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User manual 6/10 kVA Rev.2 

POWERTRONIX .                             - Page 26 of Total 29 -                             January 2006 

5. Troubleshooting 

 
 
 

The form of LED Display 

 

LED display 

No. Operating 

status 

1

2

3

4

5

6

7

8

9

10

Alarm warning 

0~35% 
Load capacity 

 

 

 

 

 

 

 

 

 

 

none 

36%~55% 
Load capacity 

 

 

 

 

 

 

 

 

 

 

none 

56%~75% 
Load capacity 

 

 

 

 

 

 

 

 

 

 

none 

76%~95% 
Load capacity 

 

 

 

 

 

 

 

 

 

 

none 

Normal  

Mode 

96%~105% 
Load capacity 

 

 

 

 

 

 

 

 

 

 

none 

0~20% 
Battery capacity 

 

 

 

 

 

 

 

 

 

 

Beep once every sec 

21%~40% 
Battery capacity 

 

 

 

 

 

 

 

 

 

 

Beep once every 4 sec 

41%~60% 
Battery capacity 

 

 

 

 

 

 

 

 

 

 

Beep once every 4 sec 

61%~80% 
Battery capacity 

 

 

 

 

 

 

 

 

 

 

Beep once every 4 sec 

10 

Battery 

Mode 

81%~100% 
Battery capacity 

 

 

 

 

 

 

 

 

 

 

Beep once every 4 sec 

11 Bypass 

mode 

 

 

 

 

 

 

 

 

 

 

Beep once every 2 min. 

12 

overloaded in normal mode and 
UPS still in INV mode 

 

 

 

 

 

 

 

 

 

 

Beep twice every sec. 

13 

overloaded in normal mode and 
UPS in bypass mode 

 

 

 

 

 

 

 

 

 

 

Beep twice every sec. 

14  Utility 

power 

abnormal 

 

 

       

 

     

 

 

15 

Overloaded in battery mode,   
Early-warning 

 

 

         

 

 

 

Beep twice every sec. 

16 

Overloaded in battery mode,   
Cut off the output 

 

 

 

 

 

 

 

 

 

 

Continuously beep 

17 Over 

temperature 

 

 

 

 

 

       

  Continuously 

beep 

18 Inv 

abnormal 

 

 

 

 

          Continuously 

beep 

19 

Output short circuited 

 

 

 

 

          Continuously 

beep 

20 

BUS voltage abnormal 

 

 

 

            Continuously 

beep 

21 

Charger and battery failed 

            Beep 

once 

every 

sec 

22 

BAT SCR failed 

 

 

 

 

 

       

  Continuously 

beep 

23 Fan 

abnormal 

 

 

 

 

 

 

     

  Beep 

once 

every 

sec 

24 INV 

RLY 

failed 

 

 

 

 

 

       

  Continuously 

beep 

25 Communication 

abnormal 

 

 

 

         

    Continuously 

beep 

26 Parallel 

abnormal 

 

 

 

 

 

        Continuously 

beep 

: Solid ON       : Flash       : LED display and alarm warning are dependent on other conditions. 

 
 

Summary of Contents for PTX 2 M Series

Page 1: ...POWERTRONIX spa User Manual PTX 2 M Series UPS 6 10 kVA POWERTRONIX spa www powertronix it Via Abruzzi 1 20056 Grezzago ITALY ...

Page 2: ...rd 11 DB9 Dry Contact Card 11 AS400 Card 12 SNMP HTTP Agent 12 3 Operation 13 3 1 LCD and LED Display 13 LCD 13 LED 15 3 2 Starting up Shutting down the UPS 16 3 3 Operation Modes 17 3 4 Configuration Settings 18 Output Voltage Frequency 18 Bypass Voltage 19 4 Maintenance 20 4 1 General Maintenance 20 Environment 20 Storing the UPS and Battery 20 Replace the Battery 20 4 2 Replacing the New Batter...

