Precor Experience 600 Series Service Manual Download | Manualshive

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Machine Controls Troubleshooting

Applies To

: P30 consoles

The main symptoms caused by bad machine incline and speed controls are lack of control
for incline and speed (treadmills) or resistance and crossramp (ellipticals &

AMTs

1

).

Machine control error codes will occur when the machine controls no longer provide reliable
mechanical inputs to the console machine control software. The controls communicate
through an 8-pin connection. Pins 1-3 are incline controls; pins 6-8 are drive (speed or res-
istance) controls.

Using dielectric grease

A common issue with machine controls is pin contact contamination in cable connector due
to sweat and moisture. Verify that the machine control cable connector contacts are not con-
taminated. Clean contacts and apply a thin coat of dielectric grease to the pin contacts.

The following error codes can be caused by bad machine control hardware:

RELATED

ERROR CODE

DESCRIPTION

80

Error 80 - Incline (or crossramp) will stop at current incline. Error 80 is
displayed when there is a missing incline signal on pins 1 or 2. Restart
is not needed to clear the error, self-recovery possible when the control
is returned to the center position.

81

Error 81 - Incline (or crossramp) will stop at current incline. Error 81 is
displayed when there is a missing incline signal on pin 3. Restart is not
needed to clear the error, self-recovery possible when the control is
returned to the center position.

82

Error 82 - Speed will decrease at 0.1 mph per key press until belt stops.
Error 82 is displayed when there is a missing drive signal on pins 6 or 7.
Restart is not needed to clear the error, self-recovery possible when
the control is returned to the center position.

83

Error 83 - Speed will remain at current speed. Error 83 is displayed
when there is a missing drive signal on pin 8. Restart is not needed to
clear the error, self-recovery possible when the control is returned to
the center position.

Troubleshooting Procedure

Review the machine Error Log or

CPA

2

Event Log and note any possible issue related error

codes. Then use the

Error Code and Troubleshooting Guide

to learn about these error

1

Adaptive Motion Trainer

2

Touchscreen console Control Processing Assembly.

Contact Precor Customer Support at support@precor.com or 800.786.8404 with
any questions.

Page 202

7 Troubleshooting

System Troubleshooting Procedures

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Summary of Contents for Experience 600 Series

Page 1: ...Service Manual Experience Series 600 line TRM600 18 Treadmills ...

Page 2: ...ial Number Label Location 9 Orientation 9 Tools and Supplies 10 Specification Summary 11 Fastener Torque Specification 11 Calibration Specification 11 Bolt Grade Identification 12 Bolt Grade Markings Chart 12 Parts 13 Lubricants 13 Cleaning Procedure 14 Approved Cleaning Products 14 Cleaning Procedure 14 Power Requirements 15 Equipment Power Requirements 15 Plugs and Outlets 16 Contact Precor Cust...

Page 3: ... Menus 27 About 27 Service Menu Access Codes 27 LED Consoles P10 P30 P30i and P31 27 Touchscreen Consoles P62 P80 and P82 28 How to Access the Standard Service Menus 29 P10 P30 P30i and P31 LED consoles 29 P80 touchscreen console 30 P62 and P82 touchscreen consoles 30 Diagnostics menu access 30 Touchscreen Display Calibration shortcut 31 Debug Information Report shortcut 32 Navigating the Service ...

Page 4: ...aintenance menu 1 46 System Settings menu 48 System Tests menu 53 Club Settings 5651565 54 Information Display 65 54 Adjustment Procedures 56 Available Adjustment Procedures 56 Drive Belt Tension and Alignment Adjustment 57 About 57 Specifications 57 Procedure 57 Running Belt Tension and Tracking Adjustment 62 About 62 Videos 62 Tools 62 Specification 62 Procedure 63 Lift Motor Calibration 69 Abou...

Page 5: ...im Side Cover Replacement 90 Dash Back Cover Replacement 93 Dash Front Cover Replacement 94 Dash Top and Bottom Cover Replacement 95 Side Arm Upper Lower Covers Replacement 99 Power Cord Replacement 100 About 100 Procedure 100 ON OFF Circuit Breaker Switch Replacement 102 About 102 102 Wire Diagram 103 Procedure 103 E Stop Emergency Switch Replacement 106 About 106 Procedure 106 Motor Controller M...

Page 6: ...lacement 130 About 130 Drive Motor Cable Schematic 131 Procedure 131 Drive Roller Replacement 139 About 139 Procedure 139 Take up Roller Replacement 144 About 144 Procedure 144 Removal 145 Installation 147 Running Belt and Deck Replacement Procedure 149 About 149 Procedure 149 Lift Motor Replacement 156 About 156 Videos 156 Specification 156 Contact Precor Customer Support at support precor com or...

Page 7: ... software update incorporation 176 Verify console operation 177 Verify that there are no current active error codes 178 Verify hardware validation diagnostic tests 178 Verify that there are no new error codes 178 Standard Error Codes 180 About 180 Viewing Error Codes Error Log CPA Event Log 181 Error Code and Troubleshooting Guide 181 Troubleshooting with Error Codes 182 Error Log CPA Event Log 18...

Page 8: ...Code 40 NO Lift Motion Detected 216 Possible Fault Causes 217 Running Belt Troubleshooting 221 Preventive Maintenance PM 225 About 225 PM Guides and Videos 225 Product PM Guides 225 PM Service Videos 227 Running Belt and Deck Cleaning Procedure 229 Videos 229 Procedure 229 Theory of Operation 232 What s New 232 TRM600 TRM700 TRM800 feature components comparison 232 Console Upper PCA and Base Lower...

Page 9: ...le Wire Diagram 247 Product Literature Videos 248 Service Maintenance Documentation 248 Precor Websites 248 Service Videos 249 Parts 251 About 251 Precor Connect Partner s website 251 Exploded View Diagrams and Parts List 254 Exploded View Diagram 255 Parts List TRM600 18 120 V 262 Parts List TRM600 18 240 V 265 Appendix A Edition Information i Edition i Additional Documentation i Copyright i Appe...

Page 10: ...Trademarks ii Intellectual Property ii Warranty ii Safety Notices iii Service Safety Guidelines iii Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page x ...

Page 11: ...parts This service manual applies to the Experience Series 600 Line treadmills including the 120 VAC1 and 240 VAC models Model Configuration TRM631 TRM600 18 base with P30 or P31 console speed 0 5 12 mph 0 8 19 2 kph incline 0 15 0 5 increments TRM661 TRM600 18 base with P62 console speed 0 5 12 mph 0 8 19 2 kph incline 0 15 0 5 increments TRM681 TRM600 18 base with P82 console speed 0 5 12 mph 0 ...

Page 12: ... are additional literature and video resources available that can help you to use ser vice troubleshoot and repair the machine Refer to Product Literature Videos topic l Product Literature Videos on page 248 See Also General Information on page 5 Operation Verification on page 23 Standard Service Menus on page 27 Adjustment Procedures on page 56 Replacement Procedures on page 79 Troubleshooting on...

Page 13: ... accessory attachments that are not recommended by the manufacturer Non OEM accessories can cause injuries l Do not stand or climb on the handlebars display enclosure or cover l On a self powered unit it will either be necessary to either equip the unit with the optional external power supply or have an assistant pedal on the unit while voltage measurements are being taken Because of the danger of...

Page 14: ... l During service operations you will be very close to moving machinery and voltage bearing components o Remove jewelry especially from ears and neck o Tie up long hair o Remove neck ties o Do not wear loose clothing See Also Notices and Safety on page ii Safety Notices on page iii Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 4 1 Introduction Servic...

Page 15: ...indow with no user detected will prompt a 10 second countdown and then a full stop The detection is accomplished through soft ware and is rated to detect persons weighing 50 lbs 22 7kg or greater walking with a normal cadence The feature is selectable ON or OFF in the facility settings menus It is default from the factory set to ON and it is recommended to be set ON Belt Deck Belt Uses the Forbo b...

Page 16: ...ve shock absorption system that absorbs high impact movements and supports a solid and controlled push off Frame Multi model common frame TRM600 TRM700 TRM800 Step up Height 8 4 21 3 cm Max User Weight Maximum exerciser weight 350 lbs 159 kgs Dimension Weight Weight 392 lbs 149 Kg Dimensions Length 83 in 211 cm 1Alternating Current electric current which periodically reverses direction between pos...

Page 17: ...VEL designator Example Product model number TRM1833 l TRM Treadmill l 8 Experience Line l 3 P30 console l 3 Fixed ramp Product Model Number Designator Definitions PRODUCT TYPE PRODUCT LINE CONSOLE FEATURE LEVEL TRM treadmill EFX2 elliptical AMT3 AMT UBK4 Upright RBK5 Recumbent 8 Experience Premium 7 Experience Stand ard 6 Experience Good 8 P80 P82 6 P62 4 R40 3 P30 P31 2 P20 R20 7 EFX Mov Ramp Cnv...

Page 18: ...EFX Moving Ramp Fixed Arms 2 EFX Man Ramp Mov Arms 1 EFX Fixed Ramp Moving Arms Serial Numbers About The serial number uniquely identifies each machine The serial number is an alphanumeric code comprised of a four character model designator a 1 letter build month code a 2 digit day built a 2 digit year built and a four digit consecutive daily build number 1Spinner Indoor Cycle Contact Precor Custo...

Page 19: ...el to verify the machine serial num ber Do not use a label attached to a plastic cover the cover may have been replaced from a different machine Orientation The equipment orientation front right left back is referenced to an exerciser standing on the machine facing the console Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 9 2 General Information Orie...

Page 20: ...00000020045101 12 wonder bar Vacuum cleaner recommend ESD safe model 2 Running Belt tension gauge OTC Tools Model 6673 Precor PN PPP000000020007101 Drive Belt tension Gauge Kent Moore BT 33 73 F Supplies Super Lube Gel with Teflon by Permatex 1 Cleaning rags Loctite 243 Blue Medium Strength Thread locker Cleaner Degreaser see on page 14 Cable tie assortment 1 3 4 3 4 1Torque is a measure of the fo...

Page 21: ...bs 5 6 6 2 Nm Drive Motor fasteners 204 in lbs 17 ft lbs 23 N m Calibration Specification System calibration specification System Component Specification Lift Motor Jackscrew Calibration gap 1 1 8 in 1 3 16 in 2 8 cm 3 0 cm Forbo Drive Belt Tension New Belt 1 100 120 lbs 45 54 kgs Forbo Drive Belt Tension Used Belt 1 80 90 lbs 36 41 kgs Forbo Running Belt tension gauge dial reading percent 3 55 0 ...

Page 22: ...ngs are determined by the number of the lines stamped on the head of the bolt The number of lines is always two less than the grade of the bolt Count the lines add two and you can determine the grade of the bolt Metric bolts On metric bolts the bolt grade is identified by a bolt grade number stamped on the head of the bolt CAUTION Always replace bolts with the same grade bolt If you don t know the...

Page 23: ...ference It is recommended that you go to the servicer partners Precor Connect or Precor Connection website to view the most current parts information including the Exploded View Diagram and Parts Iden tification List Online parts information using Precor Connect l Precor Connect Partner website Local hard copies l Exploded View Diagram and Parts List see Parts on page 251 Lubricants Only use produ...

