EFX 885, 835, 825
Service Manual 20039-166
Page 39
©2011 Precor Incorporated, Unauthorized Reproduction and Distribution Prohibited by Law
Troubleshooting 3.21- P80 - Black Screen Full Console
Description
Console displays only a black screen. Machine is unusable.
Possible Causes
1.
Console has frozen
2.
Console is attempting to boot to an image that has corrupted
3.
Touch screen has failed
Possible Remedies
1.
Reboot the machine to resolve any software freezing issues.
2.
If the console is attempting to boot to a corrupted software image, when a reboot is performed, the CPA version
number will scroll across the display of the machine controls, but the screen will remain black and will never reach
the Precor splash screen. Perform a 7 Power Cycle (
See Boot Screen Procedure below
) to force the machine to
revert to the backup image. When the unit boots successfully, reflash the unit with the correct software to ensure
that the old, corrupted image has a usable image installed.
3.
If the touch screen has failed, the entire console will need to be replaced.
Boot Screen Procedure
1.
Turn the power off then back on. On treadmills, turn the on/off switch to the off position then back to the
on position. On self powered units, disconnect the power source connected to the P80 console and then
reconnect the power source.
2.
Wait 15 seconds. It is critical that the timing be no less than 15 seconds and no greater than 45 seconds
for the procedure to be successful.
3.
Repeat steps 1 and 2 for 6 additional power Off and On cycles.
4.
On the last or 7
th
cycle leave the power connected or the power switch turned to the On position allowing
the P80 console to boot up completely.
5.
If the P80 console boot up to the Welcome screen was successful, go to step 6. If the P80 console still
will not boot to the Welcome screen contact PRECOR customer support.
6.
Reprogram the P80 console with the most current software package available.
See Procedure 3.5, P80
Updating Software,
for instructions on how to reprogram the P80 console.
Summary of Contents for EFX 825
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