Page 3: ...rocessing equipment It is not intended for use with life support and other designated critical devices Î Maximum load must not exceed that shown on the UPS rating label Î Storing magnetic media on top of the UPS may result in data loss or corruption Î Once batteries have reached the end of their life ensure they are disposed properly REFER TO YOUR LOCAL LAWS AND REGULATIONS FOR BATTERY DISPOSAL RE...

Page 4: ...does not include damage resulting from accident or misuse POWERTRONIX reserves the right to determine whether the damage to the connected equipment is due to malfunction of the POWERTRONIX product by requesting the equipment in question to be sent to POWERTRONIX for examination This policy is above and beyond only to the extent needed of that provided by any coverage of connected equipment provide...

Page 5: ...plies reliable pure and stable power at an affordable price Feature Benefits 9 True on line double conversion 9 PWM technologies w IGBTs 9 Wide input voltage range 9 DC Start 9 Battery self test 9 Microprocessor based control 9 User friendly LCD or LED 9 Communication ports Standard RS232 and optional communication slot for either DB9 USB AS 400 or SNMP HTTP card 9 Light weight unit 9 Optional ext...

Page 6: ...User manual 6 10 kVA Rev 2 1 Presentation 1 2 System Configuration 6kVA 260W x 717H x 570D mm 90 kgs 10kVA 260W x 717H x 570D mm 93 kgs POWERTRONIX Page 2 of Total 29 January 2006 ...

Page 7: ...lect down button 7 Enter button 5 6 Off button 6 7 On button 5 7 Test Silence button POWERTRONIX Page 3 of Total 29 January 2006 LED 1 2 3 4 5 6 7 8 9 1 Line LED green 2 Load Battery Capacity LEDs 3 Battery LED yellow 4 Bypass LED yellow 5 Fault LED red 6 Inverter LED green 7 Select up button 8 Select down button 9 Enter button 7 8 Off button 8 9 On button Test Silence button ...

Page 8: ...7 7 6 6 3 3 5 5 4 4 6 kVA 10 kVA 1 Communication ports Standard RS232 Port DB9 USB AS400 SNMP HTTP Option 2 Fan 3 Input Breaker 4 Inlet Outlet Terminal Block 5 Maintenance Bypass Switch 6 External Battery Slot Option 7 Parallel port POWERTRONIX Page 4 of Total 29 January 2006 ...

Page 9: ...User manual 6 10 kVA Rev 2 1 Presentation Extended Battery Bank POWERTRONIX Page 5 of Total 29 January 2006 ...

Page 10: ... UPS can be supplied in a varied number of boxes depending upon the model ordered The number of boxes provided should be as follows MODEL Box 1 TOTAL BOXES ST3060 1 Box ST3100 1 Box PTX 2M Series 6 10kVA Tower Box 1 1 2 3 4 Shipping Box Includes 1 UPS 2 User Manual 3 25 pin Serial Communication cable Option for parallel units only 4 External Battery Cable for long runtime units Option 3 port for 6...

Page 11: ...d equipment is turned off before starting UPS The load equipment must be started one by one to avoid inrush current 6 WARNING AC and DC voltages can still be present on the terminal blocks even with the mains supply disconnected Always check with a multi meter before handling cables or connections y Keep the UPS on a flat stable surface with 50cm space around it for proper ventilation y Installati...

Page 12: ... battery bank for loosing batteries 1 For the long runtime application please make sure the battery voltage must be 240 VDC nominal 2 Connect the external battery with the proper external battery cable as shown pictures above 3 After making connections double check the wiring is correct and wires are secure ...

Page 13: ...ing is correct and wires are secure 5 IMPORTANT If an earth leakage protection device RCD is to be used on the installation this must be installed between the output of the UPS and the distribution board It must not be before the input of the UPS 6 Ensure all load equipment is turned off before starting UPS 7 Start up each UPS one by one and make sure all UPS are working in normal mode 8 Measure t...

Page 14: ...e installed Please contact sales representative for further information of monitor software The pins of the connector are as following POWERTRONIX Page 10 of Total 29 January 2006 The RS 232 interface settings are as follows PIN PIN Definition UPS PIN Definition PC 2 Transmitted data Received data 3 Received data Transmitted data 5 Signal Ground Signal Ground Baud Rate 2400 bps Data Length 8 bits ...

