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ACE Series –– Owner’’s Manual –– 03/17/09 

 

 

 

 

 

 

UPS is supplied with a special RS-232 SERIAL cable (that is compatible with DB9 line) socket on the UPS rear panel. That port 

possesses several signals as explained below: 
 

Pin# 

Function 

I/O 

Power Fail:    Normally open status, will close when active 

OUTPUT 

Reference GND for pin 2 and 5 

OUTPUT 

Battery Low:    Normally open status, will become closed during 

active 

OUTPUT 

Remote shutdown UPS:    Supply this pin at high voltage (+5V to 

+12V) 500ms to shutdown UPS. Activates at battery mode 

INPUT 

Reference GND for pin 6 

INPUT 

 

7.3   

Computer interface USB port configuration

 

The USB computer interface port located on rear of UPS has the following characteristics: 

x

 

Immediately after connecting the UPS through USB port to a PC, a pop-up message near PC system tray will appear 

when USB cable is connected for the first time.   The pop-up message displays "Found New Hardware" and "Your new 

hardware is installed and ready to use". (see image below) 

 

 

x

 

To identify which communication port (USB or SERIAL) is displayed in the system tray, via the Windows ““Device 

Manager””.    The UPS through USB interface will display in the Device Manager section ““Human Interface Devices”” .   

The USB interface displays    ““USB Human Interface Device””. (see image below) 

 

 

 

x

 

The ACE Series UPS is provided with a USB type ““B”” computer interface port located on rear of UPS.    (see image 

below) 

 

(Female View) 

Summary of Contents for 600-1000-1500-2000 VA

Page 1: ...ries Uninterruptible Power Supply 600 1000 1500 2000 VA UL version POWERVAR Telephone 847 596 7000 1450 Lakeside Drive Fax 847 596 7132 Waukegan IL 60085 Website www powervar com The ABCs of Power Conditioning ACE Series ...

Page 2: ...e keep this manual in a safe place for future reference and carefully read the important safety instructions in chapter 1 before installation and start up of the UPS All rights reserved Reproduction in whole or in parts without the prior written consent of POWERVAR is prohibited The illustrations and plans describing the equipment are intended as general reference only and are not necessarily comp...

Page 3: ... 3 3 3 Charge the battery 3 3 4 Connect to utility supply 3 3 5 Check the site wiring fault indicator 3 3 6 Advanced monitoring software 4 Layout Control Panel 5 4 1 Front LED operating panel 4 2 Back panel 5 Operation 8 5 1 Switch ON 5 2 Switch OFF 5 3 Silence 5 4 Self test 5 5 Load Bar Graphic 5 6 Battery Charge Bar Graphic 5 7 Cold Start 5 8 Shutdown Mode 6 Alarms 10 6 1 BACKUP slow alarm 6 2 L...

Page 4: ...curity Recommendations 8 Maintenance and Storage 13 8 1 Maintenance 8 2 Storage Conditions 8 3 Extended Storage Conditions 9 Battery 14 9 1 Battery Life 9 2 Battery Rules 9 3 Safety precautions 9 4 Hot Swappable Battery Replacement Tower Procedure Appendix A Troubleshooting 21 Appendix B Specifications 22 ...

Page 5: ...no user serviceable parts inside All maintenance and service work except replacement of the batteries should be performed by qualified service personnel After switching UPS unit OFF wait two 2 minutes for the DC capacitors to discharge Lethally high voltage may remain at the terminals of the electrolytic capacitors Be aware that the inverter can restart automatically after the input voltage is res...

Page 6: ...dition when the utility power is connected the battery charger would work automatically even when UPS power switch is OFF Furthermore in order to save battery energy UPS can automatically turn the charger OFF under backup mode if none of the connected loads are operating The visual and audible indications of the UPS Advanced Battery Management algorithms present the battery s status including capa...

Page 7: ...kmanship for a period of twenty four 24 months after the date of shipment or such other period as may be specified Contact the POWERVAR Service Department for help at 847 596 7000 NOTE This warranty does not cover failures of the product which result from incorrect installation misuse alterations by persons other than authorized agents or abnormal operating conditions 3 Installation 3 1 Package co...

Page 8: ... manual x Verify accurately during Commissioning and Maintenance of the UPS for the following Damaged components pinched wires and cables or not correctly inserted plugs x This UPS is intended for use in a controlled indoor environment free of conductive contaminants and protected against animal intrusion x Avoid spilling liquids on or dropping any foreign object into or onto the UPS WARNING High ...

Page 9: ...evices The software is compatible with most operating systems and UPS is supplied with USB Serial communication interface cables Note The UPS is tested according to applicable EMI EMC standards There is a possibility that interference to radio TV can occur in a particular installation If UPS causes interference to radio or television reception which can be determined by turning the UPS OFF and ON ...

Page 10: ...the battery s polarity while installing the new battery to avoid short circuits BUCK AVR VOLTAGE REDUCTION indicator AMBER LED The LED illuminates when the UPS is correcting a high utility voltage condition The loads receive normal power LINE NORMAL indicator GREEN LED The LED illuminate when the line input voltage is normal BOOST AVR VOLTAGE BOOST indicator AMBER LED The LED illuminates when the ...

Page 11: ... 4 2 Back panel TELELPHONE MODEM connector Telecom transfer IN OUT ports provide users to extend the RJ11 cable applications CAUTION To reduce the risk of fire use only No 26AWG or larger RJ11 telecommunication line cord OUTPUT POWER RECEPTACLES NEMA 5 15R AC INPUT POWER RECEPTACLE NEMA 5 15P 1500VA Tower shown ...

