POMCube iCAN NetZero Plus, User Manual

Page 1: ...iCAN NetZero Plus User Manual V1 0 0 ...

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Page 3: ...ications 7 Parts and Features 8 Specifications 13 Installation 17 Tools and Safety Gear 17 Installation Conditions 18 Mounting 19 Battery System Installation 24 Internal Wiring 25 External Wiring 28 Accessories Installation 33 Safety Check 34 Basic Operations 35 Boot System 35 Shut Down System 35 Getting Started with the APP 36 Network Connection 36 Reset Network 1 Troubleshooting 1 Warranty and S...

Page 4: ...Service 7 ...

Page 5: ...tZero Plus system may be updated for technical reasons without prior notice Purchasing this product indicates that you have acknowledged it and accepted it Please visit www pomcube com for the latest updates Legal Compliance Disposal and Recycling This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your re...

Page 6: ...This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning ...

Page 7: ...lus CAUTION CAUTION indicates potentially hazardous situation which if not avoided could result in medium slight injury or a damage to iCAN NetZero Plus NOTE NOTE indicates an important step or tip that leads to best results but is not safety or damage related General Information WARNING Read this entire document before installing or using iCAN NetZero Plus Failure to do so or to follow any of the...

Page 8: ...alled WARNING Any installations must comply with The National Electric Codes NEC local codes and similar standards outline detailed requirements for safe installation of electrical equipment WARNING Do not insert foreign objects into any part of iCAN NetZero Plus Always use genuine parts and accessories purchased directly from POMCube or a POMCube certified party Using parts and accessories other ...

Page 9: ...e 1 month without placing iCAN NetZero Plus into a storage condition in accordance with POMCube s storage specifications CAUTION Ensure that no water sources are above or near iCAN NetZero Plus including downspouts sprinklers or faucets CAUTION Ensure that snow does not accumulate around iCAN NetZero Plus Cleaning and Maintenance WARNING Switch off all external and internal breakers then wait for ...

Page 10: ... WARNING If the battery pack leaks electrolyte avoid contact with the leaking liquid or gas If one is exposed to the leaked substance immediately perform the actions described below Inhalation WARNING Evacuate the contaminated area and seek medical attention Contact with eyes WARNING Rinse eyes with flowing water for 15 minutes and seek medical attention Contact with skin WARNING Wash the affected...

Page 11: ...able gas If such damage occurs please contact POMCube About iCAN NetZero Plus Overview iCAN NetZero Plus is an intelligent energy storage system to power your home especially the heavy loads 24 7 in emergencies like blackouts relieve you from heavy electricity bills and even help you to be energy self sufficient You may monitor your energy generation and consumption with the mobile APP anytime and...

Page 12: ...res NOTE The images shown in this User Manual are for reference only and may slightly differ from the actual product 1 Universal PCS hybrid inverter including inverter unit PV charging unit and energy management unit inside Utility Meter Main Panel iCAN NetZero Plus Sub Panel Critical Load Generator PV Array Generator iCAN NetZero Plus Main Panel Whole Home Load PV Array ...

Page 13: ...9 Network Indicator Power Indicator Wiring Box Sealed Cap Run Indicator Status Indicator ...

Page 14: ...ing Red Ready for network connection Blinking Green Wi Fi network and password detected or Ethernet cable detected connecting to router Solid White Connecting to the Internet or troubles in Internet connection while the router connection works properly Solid Green Internet connected successfully Status Indicator Blinking Blue System upgrading Blinking Red Communication fault between energy managem...

Page 15: ...nning normally Solid Red Inverter unit fault Solid Yellow PV charging unit fault Blinking Red Inverter PV charging unit alarming Blinking Green Inverter unit PV charging unit upgrading Power Indicator On Gird Generator Load power is normal Off Gird Generator Load power is abnormal 2 Lithium ion rechargeable battery system Battery System Battery Module Enclosure Door BCMS Module Wiring Box Battery ...

Page 16: ...atures Notes BCMS Module Battery management system Battery Module Wiring Box Enclosure Door Open it to switch on off battery system or check battery indicator lights It shall be unlocked by the key attached Battery Module Status Indicator Power Switch Start Button BCMS Module Status Indicator ...

Page 17: ...g Solid Red Protection Fault Battery Module Status Indicator Blinking Yellow Startup or upgrade in progress Blinking Blue Self inspecting Solid Green Running normally Solid Yellow Alarming Solid Red Protection Fault Specifications NetZero Plus Model No PNZ 7 5K121 3N NA0 PNZ 10K121 3N NA0 PNZ 11K121 3N NA0 PNZ 12 5K121 3N NA0 Recommended PV Input Voltage 500Vdc Universal PCS Hybrid Inverter Model ...

