11 Service calibration and control of function
The power2max NG power meter is calibrated at the factory and doesn’t have to be newly calibrated
within the warranty period. Regardless of this fact, you still have the option of ordering a calibration
and function control in our Web Shop. In this case, we will examine your power2max NG power
meter on the outside, perform a new factory calibration and control of function. In addition to your
power2max NG power meter, you also receive a new test and approval certificate.
IMPORTANT:
Ordering a calibration and function control can be advisable after a crash, among other
things. However, it does not extend warranty coverage and only excludes a possible liability resulting
from mechanical damage that has not been identified.
12 Troubleshooting
Green LED indicator light blinks after activation
Battery is low – charge battery
Power meter is turned off – turn it on
Red LED indicator light blinks after activation
Power meter error – turn off and then on. If this is unsuccessful, then contact
support@power2max.de
Power meter does not pair with a head unit
Battery is low – charge battery
Power meter is turned off – turn it on
Head unit is not in pairing mode – place head unit in pairing mode
Power meter is in standby – activate power meter by rotating the crank.
Transmission is flawed – avoid sources of disturbance such as WiFi networks, microwaves, mobile
phones and other active power meters.
Power meter shows no function
Battery is low – charge battery
Power meter is turned off – turn it on
Operating software is in an undefined state (the power meter has “crashed”) – Turn off and then on.
If this is unsuccessful, contact support@power2max.de
Power measurements are not plausible
The zero point has changed uncontrollably – during a ride: do a zero point adjustment by depowering
Water intrusion under the USB cover
USB cover not closed correctly – let area dry, close USB cover correctly
USB cover is damaged or worn – let area dry, replace USB cover and close it correctly
