Positron Teleline Isolator 7501-16A, Description And Installation

7501-16A, B, C

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Plug-in OPX Card

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Service and Support

Technical Customer Support

Positron is committed to providing excellent ongoing technical support to its 
customers. A team of specialists is always available at our Technical Support 
Center in Montreal for either telephone consultations or on-site visits, to assist 
Field Technical personnel in the maintenance and troubleshooting of Positron 
equipment. During normal business hours, (8:30 a.m to 5:00 p.m. EST), any one 
of our Technical Customer Support (TCS) staff may be reached by dialing 
1-888-577-5254 from anywhere in the continental United States or from Canada. 
Customers outside North America should dial 1-514-345-2200. Staff may also be 
contacted via fax at 514-345-2271or e-mail at powerdivision@positron.qc.ca.

Positron TCS staff are available to provide technical assistance and/or to 
supervise the installation of Positron equipment. Assistance in the planning, 
configuration, and implementation of the installation will be provided as 
requested. Arrangements and pricing information regarding field assistance may 
be obtained by contacting the Technical Customer Support department. Please 
contact Positron for scheduling at least four weeks prior to the actual requested 
visit date.

Customer Training

Positron offers full customer training courses, as requested. Seminars are also 
available on High Voltage Interface (HVI). For more information, contact a 
customer representative by dialing 1-888-577-5254 or use our e-mail address, 
powerdivision@positron.qc.ca.

Warranty

Positron warrants that all equipment shall perform in accordance with Positron’s 
specifications. The warranty remains valid for 5 (five) years from the date of 
shipment. The warranty will be honored provided that the equipment has not 
been abused and provided that the equipment has been installed and used in 
accordance with Positron’s installation instructions and specifications. The 
warranty fully covers workmanship, materials and labor.

This warranty is in lieu of all other warranties, whether expressed or implied, 
including warranties of merchantability and fitness for a particular purpose. 
Positron guarantees that all equipment shall perform in accordance with 
Positron’s specifications. Positron disclaims any warranty that Positron