Page 24: ...fely clean and pre vent damage to the machine surfaces Approved Cleaning Products Approved equipment and console cleaning products l General Equipment Surfaces o 1 part mild soap to 30 parts water recommend Simple Green cleaner or equi valent o Athletic equipment cleaner 9x7 pre saturated wipes ATHLETIX PRODUCTS o Enivir O Safe oxygen enhanced cleaner or Enviro Safe glass and multitask cleaner con...

Page 25: ...ovide a good quality stable power signal not fluctuating or intermittent per the OEM power requirements to insure best performance and trouble free operation Power Specification l Nominal 120 VAC1 models o Operating voltage 90 VAC to 132 VAC o AC frequency range 47 65 Hz2 o 20 amp individual branch circuit l Nominal 240 VAC Models o Rated Operating voltage 180 VAC 264 VAC o Frequency 47 65 Hz o 20...

Page 26: ...outlet except for one optional PVS Personal Viewing System display if installed l Individual branch circuit An individual branch circuit provides a hot conductor and neutral conductor to a receptacle The conductors must not be looped daisy chained or connected to any other conductors or receptacles The circuit must be grounded according to NEC guidelines or local region electric codes CAUTION All ...

Page 27: ...15A power cord adapters to plug the equipment power cord into a 15A wall outlet 20 Amp rated plugs and outlets Country Equipment Voltage Receptacle Plug1 Type US Canada 120 VAC 50 60 Hz Dedicated 120V 20A circuit with 5 20R NEMA receptacle US Canada 240 VAC 50 60 Hz Dedicated 220V 240V 20A circuit with 6 20R NEMA receptacle International 240VAC IEC 320 C19 inlet supporting applicable country speci...

Page 28: ... be continuously operated to power ON and use the con sole functions l Powered machines The machines internal power supply is used to power the con sole The machine power cord must be plugged in and switched ON to power up and use the console The console power is independent of the machine workout oper ation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions P...

Page 29: ...nput voltage 100v 240v output power rating 60W 12Vdc 5A PVS Display PVS displays use an AC DC power adapter to power the display l On treadmills the PVS display can be plugged into the same individual branch circuit outlet as the treadmill l On self powered equipment up to 10 PVS displays can be connected to the same 20A branch circuit No other devices except PVS displays can be connected to this ...

Page 30: ... 40 dB minimum channel to noise ratio for analog video and a 25 dB for Digital video An RF signal strength of 35 dB can power 17 to 19 consoles connected in series using properly connected splitters tapped to each individual console 1Cable Television aka Community Access Television is a system of transmitting television programming to consumers via radio frequency RF signals transmitted through co...

Page 31: ... Business Suite PBS All communication with Precor servers is currently done via outgoing originating from the console HTTPS sessions The console utilizes NTP3 to set its clock and for syn chronization At no time is Precor connecting to the customers facility network to push any data The console initiates all data requests Equipment Spacing Requirement The minimum side to side spacing between tread...

Page 32: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 22 2 General Information Equipment Spacing Requirement ...

Page 33: ...y 65 scroll to Error Log select OK hardkey to view the Error Log To remove an error code press hold down the QUICK START key until the NO ERRORS message shows l On P62 P80 and P82 touchscreen consoles access the CPA Event Log access the Service menu 51765761 select About CPA Event Log Then select the CLEAR softkey to remove all error codes Console Verification Tests Verify the LED console or touch...

Page 34: ...SPEED motion control from minimum to maximum range while veri fying the machine operation l Make sure that the console SPEED paddle control operation is smooth and working correctly l Verify that the running belt can reach the maximum speed and then returns to the minimum speed level l Make sure that the running belt speed change is smooth and that there are no unusual noises l Verify that the con...

Page 35: ...d to the runner 4 Make sure that the lanyard clip is properly stowed The lanyard string is looped with the clip attached near the ESTOP cover to hold in place freely hanging from the ESTOP switch cover Do NOT wind the lanyard string and clip around the handlebars see ESTOP TEST video ESTOP TEST Heart Rate Monitor Test Verify both the Handheld Handlebar Heart Rate HHHR2 and wireless HR3 monitor ope...

Page 36: ...e machine is setting level and stable machine leveling procedure 3 Make sure that any external power cords or interface cables are properly routed connected and safe from being damaged 4 On successful completion of all verification tests return to service 1ANT pronounced ant plus is a wireless protocol for monitoring sensor data such as a person s heart rate or a bicycle s tire pressure Contact Pr...

Page 37: ...ice technicians The Service Settings menu provides access to all available equipment service menus used by ser vice technicians to service and maintain the equipment l Club Settings 5651565 intended for club operators The Club Settings menu is a subset of service menus used by club operators to manage configure and maintain the equipment To access the Standard Service Menus 1 Press a specific sequ...

Page 38: ...ailable equipment service menus used to service con figure test and maintain the equip ment including the legacy Information Display Club Settings and Hardware Validation Dia gnostic Tests menus 5651565 Club Settings Club Settings access code is a sub set of service menus directed toward club operation used by club operators to manage configure and maintain the equipment Note Service access code 6...

Page 39: ...ollowing instructions to access the standard service menu Steps P10 P30 P31 consoles Press the PAUSE hardkey and immediately use the keypad to type in the access code Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 29 4 Standard Service Menus How to Access the Standard Service Menus ...

Page 40: ...e Welcome home page 2 Press and hold the Pause key while pressing CH up VOL down VOL up CH down 3 Use the touch keypad to type in the service access code P62 and P82 touchscreen consoles Diagnostics menu access Have the service access code ready and then use the following instructions to access the standard service menu Contact Precor Customer Support at support precor com or 800 786 8404 with any...

Page 41: ...wn CH up 3 At the Sign In screen type in the service access code Touchscreen Display Calibration shortcut Console shortcut to access the Touchscreen Calibration test Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 31 4 Standard Service Menus How to Access the Standard Service Menus ...

Page 42: ...nsert a USB1 flash drive into the Chin USB port 3 Press and hold the VOL up hardkey while pressing CH up CH down CH down CH up 4 Wait for the download to finish and then remove the USB drive 1Short for Universal Serial Bus is an industry standard developed in the mid 1990s that defines the cables connectors and communications protocols used in a bus for connection communication and power supply be...

Page 43: ... drive until the Report was successful mes sage is shown approx 1 min Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 33 4 Standard Service Menus How to Access the Standard Service Menus ...

Page 44: ...uck Key mes sage when there are no logged errors Numeric Keypad Use to type in numeric inputs e g access codes P30i consoles Available exclusively on the 700 Line Treadmill the P30i Interval Console is an easy to use console that facilitates interval training with one touch speed and incline keys CONSOLE KEY FUNCTION DESCRIPTION SPEED 1 2 DWN UP US std SPEED 2 4 DWN UP metric Use the SPEED numeric...

Page 45: ...ng the BACK softkey to exit the service software PAUSE hardkey Stop a running diagnostic test P62 touchscreen consoles The P62 console uses a combination of touchscreen softkeys icons and keypad hardkeys to select and navigate thru the service and diagnostics menus The P62 uses the BACK keypad button to return to the previous menu and the PAUSE hardkey to stop a running dia gnostic test Follow the...

Page 46: ...u Access code 51765761 Hardware Validation Tests The Hardware Validation menu provides a set of automated hardware diagnostic tests and calibration procedures used to troubleshoot calibrate and verify machine operation The diagnostic tests are customized for the particular equipment type and console configuration DIAGNOSTIC TEST TEST DESCRIPTION DISPLAY TEST Tests the console LEDs Successively pre...

Page 47: ... Fault condition Hold the Quick Start hardkey to reset Machines without ASL functionality 2 Used as an ON OFF light BELT SPEED TEST menu MACHINE TEST BELT SPEED TEST Tests belt operating condition in 0 1 speed increments Test parameters AMPS IN Treadmill input Current VOLTS IN Treadmill input Voltage VBUSS Treadmill internal buss Voltage AMPS MTR Current supplied to the drive motor AUTO STOP TEST ...

Page 48: ...n the EFX600 series or TRM600 series products Club Settings Menu 5651565 Service Access Code 5651565 see Service Menu Access Codes on page 27 Used to customize the equipment user interface localization Workouts configuration and maintenance default settings menu Club Settings 51765761 DIAGS CLUB SETTINGS 1analog to digital converter 2Upper PCA board 3Lower Printed Circuit Assembly board also refer...

Page 49: ...sec SET COOL DOWN TIME Sets the amount of time that a cool down period will occur at the end of every workout Factory default is 5 minutes Settable in 1 minute increments Range 1 to 5 min Default 5 min SET METRICS DEFAULT Sets a metric that may be of specific importance to the specific facility or fitness trainer The selected metric will scroll across the screen at regular intervals during the wor...

Page 50: ...oles Information Display 65 Service Access Code 65 see Service Menu Access Codes on page 27 Provides the equipment usage hardware software error code and maintenance inform ation INFORMATION DISPLAY DESCRIPTION ODOMETER The total number of accumulated miles on the unit This value is stored in the upper PCA3 in the console so if the PCA is replaced the accumulated miles would start again from 0 HOU...

Page 51: ...he condition of the running belt and when the belt needs to be replaced Belt Maintenance provides the averaged input current values at 6 8 and 10 mph across 50 workouts Meas urements are only taken when AutoStop is ON and the incline is set to 0 BELT HOURS belt usage hours AV AMP 6MPH averaged current a 6 mph AV AMP 8MPH averaged current a 8 mph AV AMP 10MPH averaged current a 10 mph Belt conditio...

Page 52: ...ccu mulated time the workout was used Error Log CPA Event Log on page 183 Table of stored error event codes TIP You can quickly access the Error log by holding down the PAUSE key Will show the STUCK KEY mes sage when there are no logged error codes 1 Only used on products with the ASL feature Not included on the EFX600 series the TRM600 series or the TRM800 10 TRM10 GEN06 series products 2 TRM600 ...

Page 53: ...menu Settings Equipment Usage Machine workout usage information total workout time dis tance last work start stop times on page 46 1 menu Settings Maintenance ASL equipped products only Provides the machine maintenance and operating ASL status information on page 48 menu Settings System Settings Provides settings to configure the console and machine Also includes the service diagnostic tests Softw...

Page 54: ...lable Updates Select Available Updates to view select and upload the soft ware see How to Update the console operating system soft ware 1 Not included on elliptical or treadmill products that do not have the maintenance and ASL features Not included on the EFX600 series the TRM600 series or the TRM800 10 TRM10 GEN06 series products About menu About menu menu Service Setting menu 51765761 Settings ...

Page 55: ...Console System Operating software version Select to show the component system software versions including the CPA Soft ware LPCA Qt App Boot Kernel and File System software ver sions Heartbeat Interval menu About Heartbeat Interval OEM use only Wired MAC Address menu About Wired MAC Address Wired LAN1 MAC address WI FI MAC Address menu About Wi Fi MAC Address Wireless Wi Fi MAC address Network Tim...

