I am having a hard time moving the knife to a lower pivot point when cutting hard foods. What am I doing
wrong?
You probably are not pushing the knife away from you to disengage the pin from the pivot point.
Or, the food you are cutting may be too close to the pivot post making it impossible for the tip of the knife to be low-
ered to a different pivot point. When placing food on the cutting board, place it approximately one inch from the pivot
post.
When cutting hard foods is it okay to leave the knife blade in the food after each cut?
Yes. The blade should remain in the food being cut. After making the first cut, remove the blade lock and push the
knife blade away from you slightly so it disengages from the pivot point. Then, simply lift up on the knife handle, with
the food attached, and move the knife to a lower pivot point. Reinsert blade lock and continue to cut the food.
My food isn’t totally cut through. Why?
You are not using the white cutting board. You should always use the white cutting board with the LeverEdge
knife
and ripple cut knife.
Or, when you make your last cut you do not have the knife in the lowest pivot point. This is necessary so the blade
ends up flat against the cutting surface so the knife can cut all the way through the food.
Can I cut bones or coconut with the cutting center?
Bones and coconut are too hard even for the cutting center. Using the cutting center for these types of items may
damage the unit and/or cause injury.
Consumer Service Information
If you have any questions regarding the operation of your Presto
appliance or need parts for your appliance,
call our
Consumer service Department
weekdays 8:00 AM to 4:30 PM (Central Time) at
1-800-877-0441
or write:
NATIONAl PREsTO INDusTRIEs, INC.
Consumer service Department
3925 North Hastings Way, Eau Claire, WI 54703-3703
You may also contact us at our web site
www.GoPresto.com.
Inquiries will be answered promptly by telephone,
letter, or e-mail. When writing, please include a phone number and a time when you can be reached during weekdays
if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by
our Factory Service Department or any Presto Authorized Service Station. Be sure to indicate date of purchase and a
description of defect when sending an appliance for repair.
send appliances for repair to:
CANTON sAlEs AND sTORAGE COmPANy
Presto Factory service Department
555 matthews Dr., Canton, ms 39046-0529
Appliances may also be repaired at any Presto Authorized Service Station. Check your yellow pages for Service Stations
near you.
The Presto Factory Service Department and Presto Authorized Service Stations are equipped to service all PRESTO
appliances and supply genuine PRESTO
parts. Genuine PRESTO
replacement parts are manufactured to the same
exacting quality standards as PRESTO
appliances and are engineered specifically to function properly with its appliances.
Presto can only guarantee the quality and performance of genuine PRESTO
parts. “Look-alikes” might not be of the
same quality or function in the same manner. To ensure that you are buying genuine PRESTO
replacement parts, look
for the PRESTO
trademark.
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