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Fill 'little and often' - one log every 30 to 90 minutes is usually all 
that is needed.

When first lighting, or reviving a fire from embers, use only very 
small, thin, dry, sticks.

JOINERY WASTE

  Dry wood offcuts will burn well, but don't expect 

softwood waste to burn as cleanly or for as long as hardwood logs.

  PROBLEMS?

Problems like those listed here are usually due to some difficulty with 
the installation, chimney or fuel, so please check back  through this 
leaflet carefully. If necessary seek specialist advice. 

SMOKE FROM THE CHIMNEY  

A little smoke will be emitted   when 

the fire is first lit. Once hot, barely any smoke should be visible, though 
steam may be seen if damp fuel is used. Use only VERY dry wood. 

DAMAGED LINERS

 The Portway stove gets very, very hot inside, it is 

quite usual for the replaceable liners to crack or craze. They need only 
be   replaced   when   they   have   almost   completely   disintegrated.   Help 
them last longer by using only 

very

 

dry 

fuel.

HEAT   OUTPUT:  

A   stove   can   heat   a   typical   room   of  

about

  12m³ 

volume for each kW of output, so a 5kW model can heat up to (12 x 5) 
63m³, a room of about 5m square. The actual size depends on the 
insulation and air-change ratio of the room. To attempt to heat a larger 
room may cause excessive fuel use and damaging overheating.

CONDENSATION 

onto cool surfaces inside the stove can be severe if 

fuel is in any way damp. 

Use only very dry fuel.

OVER-FIRING: 

It is possible to leave the fire too long with the controls 

set   too   high   leading   to   'over   firing',   seen   as   glowing   metal   parts, 
excessive chimney temperature and risk of parts failing or chimney 
fires. Always set control to the lowest practical setting.

SMOKE   COMING   INTO   ROOM  

Fumes   are   poisonous-   smoke 

emission must NEVER be tolerated, causes might be:
NEW STOVE: There is often a smell and sometimes slight fumes as 
the paint cures. This normally stops after an hour or so.
INADEQUATE SEALS: Are all flue pipes and connectors  

absolutely 

gas-tight? Even the tiniest crack or gap can spoil the draught. Does the 
inset appliances fully seal against the fireplace? 

BLOCKED BAFFLE: Has soot and ash collected on the baffle above 
the firebox? 
UNSUITABLE,   BLOCKED   OR   UN-SWEPT   CHIMNEY:   The   first 
requirement   for   correct   operation   is   a   sound   chimney.   Check   the 
requirements earlier in this document and in any case of doubt engage 
a professional sweep or chimney engineer.
POOR AIR SUPPLY:  Lack of air to the fire is a common cause of 
smoking and poor performance. Air supply problems may be worse in 
certain   wind   conditions   (often   incorrectly   ascribed   to   'downdraught', 
which is in fact very rare), where air can be sucked out of the room. 
The answer is to fit an outside air vent, as near to the fire as possible, 
facing into the usual wind direction.
DOWNDRAUGHT:   Wind   can   blow  

down

  a   chimney   if   there   is 

something higher nearby such as a tree, hill or high building. Fitting an 
anti-downdraught cowl to the chimney top can cure this. Types which 
cannot be swept through are not recommended.
POOR CHIMNEY DRAUGHT- Draught in use MUST be 12Pa. 

CHIMNEY   FIRE:  

In   the   rare   event   of   deposits   inside   the   chimney 

igniting (roaring sound + dense smoke and sparks from the chimney) 
immediately   close   the   door,   shut   all   air   controls   and   call   the   fire 
brigade. Prevent fires by using 

very dry fuel

 

and having your chimney 

swept regularly.

 MAINTENANCE

MONTHLY

- With the fire cold, carefully check that the flue is clear and 

unblocked, that there is no build-up of deposits behind the baffle and 
that the door seals are sound.

ANNUALLY- SWEEP THE CHIMNEY

 The entire length of the chimney 

from stove to outlet should be swept annually.

NEW   PARTS  

Your   stove   has   been   extensively   tested   for   safety   - 

please don't try to modify it and always obtain genuine spare parts

.

SURFACE  FINISH

  Wipe the   stove  body  with  a  slightly damp  cloth 

when cool. Don't use aerosol spray or wax near the hot fire – they can 
ignite. Painted steel parts can be refurbished using special spray paint. 
Your stove generates 

VERY

 high temperatures. Eventually the internal 

parts will require replacement. Help parts to last by using only 

very dry

fuel.

 PARTS AND ACCESSORIES

Portway spares Tel. 01782 339034  Fax 01782 339028

First Line Spare Parts

Liner set, base (3 pcs)

Liner set, Inner (4 pcs)

Liner set, rear (3 pcs)

Liners, side (2 pcs)

Baffle (B) (1 vermi 1 steel pc)

Window

Touch-up paint

Outside Air Connector Kit

Hot Air Duct kit

Adapter for vertical rear flue take-off

Also Available from BFM: 

Freestanding and inset stoves. Marine model to Boat Safety Standards. 16kW Central Heating stove with automatic 

control. Gas stoves.

MADE IN ENGLAND

BFM Europe Ltd, Trentham Lakes, Stoke on Trent,  Staffordshire, England ST4 4TJ 

 www.bfm-europe.com  Tel 01782 339000  Fax 01782 339009

 4

LINER SET: 

Inner Liners shown hatched, baffle at 'B'

The Portway stove designs are registered at the UK Patent Office and protected by Copyright © and UK Design Right, Glyn Hughes 2006-2017. Certain parts are UK Patent Applied 
For. This document printed 28/11/2017. We are always striving to improve these products and may change their specification without notice.

Summary of Contents for Panoramic

Page 1: ...gned on behalf of the manufacturer by Glyn Hughes Design Engineer at Winster Derbyshire England 28 Nov 2017 Read these instructions Use only Dry Wood Logs This document when completed by the installer constitutes part of a Hearth Notice for purposes of Building Law It must be left with the householder and placed where it can easily be found INSTALLED AT LOCATION BY EMERGENCY CONTACT Flue Draught m...

Page 2: ... stove needs air to breathe there must be a permanent fresh air supply to the stove provided either by 1 AIR SUPPLY FROM OUTSIDE THE BUILDING Remove the rear air port and fit connector and 75mm flexi air supply tube direct to outside Make sure the inlet can t be blocked by snow rodents etc 2 AIR SUPPLY IN THE ROOM Remove the front air port There should be an air supply from outside the building in...

Page 3: ...door Once the logs are burning well set the air control to the lowest practical setting FILLING Filling too full will waste fuel create smoke and reduce efficiency Just adding one log every hour or so is all that is needed Don t fill above the level shown in the diagram CONTROL How fast the fire burns depends on how much air reaches the fuel There is only one control Slide to the right for higher ...

Page 4: ...g and poor performance Air supply problems may be worse in certain wind conditions often incorrectly ascribed to downdraught which is in fact very rare where air can be sucked out of the room The answer is to fit an outside air vent as near to the fire as possible facing into the usual wind direction DOWNDRAUGHT Wind can blow down a chimney if there is something higher nearby such as a tree hill o...

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