Page 56: ... workout distance Cumulative Workout Sessions menu Equipment Usage Cumulative Workout Sessions Machine total number of workout sessions Last Workout Start Timestamp menu Equipment Usage Last Workout Start Timestamp The most recent workout start time Last Workout End Timestamp menu Equipment Usage Last Workout End Timestamp The most recent workout end time Maintenance menu 1 Menu Service menu 51765...

Page 57: ...there is a problem with the running belt deck and requires servicing or replacement Important Reset the Belt Rating after replacing with a new run ning belt and deck select Replace Next Maintenance Due 1 menu Maintenance Next Maintenance Due Provides machine next maintenance due remaining mileage or hours Perform preventative maintenance when the main tenance counter reaches 0 Important Reset the ...

Page 58: ...o not have the maintenance and ASL features Not included on the EFX600 series the TRM600 series or the TRM800 10 TRM10 GEN06 series products System Settings menu menu Service menu 51765761 Settings System Settings Provides settings to configure the console and machine Also includes the service dia gnostic tests SYSTEM SETTINGS MENU DESCRIPTION System Tests menu menu System Settings System Tests Ma...

Page 59: ...s Display Console default display configuration settings language units standby delay browser and news reader on off Default Language menu System Settings Display Default Language Default English Specifies the default language Measurement Units menu System Settings Display Measurement Units Range US Standard Metric Default US Standard Specifies the default measurement units Standby Mode Delay menu...

Page 60: ...l menu System Settings TV Settings Skip Encrypted Channels Default ON Skips over encrypted channels Analog Channels Aspect Ratio menu System Settings TV Settings Analog Channels Aspect Ratio Range 4 3 16 9 Select the analog channel aspect ratio Extensive Scan menu System Settings TV Settings Extensive Scan Default OFF Searches all available channel sources Closed Captioning menu System Settings TV...

Page 61: ...Maximum Pause menu System Settings Workout Limits Maximum Pause Range 1 to 300 sec Default 30 sec Sets how long the equipment remains in a paused banner dur ing a workout before resetting Summary Time Out menu System Settings Workout Limits Summary Time Out Sets the time to view the Workout Summary data Range 1 to 120 sec Default 60 sec Maximum Speed menu System Settings Workout Limits Maximum Spe...

Page 62: ...egister console and equipment with Precor Preva Busi ness Suite PBS Required information to register the equipment l Location code l Precor technician account name and password l Serial number from the base l Friendly name assigned to the equipment by the facility Example Equipment Type Floor Row Number To complete registration for Preva networked facilities 1 Enter the Preva server name na preva ...

Page 63: ...ion potentiometer A D number SEC UP DWN command response delay between the UPCA and LPCA Glitches Momentary failures in the A D potentiometer output If there are more than 50 Glitches the lift motor should be replaced USB Test menu System Tests USB Test List the active USB ports Touchscreen Test menu System Tests Touchscreen Test Verify touchscreen display Touchscreen Cal ibration menu System Test...

Page 64: ...is used localize the con sole user interface language measurement units etc customize the equipment workout parameters workout times and limits and to help manage equipment service Club Settings Menus l About menu see About menu on page 44 l Equipment Usage menu see on page 46 l Maintenance menu 1 see on page 46 l System Settings menu see on page 48 l No Available Updates see No Available Updates ...

Page 65: ...4 l Equipment Usage menu see on page 46 l Maintenance menu see on page 46 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 55 4 Standard Service Menus Touchscreen Console Standard Service Menus ...

Page 66: ...oints to a particular component and after a major component is removed replaced Available Adjustment Procedures Drive Belt Tension and Alignment Adjustment on the facing page Running Belt Tension and Tracking Adjustment on page 62 Lift Motor Calibration on page 69 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 56 5 Adjustment Procedures Available Adju...

Page 67: ...ge to the drive belt and or the motor or roller pul ley hardware 1 Switch the power OFF 2 Remove the hood see Hood Cover Replacement on page 82 3 Make sure that the Drive Belt is aligned parallel to the left side frame rail Measure the drive belt to frame rail distance at the Drive Motor pulley and the Drive Roller pulley The Drive Belt is correctly aligned when the two measured distances are the ...

Page 68: ...Place the belt tension gauge onto the Drive Belt mid distance between the drive motor and drive roller pulleys 5 Verify that the measured Drive Belt tension is within the belt condition New or Used tension specification Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 58 5 Adjustment Procedures Drive Belt Tension and Alignment Adjustment ...

Page 69: ...Operation Verification on page 23 Belt Condition Drive Belt Tension New 100 120 lbs 45 54 kgs Used 80 90 lbs 36 41 kgs 6 Place the belt tension gauge onto the Drive Belt mid distance between the drive motor and drive roller pulleys 7 Adjust the belt tension to specification Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 59 5 Adjustment Procedures Driv...

Page 70: ...oves several rotations around the drive roller and drive motor pul leys Then remeasure and verify that the belt tension remained within spe cification If the belt tension has changed repeat the tension adjustment procedure until the belt tension remains within specification Belt Condition Calibration Belt Tension New 110 lbs 10 50 kgs 4 5 Used 85 lbs 5 39 kgs 2 CAUTION Only make small incremental ...

Page 71: ...elt tension adjustment procedure until the belt tension remains within specification Belt Condition Verification Belt Tension New 100 120 lbs 45 54 kgs Used 80 90 lbs 36 41 kgs 14 Verify that the Drive Belt alignment has not moved out of alignment during the tension adjustment process see Drive belt alignment on page 57 15 Reinstall the hood cover 16 Switch the input power ON 17 Verify operation a...

Page 72: ...ssues Videos Internet Only RUNNING BELT ALIGNMENT PROCEDURE Tools QTY TOOL 1 5 16 Hex Key Socket and Ratchet 2 Belt Tension Gauge1 PPP000000020007101 or equivalent 1 Proper tensioning of the belt requires the use of two tensioning gauges Precor part number PPP000000020007101or equivalent Specification Running Belt Specification Forbo brand running belt tension 2 3 55 0 55 1 Contact Precor Customer...

Page 73: ...sion using a 5 16 hex key socket and ratchet only use hand tools and not power tools Alternately loosen the left and right adjustment bolts in 1 4 turn increments so that the running belt tension is evenly relaxed Continue loosening the tension adjustment bolts until all tension is removed from the belt and stop do not remove the bolts Note It is not necessary to remove the adjustment bolts Loosen...

Page 74: ...running belt tension gauges one on each side of the running belt and posi tioned so that they are opposite each other Place the gauges so that the trim landing mounting brackets do not interfere with the gauge movement Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 64 5 Adjustment Procedures Running Belt Tension and Tracking Adjustment ...

Page 75: ...t and left 5 16 hex key belt tension adjustment bolts to the point where the belt tension just starts to exceed 3 0 0 ref for each gauge Do not exceed 3 0 0 reference b At this point the tension pressure has increased significantly and care must be taken to not damage the adjustment hardware and or belt The tension gauge will be used to determine when to alternate the left and right bolt tension a...

Page 76: ...nly be done in 1 4 turn incre ments 3 ONLY use the right side tension bolt to adjust tracking Video RUNNING BELT ALIGNMENT PROCEDURE What is a centered and properly tracking running belt A properly centered belt does not mean that the belt is perfectly centered on the deck and rollers It is a belt that tracks steady and does not touch or rub the landing trim or any other frame or hardware parts Al...

Page 77: ...follows a Belt drifts right Slowly turn the right side tension adjustment bolt clockwise in turn incre ments until the drifting stops You may need to recenter the belt by carefully bumping the belt to the left b Belt drifts left Slowly turn the right side tension adjustment bolt counterclockwise in turn increments until the drifting stops You may need to recenter the belt by care fully bumping the...

Page 78: ...just the two rear leveling feet as necessary Note An unlevel unstable treadmill can cause tracking issues with use 6 Replace the left right trim landing covers see Covers and Panels Replacement on page 80 7 Replace the hood see Covers and Panels Replacement on page 80 8 Verify treadmill operation see Operation Verification on page 23 and return to ser vice Contact Precor Customer Support at suppor...

Page 79: ...line level 0 Procedure Review entire procedure before starting 1 Remove the Hood cover see Hood Cover Replacement on page 82 2 Prepare the treadmill for service Choose one of two methods to access the lift exten sion tube and jackscrew components 1 front access by raising and blocking the frame or side access by laying the treadmill on its side Review each method and use the method that best fits ...

Page 80: ...he power cord 5 Measure the lift motor calibration distance between the top of the extension tube nut and the bottom of the lift motor actuator jackscrew housing Verify that the distance is within the specified limits 1 1 8 in 1 3 16 in 2 8 cm 3 0 cm incline level set to 0 a If the distance is within the specified limit calibration is not required Go to Oper ation Verification see Operation Verifi...

Page 81: ...e lift platform weldment mounting bracket by removing the hitch pin and clevis pin Retain part s and or fastener s for installation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 71 5 Adjustment Procedures Lift Motor Calibration ...

Page 82: ...tween the top of the extension tube nut and the bottom of the lift motor actuator housing Make sure the calibration distance is within the specification limit 1 1 8 in 1 3 16 in 2 8 cm 3 0 cm Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 72 5 Adjustment Procedures Lift Motor Calibration ...

Page 83: ...er the Side access on page 76 or the Front access on the next page Make sure the treadmill is stable and setting level on the floor 10 Reinstall the hood 11 Connect the power cord and switch the power ON 12 Verify incline operation from the minimum to maximum levels Verify that the incline reaches maximum and minimum levels and the up down movement is smooth Verify that there are no unusual noises...

Page 84: ...g the treadmill on its side Review each method and use the method that best fits your particular situation a Front access below recommended b Side access on page 76 Front access This method accesses the lift platform assembly and connected hardware from the front of the treadmill by raising and supporting the treadmill front frame weldment Contact Precor Customer Support at support precor com or 8...

Page 85: ...ng the incline level to 0 Incline level 0 is also the lift motor calibration reference incline level IMPORTANT It is important to set the incline level to 0 calibration ref level before switching the power OFF 5 Switch the power OFF and unplug1 the power cord Removing supports and lowering the treadmill 1 Connect the power cord and switch the power ON Be aware that switching the power ON will caus...

Page 86: ... 0 the incline level Home position Incline level 0 is also the lift motor calibration ref erence incline level IMPORTANT It is important to set the incline level to 0 calibration ref level before switching the power OFF 2 Switch the power OFF and unplug the power cord Move the power cord so it will not be damaged as the treadmill is laying on its side 3 If not already removed remove the Hood cover...

Page 87: ... the upright position 3 Tip the treadmill to the upright position while being careful to not damage or break off the rear leveling foot You can use soft blocking material next to the leveling foot to support the frame weight as the treadmill is being tipped over CAUTION Protect the leveling feet from damage while tipping the treadmill to the upright position See Also Lift Motor Replacement on page...

Page 88: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 78 5 Adjustment Procedures Lift Motor Calibration ...

