4 Warranty
4.1 Scope of warranty
Unless it is stated differently in this document, Saxonar GmbH guarantees that the product is free of
manufacturing and material defects. Any claims resulting from this warranty are to be directed to the
Saxonar GmbH. The original proof of purchase must be submitted. Unless it is stated differently in
this document, Saxonar GmbH does not cover any other guarantees and warranties, makes no other
assurances of any kind (expressed or implied) and hereby excludes any liability (including any implied
guarantee for proper use, handling or suitability for a specific purpose).
4.2 Local regulations
This warranty grants you specific rights. Depending on the state (USA), province (Canada) or your
home country, you may also have other rights. To the extent that this warranty is inconsistent with
local regulations, it must be modified to conform with existing legislation. The respective local laws
and regulations may be subject to exclusions or limitations due to this warranty. As an example, for
specific states in the USA as well as other countries outside of the USA (including Canadian
provinces), the following applies:
Exclusions and limitations in this warranty may not limit statutory consumer rights (e.g., United
Kingdom). Any such exclusions and limitations are thus invalid.
4.3 For consumers in Australia
In order to file a warranty claim, please contact the local importer or dealer from whom you
purchased this product. In the case of a valid warranty claim, Saxonar GmbH reserves the right to
choose whether to repair or replace your power2max product.
You are required to cover any costs you incur when filing a warranty claim. The rights you are
granted in this warranty apply in addition to other rights and legal remedies that you may be legally
granted in the context of our products. Warranties apply to our products that can not be excluded by
Australian consumer protection laws. In the case of major failure, you have a claim to a replacement
or a refund of the purchase price as well as a compensation for any further reasonable foreseeable
losses or damages. You also have a right to have products be repaired or replaced if their quality is
flawed and the flaw is not deemed to be a major failure.
4.4 Limitation of liability
To the degree allowed in accordance with local regulations and with the exception of the expressly
described obligations in this warranty, the Saxonar GmbH and its suppliers exclude any liability for
direct, indirect, special, accidental/coincidental or consequential damages.
4.5 Warranty disclaimer
The warranty does not apply to products that are not installed and/or adjusted professionally or in
accordance with Saxonar GmbH’s appropriate user’s manual. The power2max user’s manuals can be
downloaded on the internet at www.power2max.com
This warranty does not apply to damages to the product as a result of accidents, crashes or incorrect
use, not observing manufacturer’s specifications or other circumstances in which the product was
subject to loads or forces that the product was not intended for.
This warranty does not apply if the product was modified; this includes but is not limited to any
attempt at opening or repairing any electronic and associated components including motors,
controllers, batteries, wiring, switches and charging units.
Warranty claims are also void if the serial number or manufacturing code has been altered, made
illegible or removed.
Normal wear and tear are excluded from warranty. Normal wear of components can take place as a
result of appropriate use, not adhering to the Saxonar GmbH’s maintenance recommendations and
/or riding in conditions that are not recommended.
The following components are subject to “normal wear”: