Prestigio PSB141C05, User Manual

PSB141C05

When I turn on my Smartbook, nothing appears on the screen.

•

If the screen is blank, make sure that:



The  power  adapter  is  connected  to  the  Smartbook  and  the  power  cord  is  plugged  into  a 

working electrical outlet.



The  Smartbook  power  is  on.  Press  and  hold  the  Power  button  for  three  seconds  for 

confirmation.



Press  and  hold  the  Power  button  for  seven  seconds  to  force  shut  down  the  Smartbook. Then 

press the power button for three seconds to restart.

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If these items are set correctly and the screen remains blank, have the Smartbook serviced. 

The 

screen goes blank while my Smartbook is on.

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Your power management is enabled. To resume work:

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Press the Power button.

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Press the Windows button.

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Press any button on your keyboard.

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Set a longer screen off time in the menu: Settings – System – Power and Sleep mode. 

The critical 

low-battery error message appears, and the Smartbook immediately turns off.

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The battery power is getting low. Connect the power adapter to the Smartbook.

The Smartbook enters sleep mode immediately after Power-on.

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Make sure that:



The battery is charged.



The operating temperature is within the acceptable range.

If the battery is charged and the temperature is within range, do the following:

1.

Press the Power button for three seconds to turn on the Smartbook.

2.

Press and hold the Power button for seven seconds to force shut down.

3.

Press the Power button for three seconds again to restart.

If the problem persists, have the Smartbook serviced.

The Smartbook does not return from sleep mode and it does not work.

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If  the  Smartbook  does  not  return  from  sleep  mode,  it  might  be  because  the  battery  is 

depleted.

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If  your  Smartbook  is  in  sleep  mode,  connect  the  power  adapter  to  the  Smartbook.  Then press 

the Windows button or the Power button.

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If your Smartbook is powered-off, connect the power adapter to the Smartbook. Then press the 

Power button to resume operation.

The screen is unreadable or distorted.

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Make sure that the recommended scaling and resolution settings are set (Settings - System

- Display - Scale and layout, Display resolution).

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For details, see “Recovery system” chapter.

Incorrect characters appear on the screen.

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Make sure that the correct regional standards are selected in the system settings (Settings -Time  & 

Language  –  Region  -  Additional  date,  time  &  regional  settings  –  Change  date,  time  or number 

formats - Administrative - Change system language).

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For details, see “Recovery system” chapter.

No sound can be heard from the speaker even when the volume is turned up.

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Make sure that:



The Mute function is off.



The combo audio jack is not being used.



Speakers are selected as the playback device.

Your Smartbook shuts down before the battery status icon shows it is empty.

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Recharge the battery.