Page 89: ...ent on page 106 Motor Controller MC Replacement on page 107 Motor Controller Fan Replacement on page 120 Drive Belt Replacement on page 125 Drive Motor Replacement on page 130 Drive Roller Replacement on page 139 Take up Roller Replacement on page 144 Running Belt and Deck Replacement Procedure on page 149 Lift Motor Replacement on page 156 Lift Platform Replacement on page 167 Contact Precor Cust...

Page 90: ... Landing Covers Replacement on page 85 Trim End Cap Covers Trim End Cap Covers Replacement on page 88 Trim Side Covers Trim Side Cover Replacement on page 90 Dash Back Cover Dash Back Cover Replacement on page 93 Dash Front Cover Dash Front Cover Replacement on page 94 Dash Top Cover Dash Top and Bottom Replacement on page 95 1Treadmill Contact Precor Customer Support at support precor com or 800 ...

Page 91: ...de Arm Upper Covers Side Arm Upper Lower Covers Replacement on page 99 Side Arm Lower Covers Side Arm Upper Lower Covers Replacement on page 99 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 81 6 Replacement Procedures Covers and Panels Replacement ...

Page 92: ...treadmill through the targa uprights to remove Installation Instructions 1 Position the hood cover over the front motor compartment by sliding the hood front through the targa uprights from the back towards the front Grasp the bottom edge of the hood cover and pull outwards while pressing down on the cover top at the front and back to snap the tab clip fasteners into place 2 Secure the hood cover ...

Page 93: ...steners Pull down and away from the frame rail to release tab clips and remove the cover 3 Repeat procedure for both left and right covers Installation Instructions Repeat procedure for both the left and right covers 1 Position the hood transition cover top flange under the targa upright and press to lock tab clips in place Secure using the two 3 Phillips fasteners and fully tighten Contact Precor...

Page 94: ...t and right covers 3 Replace the hood cover see Hood Cover Replacement on page 82 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 84 6 Replacement Procedures Covers and Panels Replacement ...

Page 95: ...he left and right trim landing covers 1 Remove the hood cover see Hood Cover Replacement on page 82 2 Remove the trim landing cover 3 Phillips screw washer and bushing fastener hard ware Retain part s and or fastener s for installation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 85 6 Replacement Procedures Covers and Panels Replacement ...

Page 96: ...4 Repeat the same process to remove the left and right trim landing covers Installation Instructions Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 86 6 Replacement Procedures Covers and Panels Replacement ...

Page 97: ...landing mounting clips 2 Secure the trim landing cover using the 3 Phillips screw washer and bushing Fully tighten the screw 3 Repeat installation procedure for both the left and right trim landing covers 4 Reinstall the hood cover see Hood Cover Replacement on page 82 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 87 6 Replacement Procedures Covers a...

Page 98: ...g covers see Covers and Panels Replacement on page 80 3 Remove the two 3 Phillips trim end cap cover fastener screws One screw on the top and one screw on the back of the cover Then slide the cover rearward to remove Retain part s and or fastener s for installation TIP Use a short stub 3 Phillips screwdriver to remove the bottom end cap fastener Contact Precor Customer Support at support precor co...

Page 99: ...o install both the left and right trim end cap covers 1 Remove the back cover see Covers and Panels Replacement on page 80 2 Remove the console refer to the treadmill assembly guide on precor com 3 Remove the four 3 Phillips screw fasteners and remove the front cover Retain part s and or fastener s for installation 8 Reinstall the left and right trim landing covers see Covers and Panels Replacemen...

Page 100: ...3 Replace the trim end caps see Trim End Cap Covers Replacement on page 88 4 Remove the hood transition cover see Covers and Panels Replacement on page 80 5 Starting from the front moving reward use a standard flat blade screwdriver to release unsnap the top of the trim side cover from four anchor mount clips Hold cover while releasing the upper anchor bracket clips and then pull down and away Con...

Page 101: ...trike the top of the cover at each of the five anchor mounts to engage and lock the cover in place Make sure that the trim side cover is securely attached at each of the five anchor mounts 3 Reinstall the hood transition cover see Covers and Panels Replacement on page 80 4 Reinstall the trim end caps see Trim End Cap Covers Replacement on page 88 5 Reinstall the trim landing cover see Covers and P...

Page 102: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 92 6 Replacement Procedures Covers and Panels Replacement ...

Page 103: ...ully hold the cover from falling while removing the fasteners Retain part s and or fastener s for installation Installation Instructions 1 Reinstall and hold the back cover into position Then install the top four 3 Phillips screws first followed by the remaining three bottom screws Fully tighten all fasteners Contact Precor Customer Support at support precor com or 800 786 8404 with any questions ...

Page 104: ... 2 Reinstall the console refer to the treadmill assembly guide on precor com 3 Reinstall the back cover and secure using the seven 3 screw fasteners see Covers and Panels Replacement on page 80 4 Operate the treadmill and verify the console and machine operation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 94 6 Replacement Procedures Covers and Pane...

Page 105: ...astener s for installation 2 Carefully flip the dash top cover over and remove the four 2 Philips emergency stop switch E Stop fasteners Carefully lay the E Stop switch on the HHHR 1 assy bracket and remove the dash top cover Retain part s and or fastener s for installation 1Handheld Handlebar Heart Rate Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page ...

Page 106: ...m cover from between the dash assembly weldment cross member and HHHR bar Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 96 6 Replacement Procedures Covers and Panels Replacement ...

Page 107: ...ash bottom cover into position between the dash assembly weldment cross member and HHHR bar Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 97 6 Replacement Procedures Covers and Panels Replacement ...

Page 108: ...r onto the dash bottom cover and secure using the two 3 Phillips fasteners Make sure the interface cable is routed correctly and not pinched Make sure that the stop safety clip lanyard is correctly positioned in the cover cut out is not pinched and freely moves when pulled and retracted Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 98 6 Replacement P...

Page 109: ...e the one 3 Phillips screw from the upper side arm cover Pull the cover up and forward to remove Retain part s and or fastener s for installation Installation Instructions Repeat procedure for both the left and right upper and lower side arm covers 1 Position the upper side arm cover onto the side arm weldment and press to lock the tab clips in place Secure using the one 3 Phillips screw 2 Positio...

Page 110: ...nplug1 the power cord TIP For easier access raise the incline to maximum before removing input power Access the service Hardware Validation 51765761 and use the CROSSRAMP INCLINE Test to raise the incline and then remove power 1Disconnect a device power cord plug or cable connector from the power receptacle or out let Contact Precor Customer Support at support precor com or 800 786 8404 with any q...

Page 111: ...er cord socket into the Power Entry Assembly AC1 input power connector 2 Position power cord cable clamp over the power cord socket and fully tighten the clamp fasteners 3 Reinstall the hood cover see Hood Cover Replacement on page 82 4 Connect the power cord and switch the ON OFF circuit breaker ON 5 Do the Operation Verification tests see Operation Verification on page 23 and return to service 1...

Page 112: ...mber contains the Power Cord Inlet Assembly and the ON OFF Switch Circuit Breaker assembly The Power Entry Assembly Bracket must be removed to access these components ID Description Power Entry Assembly Bracket Power Cord Inlet Assy ON OFF Switch Circuit Breaker Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 102 6 Replacement Procedures ON OFF Circuit...

Page 113: ...bly wire diagram Procedure Review entire procedure before starting Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 103 6 Replacement Procedures ON OFF Circuit Breaker Switch Replacement ...

Page 114: ...cline and then remove power 2 Remove the hood cover see Hood Cover Replacement on page 82 3 Remove the four 3 Phillips fasteners and remove the Power Entry Assembly bracket Hold the bracket while removing to prevent wire cable damage Retain part s and or fastener s for installation 1Disconnect a device power cord plug or cable connector from the power receptacle or out let Contact Precor Customer ...

Page 115: ...two brown and two blue for the 240 Vac option on the ON OFF SW Circuit Breaker see on page 102 3 Reinstall the Power Entry Assembly bracket and secure using the four 3 Phillips fasteners Make sure that the wire cables are not pinched or damaged during install ation 4 Reinstall the hood cover see Hood Cover Replacement on page 82 5 Connect the power cord and switch the ON OFF SW Circuit Breaker ON ...

Page 116: ... 1 The removal and installation procedures are included in the Dash Top and Bottom Cover Removal Installation procedure see Dash Top and Bottom Replacement on page 95 2 Verify operation and return to service see Operation Verification on page 23 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 106 6 Replacement Procedures E Stop Emergency Switch Replace...

Page 117: ...e TRM2 600 MC has an orange color product label TRM600 Motor Controller unique features l Orange color product label l No PFC3 on 120V machines l No MC error status light changed to a power ON OFF light l Different 120V and 240V MC hardware software parts Normally 120V 240V machines share the same MC However on the TRM600 1Motor controller motor controller unit or motor controller module used on t...

Page 118: ...chines There are two different TRM600 MCs1 one for the 120V machines and one for the 240V machines 1Motor controller motor controller unit or motor controller module used on treadmills con tains the LPCA and motor controller functionality Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 108 6 Replacement Procedures Motor Controller MC Replacement ...

Page 119: ...MC Wire Diagram Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 109 6 Replacement Procedures Motor Controller MC Replacement ...

Page 120: ... MC interface input output ports are located on the front and back sides of the MC hous ing Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 110 6 Replacement Procedures Motor Controller MC Replacement ...

Page 121: ...PUT 7 DIGITAL GROUND 8 E STOP3 DBR4 1 DYNAMIC BRAKE RESISTOR SENSE 1 THERMAL RESISTOR SENSE 2 THERMAL RESISTOR SENSE 1connector 2Alternating Current electric current which periodically reverses direction between positive and negative polarity 3Emergency Stop Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop 4treadmill dynamic break r...

Page 122: ...ENSE LIFT LIFT MOTOR PWR OUT CONTROL 1 BLK POTENTIOMETER 2 RED POTENTIOMETER 3 NC 4 WHITE MOTOR COMMON 5 WHITE POTENTIOMETER WIPER 6 NC 7 RED MOTOR EXTEND 8 BLK MOTOR RETRACT 1connector 2Active Status Light Service and maintenance status light 3Printed circuit assembly generally referred to as either an upper PCA or lower PCA Contact Precor Customer Support at support precor com or 800 786 8404 wi...

Page 123: ...nector 2Ground Effects Impact Control System Patented treadmill design that out performs a nat ural running surface absorbs high impact movement reduces joint stress and minimizes fatigue and supports a solid and controlled push off Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 113 6 Replacement Procedures Motor Controller MC Replacement ...

Page 124: ...C Fan replacement see Motor Controller Fan Replacement on page 120 Component PIN Description Fan motor 1 Black 24V GND 2 Yellow Fault signal 3 Red 24 Vdc Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 114 6 Replacement Procedures Motor Controller MC Replacement ...

Page 125: ...dure Review entire procedure before starting Removal Instructions 1 Switch the power OFF and unplug2 the power cord 2 Remove the hood cover see Hood Cover Replacement on page 82 3 Remove the two left side 5 16 hex head fasteners Then loosen but do not remove the two right side 5 16 hex head fasteners approximately 4 full turns Slide the MC 1Touchscreen console Control Processing Assembly 2Disconne...

