11
Troubleshooting
Problem
Possible Cause
Possible Solution
• Unit will not start.
• Battery pack not installed properly.
• Check battery pack
installation.
• Battery pack not charged.
• Check battery pack
charging
requirements.
• Internal components too hot.
• Allow tool to cool down.
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
charger
until
LED
lights.
• Charger not plugged in.
• Plug charger into a
working
outlet.
Refer
to
“Important
Charging
Notes”
for
more
details.
• Surrounding air temperature
• Move charger and battery
too hot or too cold.
pack to a surrounding air
temperature
of
above
40
degrees
F
(4,5°C)
or
below
105
degrees
F
(+40,5°C).
• Unit shuts off abruptly.
• Battery pack has reached its
• Allow battery pack to cool
maximum
thermal
limit.
down.
• Out of charge. (
To
• Place on charger and
maximize the life of the
allow to charge.
battery
pack
it
is
designed
to
shutoff
abruptly
when
the charge is depleted.
)
For assistance with your product, visit our website at www.portercable.com for a list of
service centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.
