PolyVision
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Warranty
Warranty
WHAT IS COVERED
PolyVision Corporation warrants to the original consumer or other end-user
purchaser that this product is free from defects in material and workmanship for a
period of two years from the date of purchase and for five years if the product is
registered through the PolyVision product registration web page. During the
warranty period, and upon proof of purchase, the product will be repaired or
replaced (with the same or similar model) at PolyVision’s option, without charge for
either parts or repair labor. Shipping costs will apply. Please keep your original sales
receipt or delivery invoice for proof of purchase. Without proof of the purchase date,
your warranty will be defined as beginning on the date of manufacture, which is
recorded by serial number at the factory. This warranty applies only to the first end-
user purchaser and only when the product is used in a country for which it is labeled
for sale. Some factory-reconditioned parts may be used in the assembly of this
whiteboard.
WHAT IS NOT COVERED
1.
Any product that is sold or used outside of North America and Europe unless
the product was specifically labeled for sale in that country.
2.
Any product on which the serial number has been defaced, modified, or
removed.
3.
Damage, deterioration, or malfunction resulting from, but not limited to:
•
Accident, misuse, abuse, neglect, fire, water, lightning or other acts of
nature, unauthorized product modification, or failure to follow instructions
supplied with the product.
•
Use of unintended writing implements such as (but not limited to) ball point
pens, pencils, fountain pens, or non-dry-erase markers.
•
Use of non-approved cleaning materials or solvents.
•
Repair or attempted repair by anyone not authorized by PolyVision.
•
Any damage incurred in shipping.
•
Removal or installation of the product.
•
Any other cause that does not relate to a product defect.
4.
Cartons, carrying cases, pens, external cabinets, easels, or any accessories
used in connection with the product.
5.
Removal and/or installation charges.
6.
Shipping charges to and from our factory or authorized repair depot.
HOW TO GET WARRANTY SERVICE
If you experience a problem with this product, contact your local dealer or PolyVision
Product Support (800.620.POLY in the USA, or +32 (0)89 32 31 30 in Europe) to
