according to the relative sample received by the testing microphone 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the ...

Page 36: ...ose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Restore Defaults using the Scrolling buttons and press the Select button Press the OK soft key if you wish to restore defaults or the CANCEL soft key or the Exit button to return to the Diagnostics submenu Phone Book...

Page 37: ...Specifications and Warranty Information ...

Page 38: ...xpense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE ...

Page 39: ...ntact the Authorized Reseller for informa tion about service agreements appli cable to your product For technical support contact Polycom Support at http esupport polycom com Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to con sumers or the limitati...

Page 40: ...equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment This Class ...

Page 41: ...e 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evening Ring ...

Page 42: ...e Number REN 0 25 Facility Interface Code FIC 02LS2 Service Order Code SOC 9 0Y USOC Jack Type RJ11W A FCC compliant telephone cord and mod ular plug is provided with this equipment This equipment is designed to be connect ed to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See Installation Instructions for details The REN is used to determine t...

Page 43: ... utility commission public service commis sion or corporate commission for informa tion IMPORTANT The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centi meters from all persons and must not be co located or operating in conjunction with any other antenna or transmitter ...

Page 44: ...isuusvakuutus Polycom Ltd vakuuttaa täten että SoundStation2W on direktiivin 1999 5 EC keskeisten vaatimusten ja sen muiden tätä koskevien säännösten mukainen Déclaration de conformité Par la présente Polycom Ltd déclare que ce SoundStation2W est conforme aux conditions essentielles et à toute autre modalité pertinente de la Directive 1999 5 CE Dichiarazione di conformità Con la presente Polycom L...

Page 45: ...t operate Please ensure that a separate telephone not dependent on local power is available for emergency use 4 This product conforms to the DECT standard and uses a 128 bit User Authentication Key UAK for unique user security which provides greater than 3 4x1038 discrete codes 5 GENERAL WARNING The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted t...

Page 46: ...eadquarters 4750 Willow Road Pleasanton CA 94588 Polycom SoundStation and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries SoundStation2W is a registered trademark of Polycom Inc 2005 Polycom Inc All Rights Reserved 3810 07875 001 Rev B Reorder PN 2151 07890 001 ...