SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
128
PN: 1725-36038-001_N.docx
Message
Description
Action
No Server IP
In the case of static IP configuration,
the handset failed to find the call
server IP.
Verify that call server info is properly
configured on the handset.
No SIP user file
The phone is attempting to download a
SIP configuration file from the
provisioning server. A file must be
available for the username that was
entered either in the
Admin
menus or
as requested at power-on.
Ensure a SIP configuration file is
available on the provisioning server and
is named as specified
(sip_username.cfg).
No SVP IP
The handset is configured for “Static
IP” (as opposed to “use DHCP”), and
no valid SpectraLink 8000 SVP Server
address has been entered.
Enter a valid SpectraLink 8000 SVP
Server IP address in the configuration
setting or change to “use DHCP.”
No SVP Response
yyy.yyy.yyy.yyy
y…y = SVP Server IP address.
Handset has lost contact with the SVP
Server.
This may be caused by bad radio
reception or a problem with the
SpectraLink 8000 SVP Server. The
handset will keep trying to fix the
problem for 20 seconds, and the
message may clear by itself. If it does
not, the handset will restart. Report this
problem to the system administrator if it
keeps happening.
No SVP Server
Handset can’t locate SpectraLink 8000
SVP Server.
IP address configuration of SpectraLink
8000 SVP Server is wrong or missing.
SpectraLink 8000 SVP Server is not
working.
Check error status screen on
SpectraLink 8000 SVP Server.
No LAN connection at the SpectraLink
8000 SVP Server.
Verify SpectraLink 8000 SVP Server
connection to LAN.
No SVP Server
No DNS Entry
Handset unable to perform DNS
lookup for SVP Server, server had no
entry for SVP Server.
The network administrator must verify
that a proper IP address has been
entered for the SVP Server DHCP
option 151.
No SVP Server
No DNS IP
Handset unable to perform DNS
lookup for SVP Server, no IP address
for DNS server.
The network administrator must verify
proper DHCP server operation.
No SW Found
A required software component has
not been identified.
Check that the handset license type has
a corresponding entry in the
slnk_cfg.cfg file.
Check that the pd11sid.bin and
pi110000.bin entries exist in under this
license type in the slnk_cfg.cfg file.
No TFTP
Response
The handset could not get the
provisioning server to respond.
The handset will continue to boot
without checking if its current code is
the latest available. Check that the
provisioning server is operational. If the
Wireless Telephone is using DHCP,
check that the DHCP options are set
correctly.