Page 12: ...pport for WINDOWS and other operating systems USB Provided to support for WINDOWS and other operating systems COMMUNICATION CARD INTERFACE SLOT used for optional SNMP communication adapter card Accepts optional SNMP communication adapter card for 10 BaseT Ethernet and Token Ring connectors Through RS 232 communication port the SNMP adapter card provides real time UPS and power status information f...

Page 13: ...e UPS performs a self test function During the self test the UPS operates in back up mode Note During the self test the UPS briefly supplies the loads from battery input the on battery LED illuminates If the UPS passes the self test it returns to line interactive operation The BACK UP LED turns OFF and the Line Normal LED illuminates steadily If the UPS failed to pass the self test it returns to L...

Page 14: ...ice loads from UPS to eliminate the overload alarm 7 Software and Interface Port 7 1 Power Monitoring Software The ACE Series UPS MONITORing software uses standard RS 232 interface or USB port to perform monitoring functions and then provides an orderly shutdown of a computer in the event of power failure Moreover ACE Series UPS MONITORing software displays all the diagnostic symptoms such as Volt...

Page 15: ...nfiguration The USB computer interface port located on rear of UPS has the following characteristics x Immediately after connecting the UPS through USB port to a PC a pop up message near PC system tray will appear when USB cable is connected for the first time The pop up message displays Found New Hardware and Your new hardware is installed and ready to use see image below x To identify which comm...

Page 16: ...e with them CAUTION Failure to take such preventative security measures could result in loss or misuse of data collected by these systems and in some cases could permit unauthorized access to the control and settings functions of the devices being monitored 8 Maintenance and Storage 8 1 Maintenance 8 1 1 Keep the UPS unit clean and vacuum the ventilation intake periodically 8 1 2 Wipe with soft lo...

Page 17: ...void charging in a sealed container 9 2 8 Never short circuit a battery 9 2 9 Full voltage and current are always present at the battery terminals 9 2 10 Care must be taken to avoid electric shock and burns caused by contacting battery terminals or shorting terminals during battery installation 9 2 12 Do not touch uninsulated battery terminals 9 2 13 The installation must conform to national and l...

Page 18: ...ctric shock x When replacing batteries replace with 12Volt 34Watt cell and exact quantity as listed below based on UPS VA rating x 600VA 2 batteries x 1000VA 2 batteries x 1500VA 3 batteries x 2000VA 4 batteries x Please call your local POWERVAR representative for pricing and availability 9 5 Hot Swappable Battery Replacement Tower Procedure Step 1 Remove front cover panel pull out from top where ...

Page 19: ...s Manual 03 17 09 600 1000VA 1500 2000VA Step 3 Remove inside battery cover plate x 600 1000VA Unscrew metal cover plate Phillips head screws Put screws in a safe location for reconnection See diagrams below 600 1000VA ...

Page 20: ...y slide batteries out x 600 1000VA Pull tabs attached to battery out toward front to remove batteries See diagram below 600 1000VA x 1500 2000VA Pull tray to remove batteries See diagram below 1500 2000VA Step 5 Disconnect Wires x 600 1000VA Disconnect Black wire Continue to pull batteries out and disconnect Red wire See diagram below ...

Page 21: ...r s Manual 03 17 09 600 1000VA x 1500 2000VA Disconnect Black wire Disconnect Red wire Continue to slide batteries out See diagrams below 1500 2000VA Step 6 Remove batteries from UPS case See diagrams below 600 1000VA ...

Page 22: ... Jumper wire s to the and of the new batteries as shown in diagrams above Step 9 Before inserting the batteries into the unit Connect the Black and Red Wire on the terminal as shown in diagrams above x 600 1000VA Connect the Red Wire on the terminal as shown in diagram above x 1500 2000VA Connect the Black Wire on the terminal as shown in diagrams above ...

Page 23: ...Connect the Black Wire as shown in diagram above x 1500 2000 VA Connect the Red Wire as shown in diagrams above Step 12 Install Metal Battery cover plate Install metal plate with Phillips head screws Step 13 Re Install Left front cover first by using the Phillips head screws Put the Right front cover on the Right side first press the left side into the UPS Step 14 Battery replacement complete ...

Page 24: ...ct the POWERVAR UPS Service Center for help at 847 596 7000 Alarm continues sounding Overload Remove some load Utility indicating light is not illuminated Input circuit breaker on the rear panel has tripped Reset Input circuit breaker The voltage of utility is exceeding UPS input range Save the digital data and shutdown the applying program to make sure utility is within UPS range Available capaci...

Page 25: ...5 F 0 35 C Humidity 0 95 humidity non condensing of Outlets NEMA 5 15R Tower 4 Rack Mount 4 Tower 4 Rack Mount 4 Tower 6 Rack Mount 4 Tower 6 Rack Mount 6 Input line 6Ft Cord NEMA 5 15P NEMA 5 20P Enclosure Specifications for Rack Mount Models Compatible with 19 Rack Fan speed Tower Temperature and Load dependent Rack Mount Constant Front display LED Audio Alarm Battery mode Slow beeping sound abo...

Page 26: ...del Gross Wt kg Gross Wt lbs Net Wt kg Net Wt lbs Carton Size mm W x D x H Carton Size inch W x D x H Volume cu ft ACE 600 13 80 31 14 80 32 63 265x550x340 10 4x21 7x13 4 1 75 ACE 1000 15 00 33 16 00 35 27 265x550x340 10 4x21 7x13 4 1 75 ACE 1500 25 00 55 27 00 59 52 300x560x360 11 8x22 1x14 2 2 14 ACE 2000 30 00 66 32 00 70 55 300x560x360 11 8x22 1x14 2 2 14 Note Characteristics are subject to ch...

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