Page 15: ... Card USB Card AS400 Card and SNMP HTTP Card USB Card DB9 Dry Contact Card Pin Definition of DB9 for NOVELL Interface PIN of DB9 Function explanation I O 1 UPS Fault Output 3 GND Input 4 Remote Shutdown UPS 12VDC Output 5 Input 12VDC Input 6 Bypass Mode Output 7 Low Battery Output 8 Normal Mode Output 9 Utility Power Fault Output POWERTRONIX Page 11 of Total 29 January 2006 ...

Page 16: ...e NetAgent II CD on a Windows environment and configure the IP address All the other configurations could be accomplished in a Web browser NetAgent II also provides shutdown programs for different operating systems Shutdown commands can be sent for such events as power failure low UPS battery condition UPS overload UPS overheating and scheduled shutdowns All shutdown events are configurable by the...

Page 17: ...ck to UPS Status if you do not push any buttons for 2 minutes Display 1 Welcome screen POWERTRONIX UPS On Line UPS Display 2 Input Output Voltage and Frequency Input 220V 50Hz Identification Output 220V 50Hz Display 3 UPS Status AC FAIL BATT LOW NO Output Display 4 Real Input Output Voltage and Frequency Input Voltage 220 VAC Output Voltage 220VAC Input Frequency 50 Hz Output Frequency 50 Hz POWER...

Page 18: ...r 100 Display 7 Inside Temperature Inside TEMP 33 91 Display 8 New Alarm NEW AC Fail 1 ALM Overload 3 Display 9 Old Alarm OLD AC Fail 5 ALM Overload 9 Display 10 Bypass Voltage Setting Bypass Volt Set LO 176V HI 253V Display 11 Output Voltage Frequency Setting Volt Freq Set 220 VAC 50 Hz POWERTRONIX Page 14 of Total 29 January 2006 ...

Page 19: ...re 5 Inverter LED green This indicates the inverter is working normally 6 10 Load Battery Capacity LEDs a No 6 to 7 LED is green color No 8 to 9 is yellow and No 10 used as warning LED for overload or battery low is red b These LEDs show the load of the UPS if the AC input is available in Normal Mode LEDs light up to indicate the following information No 6 LED 0 25 No 6 9 LEDs 76 100 No 6 7 LEDs 2...

Page 20: ... for operation Shutting down the UPS Press the Select up Select down buttons simultaneously for a few seconds The UPS will Turn off During shutdown do not press any buttons Pressing a button may cause the UPS to re energize and deliver output power Battery Start up of the UPS Step 1 Unplug the UPS from any AC mains supply Step 2 Press the Select down Enter buttons simultaneously to switch on UPS T...

Page 21: ...nverter and static switch to support power to load The battery charging voltage comes from AC utility input and is converted by AC DC charger to support battery charging power Battery Mode The AC output comes from battery passing through DC AC inverter and static switch within the battery backup time Bypass Mode Under the following conditions the bypass will be enabled 1 Overload 2 Inverter failur...

Page 22: ...ge Frequency Setting Volt Freq Set 220 VAC 50 Hz Display 11 Output Voltage Frequency Setting Volt Freq Set 220 VAC 50 Hz Step 3 Use the Select Up or Select Down keys to adjust the output voltage 220V 230V and 240V Press the Enter key to confirm the voltage and then the cursor will move to frequency selection The output frequency 50Hz or 60Hz can be adjusted by the same key operation Step 4 Once th...

Page 23: ...r will pop up to indicate the item newly selected Press the Enter key to get the item of LO or HI range the user want to adjust Display 10 Bypass Voltage Setting Bypass Volt Set LO 176V HI 253V Display 10 Bypass Voltage Setting Bypass Volt Set LO 176V HI 253V Step 3 Use the Select Up or Select Down keys to adjust the voltage changing 1V by every press LO low range 176V 20V HI high range 253V 20V S...