Page 126: ...er out control cable MTH Drive motor thermal sw cable The COMM connector contacts have an application of dielectric grease to ensure proper electrical contact Do not wipe off clean or remove the dielectric grease When reconnecting apply dielectric grease as needed 5 Note The COMM connector contacts have an application of dielectric grease to ensure proper electrical contact Do not wipe off clean o...

Page 127: ...at were previously disconnected It will be easier to attach the cable connectors before installing the MC into the mounting bolts Make sure the I O cable connectors have the correct orientation and alignment before inserting into the MC I O port Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 117 6 Replacement Procedures Motor Controller MC Replacement...

Page 128: ... can be eas ily damaged if incorrectly inserted into the receiving connector 3 Insert the MC right side base mounting flange under the two loosened right side bolt hex heads Then install the two left side mounting bolts and fully tighten all four bolts 4 Make sure that the interface cables are correctly routed and secured to the frame cable clamps Verify that all MC cable connections remain proper...

Page 129: ...765761 select About CPA Event Log Then select the CLEAR softkey to clear the CPA Event Log b Exit and return to the Welcome banner home page select the Back softkey 7 Reinstall the hood cover see Hood Cover Replacement on page 82 8 Do the machine Operation Verification tests see Operation Verification on page 23 and return to service 1Device power cord connector or electrical cable male connector ...

Page 130: ...r interface cable connector is located under the MC top cover 1Motor controller motor controller unit or motor controller module used on treadmills con tains the LPCA and motor controller functionality Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 120 6 Replacement Procedures Motor Controller Fan Replacement ...

Page 131: ...ption Fan motor 1 Black 24V GND 2 Yellow Fault signal 3 Red 24 VDC Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 121 6 Replacement Procedures Motor Controller Fan Replacement ...

Page 132: ...for installation 5 Use a 2 screwdriver to remove the four fan screws and remove the fan grill Retain grill and fasteners for installation 6 Carefully lift the fan and remove from top cover Guide the power cable and connector through the cable routing opening while removing Discard the fan Installation Instructions 1 Make sure that the replacement fan is the current part number PPP000000304461101 r...

Page 133: ...nd install the new fan 3 Reinstall the fan grill onto the fan and top cover Secure with the four 2 screws 4 Reconnect the fan power cable and install the top cover onto the MC housing Make sure that the power cable is not pinched or damaged while snapping the top cover into the housing tabs Secure the top cover to the MC housing cover using the one screw fastener Contact Precor Customer Support at...

Page 134: ...codes 8 Press QUICK START to start a manual workout Make sure the fan is running that the air flows into the MC housing and there are no error code 14 events Note The fan will only run after the running belt is moving 9 Reinstall the hood cover see Hood Cover Replacement on page 82 10 Do the Operation Verification tests see Operation Verification on page 23 and return to service 1Device power cord...

Page 135: ...Use a 5 16 hex key socket and ratchet to relax the running belt tension by alternately loosening the left and right belt tension adjustment bolts in 1 4 turn increments Use this method to evenly remove the left and right belt tension Do not use power tools 1Disconnect a device power cord plug or cable connector from the power receptacle or out let Contact Precor Customer Support at support precor ...

Page 136: ...o adjust tension Power tools can easily over and or under tension causing damage to the belt and or tension hardware mech anism 4 Use a 1 2 socket with 6 extension to loosen the four Drive Motor mount bolts enough so that the motor can slide forward and rearward in the mounting tray Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 126 6 Replacement Proc...

Page 137: ...Lift the drive roller from the frame mounting brackets and remove the belt off the drive roller pulley Remove the drive motor belt and reinstall the roller into the frame mount ing brackets Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 127 6 Replacement Procedures Drive Belt Replacement ...

Page 138: ...cess the running belt tracking will be verified after the Drive Belt is installed IMPORTANT It is necessary to tension the running belt prior to tensioning the drive belt 3 Install the drive belt onto the drive motor pulley walk the belt onto the drive motor pul ley 4 Make sure the drive belt is properly aligned by verifying that the drive belt is parallel to the left frame rail Measure the drive ...

Page 139: ...36 41 kgs 1 New belt tension applies to new belt first time installations Used belt tension applies to reinstalling an existing belt or re tensioning an existing used belt 6 Complete the running belt installation by verifying the running belt alignment and tracking see Running belt alignment and tracking adjustment on page 66 7 Reinstall the hood cover see Covers and Panels Replacement on page 80 ...

Page 140: ...uction to replace the Drive Motor The Drive Motor is located under the front hood cover ID Description Drive Motor Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 130 6 Replacement Procedures Drive Motor Replacement ...

Page 141: ...page 107 b Lift the front of the MC just enough to access and disconnect the MC MTH I O3 connector Then lift the rear of the MC just enough to access and dis connect the MC MOTOR I O connector c Remove the MOTOR interface cable from the three frame routing cable clamps 1Disconnect a device power cord plug or cable connector from the power receptacle or out let 2Motor controller motor controller un...

Page 142: ...Use a 5 16 socket or nut driver to remove the green ground screw and two tooth lock washers Retain part s and or fastener s for installation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 132 6 Replacement Procedures Drive Motor Replacement ...

Page 143: ...ward and rearward in the mounting tray 6 Loosen the 1 2 drive belt tension adjustment bolt to remove the drive belt tension 7 Then walk the belt off the drive motor pulley Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 133 6 Replacement Procedures Drive Motor Replacement ...

Page 144: ...re using the four 1 2 hex head bolts washers and plastic top hat washers DO NOT fully tighten the mounting bolts the motor must be able to slide forward and rearward for drive belt tension adjustment Add Loctite 243 threadlocker to each of the four 1 2 hex bolts IMPORTANT Add Loctite 243 to the 1 2 hex head motor mount bolts Contact Precor Customer Support at support precor com or 800 786 8404 wit...

Page 145: ...nd the second tooth lock washer in that order Fully tighten using the 5 16 hex head socket or nut driver Make sure to include the two tooth lock washers to ensure good electrical con tact with the frame weldment Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 135 6 Replacement Procedures Drive Motor Replacement ...

Page 146: ...connect the Motor Controller MTH front side and MOTOR rear side cables see Motor Controller MC Replacement on page 107 Slightly lift the MC to make it easier to reconnect the cables to the MC I O ports Make sure the cable connectors have the correct orientation and alignment before inserting into the MC I O port Contact Precor Customer Support at support precor com or 800 786 8404 with any questio...

Page 147: ...OTOR power and MTH motor thermal switch cables and secure to the frame using the frame mounted cable clamps Two places for the MOTOR power cable and three places for the MTH motor thermal switch cable Recheck all MC I O cable connections Make sure that the cables have freedom of movement and are clear of any frame or component edges that could pinch chafe or damage the cable wires 5 Install the dr...

Page 148: ...ood cover see Hood Cover Replacement on page 82 8 Connect the power cord and switch the power ON 9 Verify machine operation see Operation Verification on page 23 and return to ser vice Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 138 6 Replacement Procedures Drive Motor Replacement ...

Page 149: ...s and Panels Replacement on page 80 3 Alternately loosen the left and right 5 16 hex key tension adjustment bolts use a hex key socket and ratchet in 1 4 turn increments so that the running belt tension is evenly relaxed Continue loosening the tension adjustment bolts until all tension is removed from the belt CAUTION Only use hand tools to adjust tension Power tools can easily over and or under t...

Page 150: ... mounting tray b Loosen the 1 2 drive belt tension adjustment bolt to remove the drive belt ten sion c Then walk the belt off the drive motor and drive roller pulleys 5 Lift the drive roller and running belt from the frame Lift the roller left side from the frame bracket mount and then slide the roller right side from the frame pin mount and Contact Precor Customer Support at support precor com or...

Page 151: ...sen the Take up Roller tension adjustment bolts enough to allow the roller to be lif ted Installation 1 Slide the Drive Roller thru the Running Belt and then set the roller back into position in the frame mounting brackets Slide the roller right side into the frame pin mount and then set the roller left side into the frame bracket mount Contact Precor Customer Support at support precor com or 800 ...

Page 152: ...nd drive roller pulleys Make sure the belt is properly aligned see Drive Belt Replacement on page 125 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 142 6 Replacement Procedures Drive Roller Replacement ...

Page 153: ...a manual workout and verify the drive belt alignment and operation Make sure that the belt remains centered and that there are no unusual noises or squeaking sounds 6 Reinstall the left right Landing Trim covers see Covers and Panels Replacement on page 80 and the hood cover see Covers and Panels Replacement on page 80 7 Verify Operation see Operation Verification on page 23 and return to service ...

Page 154: ... use the same common frame However the TRM600 models use a smaller 2 5 diameter Take up roller that is not compatible with the TRM700 800 models Procedure Review entire procedure before starting Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 144 6 Replacement Procedures Take up Roller Replacement ...

Page 155: ...an easily under or over tighten the tension damaging the belt tension hardware CAUTION Only use hand tools to adjust tension Power tools can easily over and or under tension causing damage to the belt and or tension hardware mechanism 5 Use a pen or tape to identify the left and right ends of the roller prior to removal The roller must be reinstalled with the same left right orientation IMPORTANT ...

Page 156: ...g belt The roller is heavy so be careful to not scratch the deck surface or belt while removing the roller CAUTION Make sure the Take up roller does not drag across the deck surface while removing causing damage to the deck surface Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 146 6 Replacement Procedures Take up Roller Replacement ...

Page 157: ...end is on the frame right side CAUTION While inserting the take up roller make sure the roller does not drag across the deck causing damage to the deck and or belt surfaces 3 Set the flat side of the roller shaft onto the Spacer block so that the tension adjust ment bolt threads are horizontal Make sure that the Spacer blocks are installed so that the direction arrows are pointing outward towards ...

Page 158: ...einstall the left and right Trim End Cap covers see Trim End Cap Covers Replace ment on page 88 7 Reinstall the left and right Landing Trim covers see Covers and Panels Replace ment on page 80 and hood cover see Covers and Panels Replacement on page 80 8 Do the Operation Verification tests see Operation Verification on page 23 and return to service Contact Precor Customer Support at support precor...

Page 159: ...ing Belt and Deck The TRM600 uses the Forbo brand running belt with pre waxed deck Procedure Review entire procedure before starting Removal Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 149 6 Replacement Procedures Running Belt and Deck Replacement Procedure ...

Page 160: ...ng Retain part s and or fastener s for installation b If the deck is being flipped or replaced remove the left right 3 Phillips screws 2x and belt trackers 2x Retain part s and or fastener s for installation c If the deck is being flipped or replaced use a plastic putty knife sharp edge to pry up and remove the pine tree clips 2x Alternatively you can pop the pine tree clips from the back side aft...

Page 161: ...rd ware and use to secure the front of the deck when reinstalled Purchase two front GFX cushion Tinnerman clips 2x and fasteners 2x 1Ground Effects Impact Control System Patented treadmill design that out performs a nat ural running surface absorbs high impact movement reduces joint stress and minimizes fatigue and supports a solid and controlled push off Contact Precor Customer Support at support...

