Failed operation
You may try to solve the following simple
problems by yourself.
If they cannot be solved, please contact the
after-sales department.
• Check whether the appliance is connected to
power or whether the plug is fully inserted.
• Check whether the voltage is too low
• Check whether there is a power failure or partial
circuits have tripped
Door seal fails to be tight
• Remove foreign matters on the door seal
• Heat the door seal and then cool it for
restoration using a hair dryer
(Or blow it with an electrical dryer or use a hot
towel for heating)
Water pan overflows
• There is too much food in the chamber or food
stored contains too much water, resulting in
heavy defrosting
• The doors are not closed properly, resulting in
frosting due to entry of air and increased water
due to defrosting
Hot housing
• Heat dissipation of the built-in condenser via
the housing, which is normal.
• When housing becomes hot due to high
ambient temperature, storage of too much
food or shutdown of the compressor is shut
down. provide sound ventilation to facilitate
heat dissipation
Surface condensation
• Condensation on the exterior surface and door
seals of the refrigerator is normal when the
ambient humidity is too high. Just wipe the
condensate with a clean towel
Abnormal noise
• Buzz: The compressor may produce buzzes
during operation and the buzzer are loud
particularly upon start or stop. This is normal
• Gurgling noises: Refrigerant flowing inside of
the appliance may produce this noise, which is
normal
Odour
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Light fails to get lit
• Check whether the refrigerator is connected to
power supply and whether the illuminating light
is damaged
• Have the light replaced
Loud Noise
• Check whether the floor is level and whether
the refrigerator is placed stably
• Check whether accessories are placed at
proper locations
Long-time operation of the compressor
• Long operation of the refrigerator is normal in
summer when the ambient temperature is high
• Having too much food in the appliance at the
same time
• Food is not coold before being put into the appliance
• The doors are opened too frequently
Doors cannot be properly closed
• The door is stuck by food packages.Too much
food is placed the refrigerator is tilted
5. TROUBLESHOOTING
17/20
