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PolyCom EX User Manual

Aug. 18, 2004 v 1.1

Page 1 of 13

USER MANUAL

FOR THE

PolyCom EX System

Prepared by: M. Dreger

Edited by:

A. Nickoloff, Manager Service Development & Training

August 18, 2004 Version 1.1

If you require assistance, please contact the NORTH Network Support Centre at

1-866-480-2255 or

support@northnetwork.com

Copyright © NORTH Network 1998.

The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source.

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Summary of Contents for The Remote Control

Page 1: ...loff Manager Service Development Training August 18 2004 Version 1 1 If you require assistance please contact the NORTH Network Support Centre at 1 866 480 2255 or support northnetwork com Copyright NORTH Network 1998 The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source ...

Page 2: ...om the Address Book 7 Speed Dialing a Frequently Called Site 8 Ending a Video Call 8 VOLUME CONTROL 8 CAMERA CONTROLS 9 Near End Camera 9 Far End Camera 9 Pan and Tilt 9 Zoom 9 Camera Presets Storing 10 Camera Presets Accessing 10 Camera Presets Deleting 11 Snapshots 11 PICTURE IN PICTURE PIP 12 Turning the PIP ON OFF During a Video Call 12 CHAPTER 2 TROUBLESHOOTING 13 Copyright NORTH Network 1998...

Page 3: ...om of the remote control When you place the remote control down on the table the image that you see on your monitor may change To keep the image the same lay the remote control on its side when not in use The word Far refers to the site s that you are connecting to over the PolyCom EX This is commonly called the Remote Site The word Near refers to the site at which you re located This is commonly ...

Page 4: ...Delete button Number Dot Preset Picture in Picture PIP Far Near buttons Directory button Call hang up button Graphics button Help Keyboard button 2 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Select button Copyright NORTH Network 1998 The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source ...

Page 5: ...o source 9 Keyboard Button The keyboard button allows you to display the on screen keyboard for text input 10 Delete Button The delete button allows you to delete letters or numbers when entering text 11 Graphics Button The graphics button starts and stops sending content to far sites when using the Visual Concert FX device select PowerPoint presentations 12 Call Hang Up Button The call hang up bu...

Page 6: ...system you have to turn both the camera and LCD monitor ON TURNING THE CAMERA ON OFF 1 Locate the I O switch at the back of the camera on the right hand side 2 Position the switch to I to turn the camera ON and O to turn the camera OFF TURNING THE LCD MONITOR ON OFF 1 Locate the I O switch at the back of the monitor on the bottom right hand corner 2 Position the switch to I to turn the monitor ON ...

Page 7: ...ook 1 Access the Address Book on the Main Menu by using the red DIRECTIONAL buttons to highlight the Address Book icon and press the SELECT button The Address Book screen appears Note Alternatively you can press the DIRECTORY button on the remote control and that will bring you right to the address screen 2 Place the call by scrolling to the site you want to call in the Address Book screen and pre...

Page 8: ...he bottom left hand corner of the screen Ending a Video Call 1 Press the green CALL HANG UP button on the remote control The DISCONNECT VIDEO CALL window should now be highlighted 2 If the DISCONNECT VIDEO CALL window is highlighted press the CALL HANG UP button a second time The call will be terminated 3 If the DISCONNECT VIDEO CALL window is not highlighted use the red DIRECTIONAL buttons to hig...

Page 9: ... control once The camera icon in the top right hand corner of the monitor will point away from you If the camera icon is already pointing away from you pressing the FAR button temporarily displays other icons Note You can only have Far End Camera control if the Far End site allows you to Pan and Tilt To move the camera to the left right up and down use the red DIRECTIONAL buttons on the remote con...

Page 10: ... 2 Press the number that you want to assign the preset set to 3 The screen will display a message saying Preset X stored where X is the number you assigned 4 Test your preset by moving your camera to a different view then press the number you assigned to the preset The camera should move to the pre programmed position Note If you physically move the PolyCom EX system the presets may need to be res...

Page 11: ...button once on the remote control The Near End image will fill the monitor screen 2 Adjust the camera s position by using the DIRECTIONAL buttons and the ZOOM button 3 Once you are ready to take and send the snapshot press the SNAP button again A message will appear on screen confirming that the image was sent 4 To go back to the live video press the NEAR button on the remote control RECEIVING SNA...

Page 12: ...are in a video call When the PIP is showing press the PIP button to turn it OFF If the PIP is not showing press the PIP button to turn it ON If you hold the remote in your hand while you turn the PIP off then place the remote down on a table surface the PIP reappears This happens because of the two touch sensors on the bottom of the remote To turn off the PIP again simply press the PIP button agai...

Page 13: ...bottom of the main monitor Use the left arrow key on the remote control to select the first visual clue on the left You cannot hear the other sites Your volume may be turned down too low Push and hold down the volume increase button on the remote control The far end may have their mute feature on Ask the far site to take themselves off mute The You have a video call Would you like to answer messag...

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