Page 24: ...nvironment with an ambient temperature range of 32 F to 104 F 0 C to 40 C Î Keep the UPS on a flat stable surface with 50cm space around it for proper ventilation Î Do not place the unit near a heat source and avoid placing the unit in direct sunlight Î Do not place the unit near water or excessive moisture Storing the UPS and Battery When storing the UPS for any length of time it is recommended t...

Page 25: ... Enter buttons for LCD version or the Select down Enter buttons for LED version for three seconds to activate the self test If the UPS switches back to Normal Mode after 10 seconds then the batteries are good If it does not then please replace the battery or contact your sales representative for assistance 4 4 Recycling the Used Battery Do not discard the UPS and batteries with normal household in...

Page 26: ... 2 Remove short circuit condition restart the UPS Fault Warning Normal y UPS in Bypass Mode y The alarm beeps continuously AC OK BATT OK DC_BUS Fail 1 Power Board failed 1 Restart the UPS first If the UPS can not work normally please contact with sale representative Fault Warning Normal y UPS in Normal Mode but battery capacity is low y The alarm beeps once every second for battery low AC OK BATT ...

Page 27: ... OK Battery Mode 1 AC utility power fail 2 Input cable broken or disconnect with UPS 1 If AC utility power fails reduce the load in order to extend backup time 2 If it is not power failure please check the rated input or connected power line Fault Warning Norma y UPS in Battery Mode y Alarm beeps per 1 second AC Fail BATT LOW Battery Mode 1 AC utility power fail 2 Battery power is discharging deep...

Page 28: ...he 5 LED are turned on the UPS beeps continuously The UPS transfers to fault mode due to its internal fault Please contact the Sales Representatives The utility power LED flashes The voltage or frequency of the utility power is out of the input range of the UPS The UPS is running in battery mode To save your data and close the application program Make sure the utility power is within the input vol...

Page 29: ...the loads and remove the non critical equipment Battery discharging time diminishes Battery aged Replace the batteries Please contact the distributor to obtain the parts and replacement service The ON button is pressed too briefly Press the ON button for more than 1 second The UPS is not connected to the battery or the battery pack voltage is too low Check the battery or recharge the battery The U...

Page 30: ...ce every 2 min 12 overloaded in normal mode and UPS still in INV mode Beep twice every sec 13 overloaded in normal mode and UPS in bypass mode Beep twice every sec 14 Utility power abnormal 15 Overloaded in battery mode Early warning Beep twice every sec 16 Overloaded in battery mode Cut off the output Continuously beep 17 Over temperature Continuously beep 18 Inv abnormal Continuously beep 19 Out...

Page 31: ...ypical Backup Time Full load 8 minutes 5 minutes Battery Type Sealed Lead Acid maintenance free 12VDC 7AH per cell Sealed Lead Acid maintenance free 12VDC 9AH per cell Numbers of Batteries 20 cells Recharge Time to 90 7 hours 8 hours Advance Warning Diagnostics Front Panel Indication LCD UPS Status I P Voltage Frequency O P Voltage Frequency Battery Voltage Battery Capacity Loading Temperature His...

Page 32: ... 158 95 66 49 38 2 EB 80pcs 297 180 126 95 75 3 EB 120pcs 446 273 192 145 116 PTX 2 M 54 31 21 15 12 9 7 6 5 1 EB 40pcs 216 131 91 68 54 44 37 31 27 2 EB 80pcs 402 246 172 131 104 85 72 62 54 3 EB 120pcs 602 370 261 198 158 131 110 95 83 Î EB External Battery Bank Î For 6kVA using 7Ah 12VDC battery Î For 10kVA using 9Ah 12VDC battery Î Indicates time not calculated contact sales representative for...

Page 33: ... 2 POWERTRONIX Page 29 of Total 29 January 2006 6 Appendix 6 2 Contact Information POWERTRONIX SpA Via Abruzzi 1 20056 GREZZAGO MI Italy Tel 39 02 90968648 Fax 39 02 90968658 E mail info powertronix it http www powertronix it ...

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