Page 18: ...A Rated Voltage 120 240Vac Split Phase Rated Frequency 60Hz Overload Capacity 110 10min 120 1min 130 10S PV Input Max Power of PV 2 7 5kWp Voltage Range 175 600Vdc MPPT Voltage Range 175 600Vdc Full Load MPPT Voltage Range 250 550Vdc MPPT Channels 2 Max Current 2 26A Number of Input 2 Battery Input Output Max Power 12 5kW Voltage Range 360 584Vdc Max Current 36A Protection DC Switch Yes Rapid Shut...

Page 19: ... Transformerless Operating Temperature Range 13 F 140 F 25 C 60 C Derating When Temperature Is Higher than 45 C Relative Humidity 0 95 No Condensation Cooling Passive Cooling through Aluminum Heatsink External Weatherproof Fan to Improve Performance Protection Rating NEMA 4X IP65 Altitude 9842ft 3000m Noise Emission 55dB A Standards Compliance EMC FCC Part 15 Class B Grid Connection Standards IEEE...

Page 20: ... Yes Short Circuit Yes General Dimensions W H D 25 6in 55 1in 10 2in 650mm 1400mm 260mm System Weight 507lbs 230kg Battery Module Weight 53lbs 24kg BCMS Module Weight 14 5lbs 6 6kg Enclosure Weight 64lbs 29kg Communication Interface CAN RS232 Display LED Operating Temperature Range 32 F 113 F 0 C 45 C Recommended Operating Temperature Range 50 F 95 F 10 C 35 C Relative Humidity 0 95 No Condensatio...

Page 21: ...for M5 Dismantle the lower cover of the device for wiring Screwdriver φ 6mm Tighten ground screw and keep ground wire in place Straight screwdriver φ 3mm Plug unplug wires of quick connectors Rubber hammer Load expansion bolts Wire Cutter Cutwires Tape measure Measure distance Levelling instrument Keep the product positioned horizontally Vacuum cleaner Clean dirt in drilling Insulated Gloves Safet...

Page 22: ...itions 1 iCAN NetZero Plus shall be installed indoor on a side wall of a garage or energy room 2 Horizontal installation is required 3 Reserve enough space for maintenance and pay attention to the maintenance space requirement for each side ...

Page 23: ...19 Maintenance Space Mounting 1 Attach the bracket to the back side of the battery system with M5x12 Sem screws 50cm 19 7inch 50cm 19 7inch 50cm 19 7inch ...

Page 24: ...ws NOTE Properly drill into a concrete wall with M6x50 expansion anchor screws CAUTION Dust proof is required during drilling CAUTION Make sure the cabinet is just on the floor The bracket is only for keeping the battery system from dumping while only the floor is bearing the load ...

Page 25: ...21 3 Hang the inverter on the bracket NOTE Before installing Universal PCS remove the battery seal cap BAT COM on the bottom of Universal PCS 4 Fasten the inverter and the bracket with M4x16 Sem screws ...

Page 26: ... applicable Universal PCS installed separately 7 If the battery cabinet is installed separately from Universal PCS the bracket for battery system is required Install the bracket on the wall with M6x50 tapping screws Ensure the distance between the bracket and floor is as specified in the figure below Hang the empty cabinet itself on the bracket NOTE Drill properly into a concrete wall then screw w...

Page 27: ...23 Installation requirements of battery bracket Battery system installed separately 1140mm 304 8mm 406 4mm 44 9inch 12inch 16inch ...

Page 28: ...stem Installation 1 Unlock and take off the enclosure door of the battery cabinet 2 Gently plug in the battery modules from the bottom up then the BCMS module on the top Fasten the modules on both sides M4x8 screws ...

Page 29: ...NOTE Keep the door from the cabinet until all installations are completed and system works normally Internal Wiring 1 Remove the screws on the wiring box of the battery cabinet and take off the cover board ...

Page 30: ...26 2 Wire cables of power 12Vdc and communication between battery system and Universal PCS Internal wiring of battery system ...

Page 31: ...27 Communication and DC12V cable wiring Power cable wiring ...

