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Questions and answers
When I plug my pizza oven in and set the timer nothing happens. Why?
The baking pan may not be positioned correctly on the unit. In order for the pan to rotate and the unit to heat, the pan hub must be
seated over the drive shaft (see Fig. B, page 2). Reposition the pan making sure the hub is on the drive shaft.
the baking pan rotates, but my pizza does not cook. Why?
you have failed to turn on the timer. The timer has a dual function. once the timer is set, the heating elements will turn on and
begin cooking the pizza. When the time has expired, the timer will ring and the heating elements will shut off.
my pizza does not cook evenly. What am I doing wrong?
1. If the bottom is done and the top isn’t or if the top is done and the bottom isn’t, you probably have not selected the correct setting
for the type of pizza you are cooking. Refer to the cooking chart above or on back of pizza oven for recommended guidelines.
Most pizzas should be cooked using the dual setting for part of the cooking time.
2. The ingredients on your pizza are not distributed evenly. If that is the case, allow the pizza to cook slightly and then redistribute
the ingredients with a fork. This will allow the pizza to cook more evenly.
How do I get a crispier crust or make my toppings browner?
Always begin cooking your pizza using the recommended settings in the cooking chart above or on back of pizza oven. Then at
the end of the recommended cooking time if you would like a crispier crust, slide the switch to LoWeR; if you would like the
toppings more done, slide the switch to UPPeR.
Then reset the timer by turning it beyond “4” and then back to 1 or 2 minutes
and cook until pizza is done to your satisfaction. To avoid overcooking, do not leave unit unattended.
When I try to brown the top or crisp the crust for a couple of additional minutes, nothing happens. Why?
you did not rotate the timer beyond the “4” minute mark when setting the timer for the couple of additional minutes. When selecting
a setting of four minutes or less, you must always rotate the dial beyond “4” minutes and then back to the desired time.
When I cook rising crust pizza, sometimes the crust seems doughy or sometimes the crust doesn’t rise very much. Why?
your problem is caused by one of two things:
1. you did not follow the recommended cooking settings––cook 9- to 12-inch pizzas 10 to 12 minutes first on LoWeR and then
10 to 12 minutes on DUAL.
OR
2. The yeast in your pizza crust is no longer fully active. The amount of rising and the consistency of a rising crust is dependent
upon the conditions of the yeast. Freshness, freezer temperatures, packaging (vacuum packaged is best), and original dough
quality are all important factors. Generally, more consistent results will be secured by nationally branded pizzas since they abide
by more rigorous packaging and quality standards than many regional/grocery store pizzas.
Cooking Chart
The following times are for cooking 9- to 12-inch pizzas. The times are approximate. If cooking 7- or 8-inch pizzas, you may
need to reduce the cooking times by 1 to 2 minutes. When the cheese is melted and bubbling, the pizza is done. At the end of the
cooking time if you would like a crispier crust, slide the switch to LoWeR; if you would like the toppings more done, slide the
switch to UPPeR. Then reset the timer by turning it beyond “4” and then back to 1 or 2 minutes and cook until pizza is done to
your satisfaction. To avoid overcooking, do not leave unit unattended.
APPROXIMATE
TYPE OF PIzzA
ELEMENT SETTING
COOkING TIME**
FROzEN (9” – 12”)
Regular Crust
DUAL
12-15 minutes
Rising Crust*
LOWER then
10-12 minutes
DUAL
10-12 minutes
Stuffed Crust
LOWER then
7 minutes
DUAL
12-15 minutes
Regular Crust,
DUAL then
15 minutes
extra topping
UPPER
3-4 minutes
FRESH* (9” – 12”)
DUAL
11-13 minutes
* you may use baking wheel or tray, if
provided.
** Cooking times will vary depending on household
voltage. The higher the voltage the shorter the
cooking time; the lower the voltage the longer
the cooking time.
Note:
When using the Pizzazz
pizza
oven, the cooking times will generally
be shorter than if cooking the pizza in
a conventional oven.
DO NOT LEAVE
UNIT UNATTENDED.