My C2i GPS won’t switch on
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Ensure battery is charged and switched on. See section 2 Plug ‘n’ Play for more details.
My C2i GPS pulls to one side
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Adjust the front wheel. See section 3.
The handle sits too high or too low
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Adjust the handle height to one of three settings. See section 4.
Battery dying before end of round:
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When charging battery ensure the green LED on the battery is iluminated.
•
Ensure battery is fully charged before the start of the round.
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At the end of the round place battery on charge and leave until fully charged.
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See section 13 Battery Care for more information.
Cannot locate my course:
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If your course is not displayed on the course select screen, restart the trolley when in close proximity to the first tee.
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We regularly update our course data. If your course is not available, please let us know via the support page on the
Powakaddy update App.
How do I change the distance units?
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Enter the settings menu, rotate the control dial and press to select Distance Units. Rotate the dial to display the
preferred unit then press to confirm.
The hole will not advance
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If you have taken a shortcut away from the last green to the next tee or conditions do not allow you within normal
proximity of the tee, the trolley may not auto advance. In this case you can advance manually by pressing the right
button.
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Move back to the previous hole by pressing the left button.
Unable to connect to GPS or No distances displayed:
•
Check
Competition mode
is not enabled. Enter the settings menu and deactivate.
•
Ensure you are outside away from buildings in an open sky position.
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Navigate to page 4 of the Settings menu and check a GPS version V0015 or higher is displayed. If not, please contact
Powakaddy Support.
My C2i GPS is showing information from a different course
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Enter the Settings Menu by holding both function buttons for 2 seconds.
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Select ‘Return to Start’ on page 4.
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Enter Play Golf and ensure you select the correct course.
I have been locked out of my trolley
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Use the default factory PIN shown is section 9
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Disable or reset in Settings
My C2i GPS is showing incorrect distances and hazard information
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Check the display is showing the correct hole (top left-hand corner)
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If your course is not available please let us know via the support page on the Powakaddy update App.
•
Please note: a maximum of four hazards are mapped on each hole.
Unable to Pair a device to my trolley.
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You cannot have multiple devices paired to the trolley at the same time.
•
If the connection fails during the pairing process; restart the mobile app and trolley before trying again. (See mobile
device manufactures instructions for closing aplications.)
FAQ’s
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