Page 162: ...ew belt the top deck surface must also be new Check the condition of the deck bottom surface i If the bottom deck surface is in new condition flip and reuse the deck new side on top ii If the bottom deck surface is not in new condition discard the deck and replace with a new deck Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 152 6 Replacement Procedu...

Page 163: ...ce with a new deck b Running Belt Orientation The running belt must be Installed with the correct dir ection of travel or the belt will be damaged The top of the belt must travel from the front to the rear of the treadmill Use the following two direction indicators to correctly determine the belt travel direction 1 The Run direction arrow printed on the inside of the belt right edge is pointing to...

Page 164: ...to the pivot assembly press fit nuts Pressing to hard could cause the nuts to fall from the pivot assembly housing If this occurs find and reinsert the nut into the pivot housing TIP Avoid applying heavy downward pressure on the pivot assembly bolts while installing Pressing down to hard could push the nuts out of the pivot housing If this occurs reinstall the nut into the pivot housing 4 Reinstal...

Page 165: ... the Take up Roller see Take up Roller Replacement on page 144 9 Tension the running belt to specification and verify the belt tracking see Running Belt Tension and Tracking Adjustment on page 62 10 Verify the Drive Belt alignment tracking tension and operation see Drive Belt Ten sion and Alignment Adjustment on page 57 11 Reinstall the left right Trim Landing covers see Trim Landing Covers Replac...

Page 166: ...se a small standard screwdriver to unsnap the clip fasteners and remove the cover 1Lower Printed Circuit Assembly board also refered to as the Lower PCA or simply as the lower board On treadmills it is the console to base function interface and the motor con troller unit MCU On self powered units it is the lower PCA console to base function inter face 2Motor controller motor controller unit or mot...

Page 167: ...cement on page 82 2 Prepare the treadmill for service To provide access to the lift extension tube raise and block the front of the treadmill per the Front Access instructions see Front Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 157 6 Replacement Procedures Lift Motor Replacement ...

Page 168: ... level 0 is the lift motor calibration reference incline level Note You can also access the lift extension tube by laying the treadmill on its side see Side access on page 76 procedure 3 Switch the power OFF and unplug1 the power cord IMPORTANT It s important to set the incline level to 0 calibration ref level before switching the power OFF 4 Switch the power OFF and unplug the power cord 5 Discon...

Page 169: ... GRN YEL from the frame chassis ground screw fastener 7 Remove the extension tube hitch pin and clevis pin fastener hardware from the lift plat form mounting bracket Hold the lift platform while removing the clevis pin and care fully rest on the floor 1Input and Output Interface Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 159 6 Replacement Procedur...

Page 170: ... pin from the frame mounting bracket Hold the lift motor while removing clevis pin and carefully remove from the treadmill Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 160 6 Replacement Procedures Lift Motor Replacement ...

Page 171: ... expose the jackscrew threads The jackscrew threads should be pre lubricated on new lift motors lubricate if not lub ricated Lubricate the lift motor jackscrew 2 Lay the replacement lift motor on the floor in front of treadmill Connect the lift motor interface cable to the MC LIFT connector Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 161 6 Replacem...

Page 172: ...hen rotate the extension tube to adjust the calibration distance IMPORTANT Make sure the extension tube does not rotate after setting the cal ibration distance Use tape to mark the extension tube position on the jackscrew Lift motor installation 8 Clean and apply a thin layer of synthetic grease to the inside of the lift motor actuator housing clevis pin mounting hole Then install the pre calibrat...

Page 173: ... It may be necessary to slightly rotate the extension tube to align the clevis pin mounting holes Choose an adjust ment direction that will minimize the change to the extension tube calibration dis tance Firmly hold the jackscrew from turning while adjusting rotating the extension tube Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 163 6 Replacement P...

Page 174: ...ecure in the frame routing cable clamp 11 Connect the ground wire GRN or GRN YEL to the chassis ground screw and fully tighten Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 164 6 Replacement Procedures Lift Motor Replacement ...

Page 175: ...ARNING Keep hands and appendages clear of the lift platform assembly before switching power ON Switching power ON will cause the incline platform to move to the level 0 Home position 14 Access the service menu 51765761 and select the INCLINE TEST see How to Access the Standard Service Menus on page 29 Increase the incline level enough to lift the treadmill frame off the supports 15 Remove the supp...

Page 176: ...ls and the up down movement is smooth Verify that there are no unusual noises 19 Review the Error Log and verify that there are no active Incline function related error codes 20 Do the Operation Verification tests see Operation Verification on page 23 and return to service Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 166 6 Replacement Procedures Lif...

Page 177: ...is procedure gains access to the lift platform from the front of the treadmill However you can alternatively access the lift platform by lay ing the treadmill on its side see Side access on page 76 a Access the service menu 51765761 and select the INCLINE TEST see How to Access the Standard Service Menus on page 29 Use the INCLINE control to set the incline level to 14 b Securely and safely place ...

Page 178: ...procedure 5 Switch the power OFF and unplug1 the power cord IMPORTANT It s important to set the incline level to 0 calibration ref level before switching the power OFF Remove the lift platform 6 Remove the lift motor extension tube from the lift platform a Use painters tape to mark the current location of the extension tube nut on the jackscrew prior to removal This will be the extension tube inst...

Page 179: ...ion on the jackscrew prior to removal Make sure the extension tube jackscrew position is marked prior to removal Also do not rotate the extension tube during the removal and installation process which will nullify the current lift motor calibration 7 Remove the left and right lift pivot pin retainer clips 2x and washers 2x Retain part s and or fastener s for installation Contact Precor Customer Su...

Page 180: ... pivot bushings for wear Use the lift pivot pin to check the fitment If the fitment is not snug or irregular then replace the bushings 2 Insert the left and right lift pivot pins into the frame rail and stop at the inside edge of the frame rail Then place the lift platform into position and slide the left and right lift pivot pins through the lift platform pivot brackets Secure using the washers 2...

Page 181: ...Lift Motor Calibration on page 69 b Raise the lift platform and insert the extension tube into the mounting bracket Install the clevis pin and secure using the hitch pin It may be necessary to slightly rotate the extension tube to align the clevis pin mounting holes c Remove the painters tape Clean the jackscrew of any residual glue and apply a thin layer of synthetic lubricant Contact Precor Cust...

Page 182: ...ms that might either block the treadmill from lowering or may be damaged as the treadmill lowers 7 Lower the incline to level 0 Operation Verification 8 Use the service menu INCLINE TEST to raise the incline to the maximum level to expose the jackscrew threads Then clean and apply a thin layer of synthetic lubricant to the jackscrew Lubricate the lift motor jackscrew 9 Verify the treadmill incline...

Page 183: ...tall the hood cover see Hood Cover Replacement on page 82 13 Do the Operation Verification tests see Operation Verification on page 23 and return to service Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 173 6 Replacement Procedures Lift Platform Replacement ...

Page 184: ...irs see System Troubleshooting Procedures on page 189 l Make sure that the machine has incorporated all machine specific service bulletins tech tips and software updates see Verify service bulletin and software update incorporation on page 176 Introduction to Troubleshooting Troubleshooting issues is an investigative process best implemented utilizing a systematic approach that efficiently targets...

Page 185: ...sue that can be simply resolved over the phone Verify Input Power On powered equipment and consoles always make sure that the customer has the power properly connected and the equipment is switched ON Powered touchscreen consoles P62 P80 and P82 Make sure that the powered touchscreen console P62 P80 and P82 power brick cord is properly connected Powered equipment treadmills Verify the customer has...

Page 186: ...e failure l Make note of any additional observations noises vibrations etc that occur at the time of the failure which may then be used to help resolve the issue Note It is important to keep in mind that some issues are weight load related You may need to test the unit at minimum and maximum load Limits to reproduce the failure Verify the Club Settings Verify that one of the workout limit settings...

Page 187: ...nd LPCA and in good condition b Run the console Display and Keypad diagnostic tests see Hardware Val idation Diagnostics Tests Menu 51765761 on page 36 Resolve any fail ures 2 On Touchscreen consoles P62 P80 and P82 make sure the console powers up and is working correctly perform the following verification tests a If the console does not power up make sure the external AC4 DC5 power adapter is plu...

Page 188: ...l Refer to Error Code Troubleshooting Guide the for error code descriptions and repair information IMPORTANT Error code descriptions and troubleshooting information can be found in the Error Code Troubleshooting Guide see Error Code Guide Troubleshooting Guide Note Not all failures trigger an error event code Many issues are purely mech anical in nature and therefore cannot trigger an error event ...

Page 189: ... of the failure Also make sure that there are no related service bulletins that may resolve the issue Browse the list of available Troubleshooting procedures for related Troubleshooting information Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 179 7 Troubleshooting Basic Troubleshooting Steps ...

Page 190: ...tc Error code numbers range from 01 to 99 There are also a small number of alpha and alpha numeric codes Most but not all error codes are grouped into numeric ranges to help easily identify common system issues Refer to the Error Code Troubleshooting Guide for a com plete list of error codes and troubleshooting information IMPORTANT Error code descriptions and troubleshooting information can be fo...

Page 191: ...elect About CPA Event Log Error Code and Troubleshooting Guide Use the Error Code Troubleshooting Guide to learn about the error code and to help troubleshoot and repair the machine The Error Code Troubleshooting Guide provides a complete list of all supported error codes and information about the error code including the code description related issues and symptoms associated with the error troub...

Page 192: ...o troubleshoot 1 Review the equipment Error Log or CPA Event Log to identify any current active error codes Also review the error code history for any past error codes that may provide insight to the current active error code issue 2 Next go to the error code topic in the Error Code Troubleshooting Guide and review the error code troubleshooting and repair information Note Be aware that not all ma...

Page 193: ... code is stored in the number one stack position pushing any current stored error codes down one position When the memory is full the next code is stored pushing the old est error code from the stack removing it from memory Repeating Error Codes When an error event is detected the error code information will be stored into the error log However when multiple instances of the same error code event ...

Page 194: ...vent Use physical observation and mechanical troubleshooting skills to resolve non error code issues Error Log Applies To LED Consoles P10 P30 P30i and P31 Contents l About see About below l How to open the Error Log see How to open the Error Log on the facing page l Clearing Error Log Codes see Clearing Error Codes on page 186 About On LED consoles P10 P30 P30i and P31 error codes are stored in t...

Page 195: ...ion l Odometer l Hours l Motor Current l Input Line Current l Input line voltage l Buss Voltage Note machine dependent parameter How to open the Error Log l Access the Information Display 65 l Select Error Log l Select OK hardkey Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 185 7 Troubleshooting Error Log CPA Event Log ...

Page 196: ...tkeys see CPA Event Log Softkeys on the facing page l Clearing CPA codes see Clearing CPA Error Codes on page 188 l Saving CPA codes see Saving the CPA Error Log Data on page 188 About On touchscreen consoles P62 P80 and P82 you will use the CPA Event Log to view the service maintenance error codes and not the Event Log The CPA Event Log is a subset of the all inclusive Event Log and is intended f...

Page 197: ...ode Description o Odometer o Hours o Motor Current o Input Line Current o Input line voltage o Buss Voltage o OEM Factory only data Note machine dependent parameter How to open the CPA Event Log l Access the Service menu 51765761 l Select About CPA Event Log CPA Event Log Softkeys The CPA Event Log provides the following function softkeys Contact Precor Customer Support at support precor com or 80...