Page 32: ...V 75 C 10AWG 5 26mm2 12Vdc AFCI Communication 30V 60 C 24AWG 0 204mm2 Ethernet 30V 60 C Standard Ethernet cable 2 Refer to the table below for minimum external switch sizing and ratings Voltage Rating Current Rating AC 600V 63A PV 600V 30A 3 Connect Universal PCS to ground CAUTION As the inverter is transformer free neither positive nor negative polarities of PV arrays shall be ground connected ot...

Page 33: ...29 4 Connect iCAN NetZero Plus to grid ...

Page 34: ...ng power of iCAN NetZero Plus or it may lead to generator protection If the power of generator is inadequate please follow the instructions on our APP to set the maximum power of generator NOTE Follow the instructions on the APP for wiring and setting of generator remote control 6 Connect iCAN NetZero Plus to load ...

Page 35: ... Connect iCAN NetZero Plus to photovoltaic 8 Connect iCAN NetZero Plus to external AFCI Connect the communication cable and 12Vdc power cable CAUTION Communication and 12Vdc cables must be connected to the ...

Page 36: ...32 corresponding ports of AFCI Device 9 Connect iCAN NetZero Plus to a router using an Ethernet cable ...

Page 37: ...33 Accessories Installation 1 Install the antennas to right points as specified below 2 Insert the 4G SIM card Optional ...

Page 38: ...larities are correct Battery connection There is no voltage on the battery ports Positive negative and REF polarities are correct AC breaker AC breaker is turned OFF Grid connection External breaker is installed The appropriate breaker is installed as specified for iCAN NetZero Plus The breaker is turned OFF N L2 L1 are wired correctly Voltage is within the allowed range Generator connection Exter...

Page 39: ...n the Universal PCS and 3 Press the ON OFF button on Universal PCS wait around 60 seconds until the system starts normally and 4 Switch on the AC SWITCH on Universal PCS NOTE When the system starts working properly put the door of battery system back to the cabinet Lock it and keep the key well Shut Down System WARNING Shut down the device and switch off all the external switches from the home ele...

Page 40: ... the label pasted on the device 3 Detailed device data e g running status history alerts can be checked on the APP Set the working modes grid type utility rate plan generator information following the guidance on the APP Network Connection NOTE The network is not necessary for the device operation but the device should be connected to your router if you need to use the app to monitor it Internet i...

Page 41: ...iversal PCS If it is not recovered shut it down and contact us 2 The Network Indicator on Universal PCS is always blinking red The Wi Fi is not 2 4G Select a 2 4G Wi Fi for Wi Fi connection The indicator was not blinking red before configuring the network Make sure the indicator is blinking red before configuring the network Try to re configure the network 3 The Network Indicator on Universal PCS ...

Page 42: ...tatus Indicator on BCMS module battery system is solid red and the Status Indicator on every battery module is solid green Battery system over current short circuit protection Disconnect output switch of battery system check if there is an external short circuit and reboot the battery system If it is not recovered shut it down and contact us 8 The Status Indicator on BCMS module battery system is ...

Page 43: ...ersal PCS If it is not recovered shut it down and contact us Abnormal connection voltage of batteries Check battery connection and battery voltage Restart Universal PCS If it is not recovered shut it down and contact us 13 The Run Indicator on Universal PCS is solid yellow PV charging unit fault e g PV input over voltage Check PV input voltage Restart Universal PCS If it is not recovered shut it d...

Page 44: ...CS If it is not recovered shut it down and contact us 17 The Status Indicator on Universal PCS is blinking green System is turned off by energy management unit which might be caused by low battery over temperature low temperature or over current of battery Restart battery system If it is not recovered shut it down and contact us Warranty and Service Limited Warranty Thank you for purchasing POMCub...

Page 45: ...on either repair your iCAN NetZero Plus using new or refurbished parts replace your iCAN NetZero Plus with an equivalent product new or refurbished or refund you the market price of an equivalent product at the time of the warranty claim If your iCAN NetZero Plus is repaired or replaced under this Limited Warranty the remainder of the original warranty period will apply to the repaired or replacem...

Page 46: ...cation other than the original installation location without the express written consent of POMCube The presence of a third party product or component whether authorized or not Used in applications that exceed 90 Depth of Discharge DoD Used in applications that exceed one cycle a day The Warranty Period will be reduced by 50 for every 18 F 10 C of operating temperatures over 95 F 35 C In addition ...

Page 47: ...es and states do not allow any limitation on implied warranties or the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you Service If you have any questions please contact us at service pomcube com if it becomes necessary to return the device for repair contact your local distributor for more information ...

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