Page 198: ...e to Precor customer service How to save the CPA Error Log data l Access the CPA Event Log l Insert a USB flash drive into the USB chin port l Then wait for the SAVE softkey to highlight and then select SAVE l Follow prompts to complete the save process l Remove the USB flash drive l Insert the USB drive into PC and verify that the error log data file was saved l Return the USB drive as directed b...

Page 199: ...oubleshooting on page 202 l Auto Stop Troubleshooting on page 204 l E Stop not Communicating Troubleshooting on page 206 l Heart Rate Monitor Troubleshooting on page 207 l Drive Motor System Troubleshooting on page 210 l Incline Lift System Troubleshooting on page 215 l Input Power Troubleshooting on page 194 l Running Belt Troubleshooting on page 221 See Also Troubleshooting on page 174 Standard ...

Page 200: ...lly switched OFF the facility outlet circuit breaker If more than one treadmill loses power the treadmills are on the same breaker o If YES advise the customer to have the facility wiring upgraded to provide one individual branch circuit outlet per machine see Precor specifications see on page 15 o If NO continue Troubleshooting IMPORTANT If the AC1 circuit providing the treadmill power is found t...

Page 201: ...cility to have an electrician verity the circuit wiring from the outlet to the power distribution panel o If NO continue Troubleshooting l Overloading is the most frequent cause of a tripped treadmill circuit breaker Over loading is most often caused by worn belt deck excess friction The circuit breaker trip ping point can also be increased by poor input line voltage Overloading most often occurs ...

Page 202: ...admill input voltage with the circuit breaker switched ON and the run ning belt stopped Record the voltage Then measure the voltage again using the instantaneous voltage drop using the min max function on your volt meter while someone is running on the treadmill at 7 0 MPH or higher o If any measurement is below 108 Vac US 120 Vac or 200 VAC International 240Vac advise the customer to have the fac...

Page 203: ...deck belt friction issue is also worsened by poor input line voltage Overloading is often accompanied by error codes 27 28 or 29 Verify the running belt condition See Also System Troubleshooting Procedures on page 189 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 193 7 Troubleshooting System Troubleshooting Procedures ...

Page 204: ...use machine operating issues The following error codes are related to poor input power issues Related Error Codes RELATED ERROR CODE DESCRIPTION 10 Line Frequency Out Of Acceptable Range 11 Low Voltage Watchdog Upper PCA1 1Upper printed circuit assembly generally refers to the console Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 194 7 Troubleshootin...

Page 205: ...it or motor controller module used on treadmills con tains the LPCA and motor controller functionality 2Lower Printed Circuit Assembly board also refered to as the Lower PCA or simply as the lower board On treadmills it is the console to base function interface and the motor con troller unit MCU On self powered units it is the lower PCA console to base function inter face 3Lower Printed Circuit As...

Page 206: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 196 7 Troubleshooting System Troubleshooting Procedures ...

Page 207: ...edure 2 Remove the treadmill hood switch power ON and measure the AC voltage at the input side of the line filter Verify that line voltage is within operating limits see on page 15 a If NO replace the breaker switch b If YES continue troubleshooting 1Alternating Current electric current which periodically reverses direction between positive and negative polarity Contact Precor Customer Support at ...

Page 208: ...ommunication cable First reconnect the com munications cable from the motor controller MC to the console and then the power supply cable Does the test console power up without error a If NO replace the MC module IFT2 drive b If YES re connect the good test communications cable and power supply to the original console Does the original console power up l If YES replace the original Communications c...

Page 209: ...ee Also System Troubleshooting Procedures on page 189 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 199 7 Troubleshooting System Troubleshooting Procedures ...

Page 210: ...data received from lower PCA extremely rare 32 Error 32 is defined as lower PCA is active the upper PCA is not com municating 33 Error 33 is defined as faulty data received from upper PCA extremely rare 1Upper printed circuit assembly generally refers to the console 2Upper PCA board 3Lower Printed Circuit Assembly board also refered to as the Lower PCA or simply as the lower board On treadmills it...

Page 211: ...o learn about these error codes and procedures to troubleshoot and repair the issue see Error Code Troubleshooting Guide See Also System Troubleshooting Procedures on page 189 1Touchscreen console Control Processing Assembly Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 201 7 Troubleshooting System Troubleshooting Procedures ...

Page 212: ...d to clear the error self recovery possible when the control is returned to the center position 81 Error 81 Incline or crossramp will stop at current incline Error 81 is displayed when there is a missing incline signal on pin 3 Restart is not needed to clear the error self recovery possible when the control is returned to the center position 82 Error 82 Speed will decrease at 0 1 mph per key press...

Page 213: ...he issue see Error Code Troubleshooting Guide See Also System Troubleshooting Procedures on page 189 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 203 7 Troubleshooting System Troubleshooting Procedures ...

Page 214: ...s menus It is default from the fact ory set to ON and it is recommended to be set ON Related Error Codes RELATED ERROR CODE DESCRIPTION none Troubleshooting Procedure Access the Hardware Validation 51765761 and select the Auto Stop test P10 P30 P30i and P31 consoles When the feature is enabled the USER DETECTED message is shown if motion is detec ted from the running deck or NO USER DETECTED if no...

Page 215: ... System Troubleshooting Procedures on page 189 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 205 7 Troubleshooting System Troubleshooting Procedures ...

Page 216: ...possible issue related error codes Then use the Error Code and Troubleshooting Guide to learn about these error codes and procedures to troubleshoot and repair the issue see Error Code Troubleshooting Guide See Also System Troubleshooting Procedures on page 189 1Emergency Stop Safety clip and lanyard attached to the stop switch to immediately turn off power bringing the treadmill to a stop 2Printe...

Page 217: ...ound cable is connected to the HHHR PCA board Also verify the ground cable is connected to the console weldment and provides a zero resistance ground path to the chassis a short zero resistance to ground a If the HHHR functions correctly the issue is fixed b If the HHHR does not function correctly continue procedure 5 GEN 06 treadmill only Verify that there is a ferrite bead around the cable from ...

Page 218: ... Remove the Power Pulse Signal cable from the HHHR PCA 3 pin connector and measure the Vdc voltage between the VIN pin 2 and the GND pin 1 pins The voltage should meas ure between 4 5 and 5 Vdc see HHHR PCA schematic below a If no voltage make sure the Power Pulse Signal cable 3 pin plug is correctly connected to the UPCA1 board connector Remeasure Vdc if no voltage Verify the cable is not damaged...

Page 219: ...Door Remotes l Florescent light ballasts 4 Power OFF any possible sources of signal interference while using the wireless HHHR chest transmitter and note if the problem is fixed a If yes either do not use that device or move it far enough away from the machine so that it does not interfere with the wireless HHHR transmitter b If NO continue procedure 5 If the preceding procedures do not correct th...

Page 220: ...n instructed to start by either manual or program control and the monitoring system has not received any response from the speed sensing system indicating that the drive motor has started 23 Error 23 indicates that the speed sensor signal was lost while the tread mill was in operation 25 Motor Controller LPCA1 Hardware Error 26 Error 26 monitors the speed sensor signal and verifies the speed senso...

Page 221: ...voltage value Make a note of the voltage and switch the treadmill ON OFF to OFF Note If the drive motor does not start the Motor Controller will only apply voltage for a couple of seconds before it shuts down Therefore the voltage readings in the following steps must be taken within the first couple of seconds after the treadmill is commanded to start the running belt A multimeter with a hold feat...

Page 222: ...hite wire pin 5 the black wire pin 6 The measured voltage should read approximately the same value as the previously measured voltage between the red pin 4 black pin 6 wires Set the treadmill s ON OFF switch to the OFF position 5 If one or more of the previous MC MOTOR output voltage measurements are not present or very different replace the MC If the voltage measurements are approx imately the sa...

Page 223: ...maged Take care and use light probe contact pressure when making multimeter meas urements DO NOT insert large diameter probes into the plug terminals which will spring and damage the pin terminals 7 If the Drive Motor passed the motor winding resistance test inspect the female pins of the Drive Motor cable MC MOTOR connector Verify that the pins are not spread apart sprung beyond the point of maki...

Page 224: ...ee Also System Troubleshooting Procedures on page 189 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 214 7 Troubleshooting System Troubleshooting Procedures ...

Page 225: ...nerated when the lift system has been commanded to move and no and or incorrect lift motion has been detected Review the machine Error Log or CPA3 Event Log and note any lift system related error codes codes 40 thru 45 Then use the Error Code and Troubleshooting Guide to learn about these error codes and procedures to troubleshoot and repair the issue see Error Code Troubleshooting Guide Operating...

Page 226: ...e procedure 3 Review the Error Log and record any current and past lift system error codes Then use the Error Code Troubleshooting Guide see Error Code Troubleshooting Guide to isolate and resolve the fault condition a Along with the Error Code and Troubleshooting Guide review the following sup plemental information to help troubleshoot and resolve any failures Additional Information Use the follo...

Page 227: ...ft nut or lift tube away from the motor housing a If the lift motor was jammed make sure the lift fuse is good Do the Check for a blown lift motor fuse step b If the lift motor was jammed recalibrate the lift motor and reinstall the lift motor into the lift platform see Lift Motor Calibration on page 69 c Verify the lift movement and operation if there are remaining lift motor fault con ditions co...

Page 228: ... red 8 Black of the lift motor connector If the resistance is 0 ohms replace the lift motor b Leaky or Open lift motor capacitor test Connect the lift motor cable connector to the MC With the incline below 15 to allow room for lift travel measure the AC voltage between pins 7 red and 8 Black of the lift motor connector Select the manual running program and press the INCLINE UP control The AC voltm...

Page 229: ... LIFT connector Set the treadmill in the manual program and press the INCLINE DOWN control The AC voltmeter should read the AC line voltage either 120VAC or 240VAC Note that the AC line voltage read ing will only be present before an error condition is displayed A correct reading verifies that the DOWN switch is working properly It the DOWN lift switch test fails replace the MC c If the MC lift sw...

Page 230: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 220 7 Troubleshooting System Troubleshooting Procedures ...

Page 231: ...eavier exercisers require more motor current l Belt speed and the incline level slower speed and lower incline require more motor current Determining the Belt Deck condition and replacement It is important to remember that the weight of the exerciser will affect the AC input current demand Heavier exercisers require more AC input current than lighter exercisers There fore note that if you are a li...

Page 232: ...his value as a reference when determining the condition of other similar model treadmills Procedure 1 Access the service menu 51765761 and select the Belt Speed Test o On LED P30 P30i and P31 consoles Hardware Validation Tests 51765761 Belt Speed Test o On touchscreen consoles Settings 51765761 System Settings System Tests Belt Speed Test 2 Measure the AC input current draw as follows a Access the...

Page 233: ...otor current overload related error codes replace deck belt May only occur when heavier exer cisers use the machine Bad 120VAC 19 20 A 240 VAC 9 10 A Replace the deck and belt 2 20 A is the maximum AC input current limit The treadmill ON OFF breaker or the facility circuit panel 20 amp breaker may trip or intermittently trip when the AC input current draw reaches or exceeds the 20 A maximum limit ...

Page 234: ...pped ON OFF circuit breaker indicates that the MC is damaged NOTE Damage to the lower control module can occur if the unit had been run in an overload high current condition for prolonged periods of time This type of damage would not generate an error code but would cause the breaker to trip intermittently An amp draw test will verify this condition 1Motor controller motor controller unit or motor...

Page 235: ...ls are available for download from the Precor product web page see PM Guides below There are also many PM ser vice task instructional videos available to view from the Precor Connect servicer web site see PM Service Videos on page 227 Precor Customer PM Plans Precor also offers PM service plans for customer purchase see Preventative Maintenance Plans PM Guides and Videos Product PM Guides PM Guide...

Page 236: ...view the entire list of manuals There may be other related product PM guides such as console PM guides IMPORTANT If you determine that the equipment needs service disconnect all power connections television Ethernet and power cables Then place an OUT OF SERVICE sign on the equipment and make it clear that the machine must not be used Contact Precor Customer Support at support precor com or 800 786...

Page 237: ...ucts currently include PM videos l PM Service Videos SERVICE VIDEOS How to access PM service videos from Precor Connect 1 Log in to your Precor Connect Servicer account Precor Connect Partner s 2 From the Connect Home page select DOCUMENTATION SERVICE VIDEOS to view the list of the equipment Service Bulletins and Tech Tips Contact Precor Customer Support at support precor com or 800 786 8404 with ...

Page 238: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 228 8 Preventative Maintenance PM Service Videos ...

Page 239: ...lt does not stop turn off the power using the ON OFF switch at the front of the treadmill and unplug1 the power cord The treadmill must remain out of service until the stop switch is repaired 2 Get a clean dry cotton towel that is at least 36 inches 1 meter in length and fold it in half lengthwise a Lift the running belt and push the towel through to the other side so that both ends of the towel e...

Page 240: ...ss the safety stop key if the towel becomes loose to prevent it from being pulled into the treadmill s rollers 4 The treadmill will begin to run at 1 mph Allow the treadmill to run for one minute while keeping the towel firmly in place WARNING Do not adjust the treadmill s speed or run it higher than 1 mph Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Pag...

Page 241: ...sp both sides of the towel and run it up and down the length of the belt several times to clean the top of the deck 8 Remove the towel from beneath the belt 9 Turn the power switch to ON 10 Verify operation and return to service Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 231 8 Preventative Maintenance Running Belt and Deck Cleaning Procedure ...

Page 242: ...el treadmills Feature Feature New 600 700 800 common frame weldment Same lift motor as 700 800 New same common frame GFX2 mounts as 700 800 Same lift platform as 700 800 New 600 drive roller Same side trim cover as 700 only New 600 running belt Same landing trim cover as 700 800 New 600 deck Same end cap cover as 700 800 New 600 take up roller 2 5 dia Same transition cover as 700 Single bolt take ...

Page 243: ...120 VAC4 models l Yes PFC power factor correction on 240 VAC models 1Active Status Light Service and maintenance status light 2Motor controller motor controller unit or motor controller module used on treadmills con tains the LPCA and motor controller functionality 3Power Factor Correction 4voltage in an alternating current circuit Contact Precor Customer Support at support precor com or 800 786 8...

Page 244: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 234 9 Theory of Operation What s New ...

Page 245: ...4 2019 It is the intent of this document to provide information about how the new common frame update has affected related service and maintenance tasks 1Upper printed circuit assembly generally refers to the console 2Upper PCA board 3Lower Printed Circuit Assembly board also refered to as the Lower PCA or simply as the lower board On treadmills it is the console to base function interface and the...

Page 246: ...mills built on or after 5 14 2019 use the new common frame l Visual ques to identify the common frame o Check for a drive belt adjustment bolt yes common frame no legacy frame o Check the shape of the end cap cover running belt adjustment bolt access hole oval common frame round legacy frame Common Frame Drive Roller There are two common frame drive rollers one for the TRM600 and another for the T...

Page 247: ...r TRM700 800 Drive Roller TRM700 800 Drive Roller Installation Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 237 9 Theory of Operation TRM600 700 800 Common Frame Overview ...

Page 248: ...to use the com mon frame single bolt fastener belt tension adjustment mechanism TRM700 TRM800 Take up Roller There is a new redesigned take up roller for the TRM700 TRM800 common frame It is a multi use roller designed to work with the new common frame single bolt fastener belt ten sion adjustment mechanism and the legacy frame cassette style belt tension adjustment Contact Precor Customer Support...

Page 249: ...o the correct mounting height Other than that there is no dif ference between the TRM600 and TRM700 800 installation and belt adjustment procedure All common frame treadmills use the single bolt fastener belt tension adjustment mech anism TRM700 800Take up Roller Installation The TRM700 800 common frame take up roller installation and belt adjustment mechanism has changed from the legacy frame cas...

Page 250: ...The TRM600 common frame running belt and deck are unique to the TRM600 The TRM600 belt deck is not compatible with the TRM700 or TRM800 common frame tread mills The running belt length is shorter due the smaller diameter drive and take up rollers Also the deck includes a rear belt alignment tracker TRM700 800 Running Deck Contact Precor Customer Support at support precor com or 800 786 8404 with a...

Page 251: ...series treadmills use the same common frame landing trim and end cap covers However on the TRM700 800 series the common frame covers are not backward compatible with the legacy frame covers The end cap covers can be used to visu ally identify a common frame machine On common frame machines the shape of the belt tension adjustment bolt access hole is oval and on legacy frames round Drive Belt Tensi...

Page 252: ...easily removed On the legacy frame the top of the dust guard extends to the inside edge of the frame rail blocking the drive belt from being removed Removing the drive belt required the dust cover to be removed also On the common frame the dust cover no longer blocks the belt and does not need to be removed to remove the drive belt Contact Precor Customer Support at support precor com or 800 786 8...

Page 253: ... Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 243 9 Theory of Operation TRM600 700 800 Common Frame Overview ...

Page 254: ...System Wiring Diagram System Wire Diagram Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 244 10 System Wiring Diagram ...

Page 255: ...COMM Cable Wire Diagram COMM Cable Wire Diagram Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 245 10 System Wiring Diagram COMM Cable Wire Diagram ...

Page 256: ...Console Wire Diagram Console Wire Diagram Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 246 10 System Wiring Diagram Console Wire Diagram ...

Page 257: ... Assemble Wire Diagram Power Entry Assembly Wire Diagram Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 247 10 System Wiring Diagram Power Entry Assemble Wire Diagram ...

Page 258: ...tes Precor Websites Link Precor com product home page Available information Product Specifications Assembly Guides Preventative Maintenance Guides Console Install PM Guides Precor com Precor Connect servicer home page Available Product information Part Numbers Exploded View Diagrams Service Bulletins Software Updates Service Videos Connect Login Precor Technician Certification Training Service Ins...

Page 259: ...ing Belt Alignment procedure Running Belt Alignment Hood Cover Removal Hood Cover Removal ESTOP2 Switch Lanyard Test TRM ESTOP Test Lift Motor Jackscrew Lubrication Maintenance pro cedure Lift Motor Jackscrew Lubric ation Procedure Machine Leveling procedure Machine Leveling Pro cedure Always log in to your Precor connect servicer account Guest login users do not have access to all features 1Tread...

Page 260: ...Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 250 11 Product Literature Videos Service Videos ...

Page 261: ...Precor part number The service manual includes PDF copies of the equipment Exploded View Diagram and Parts Identification List These documents are primarily intended to be used as a quick ref erence when servicing the equipment However the service manual may not reflect the latest equipment part updates So always refer to the equipment Exploded View Diagram and Parts Identification List on Precor ...

Page 262: ...ults 4 Finding equipment part numbers a Verify the MODEL Description and SERIAL CODE b Open the Exploded View Diagram click the Exploded View link and find the part bubble number c Then go to the Parts Identification Table locate the bubble number in the BUBBLE column and the associated part number in the PART column Contact Precor Customer Support at support precor com or 800 786 8404 with any qu...

Page 263: ...del Description Service Manual Link Serial Code Bubble Numbers Exploded View Link Part Numbers Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 253 12 Parts Precor Connect Partner s website ...

Page 264: ... Exploded View Diagram and part number information Exploded View Diagram l Exploded View Diagram on the facing page Parts List l Parts List TRM600 18 120 V on page 262 l Parts List TRM600 18 240 V on page 265 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 254 12 Parts Exploded View Diagrams and Parts List ...

Page 265: ...Exploded View Diagram Page 1 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 255 12 Parts Exploded View Diagram ...

Page 266: ...Exploded View Diagram Page 2 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 256 12 Parts Exploded View Diagram ...

Page 267: ...Exploded View Diagram Page 3 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 257 12 Parts Exploded View Diagram ...

Page 268: ...Exploded View Diagram Page 4 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 258 12 Parts Exploded View Diagram ...

Page 269: ...Exploded View Diagram Page 5 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 259 12 Parts Exploded View Diagram ...

Page 270: ...Exploded View Diagram Page 6 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 260 12 Parts Exploded View Diagram ...

Page 271: ...Exploded View Diagram Page 7 of 7 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 261 12 Parts Exploded View Diagram ...

Page 272: ...Parts List TRM600 18 120 V Page 1 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 262 12 Parts Parts List TRM600 18 120 V ...

Page 273: ...Parts List TRM600 18 120 V Page 2 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 263 12 Parts Parts List TRM600 18 120 V ...

Page 274: ...Parts List TRM600 18 120 V Page 3 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 264 12 Parts Parts List TRM600 18 120 V ...

Page 275: ...Parts List TRM600 18 240 V Page 1 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 265 12 Parts Parts List TRM600 18 240 V ...

Page 276: ...Parts List TRM600 18 240 V Page 2 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 266 12 Parts Parts List TRM600 18 240 V ...

Page 277: ...Parts List TRM600 18 240 V Page 3 of 3 Contact Precor Customer Support at support precor com or 800 786 8404 with any questions Page 267 12 Parts Parts List TRM600 18 240 V ...

Page 278: ...this manual may be reproduced in any form or by any means including electronic storage and retrieval or translation into a foreign language without prior agreement and writ ten consent from Precor Incorporated as governed by United States and international copy right laws Precor Incorporated 20031 142nd Ave NE P O Box 7202 Woodinville WA 98072 4002 Ph 1 800 347 4404 Contact Precor Customer Support...

Page 279: ...ereby forewarned that Precor considers the unauthorized appro priation of its proprietary rights to be a very serious matter Precor will vigorously pursue all unauthorized appropriation of its proprietary rights Warranty The material contained in this document is provided as is and is subject to being changed without notice in future editions Further to the maximum extent permitted by applicable l...

Page 280: ...he indicated conditions are fully understood Caution A CAUTION notice denotes a hazard It calls attention to an operating procedure practice or the like that if not correctly performed or adhered to could result in dam age to the product or loss of important data Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood Service Safety Guidelines Prior to doing any ...

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